Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more
Company replied
Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more
Company replied
ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more
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Company details
Written by the company
Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer
Contact info
United Kingdom
- pinter.co.uk
4.4
Excellent
6K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery price was reasonable
Fast delivery price was reasonable, I would only make one suggestion and that's more choice of beer and ciders etc
May 7, 2026
Unprompted review
Reply from Pinter
Hi Craig,
Thanks for the review! We're glad to hear you were happy with the delivery speed and the pricing.
We really appreciate the suggestion regarding more beer and cider choices. Our brewing team is always experimenting with new styles and seasonal releases, so keep a close eye on our shop—we have some exciting things in the pipeline that we think you'll love!
Great Tasting Home Experience
This was easy to set up, and the direction was very clear, the joy of making my own at home, I love it great tasting home experience that I recommend. The shipment was fast and the material of the Pinter is very sturdy, the process of ordering was hassle free.
March 9, 2026
Unprompted review
Reply from Pinter
Hi Saleema,
Thank you for the wonderful feedback! We're delighted to hear that everything from the ordering process to the fast delivery and setup was a smooth experience for you.
It's great to know you're impressed with the build quality of the Pinter—we designed it to be sturdy enough for many years of home brewing!
There's nothing quite like the joy of tapping your own fresh beer at home, and we're so glad you're recommending the experience to others. Happy brewing and cheers to your next batch!
-The Pinter Team
My wife & I are brand new to brewing…
My wife & I are brand new to brewing with Pinter & so we decided to start our beer brewing journey with Deep Shade Coffee Imperial Stout & we ran into a problem with the mixing part so we contacted customer support & they really went above & beyond to insure that our experience was a pleasant one. They ended up providing us with detailed instructions that as of now are not on the app. Tiisetso was extremely professional & very understanding & really wanted us to have a good experience & set us on our way to what we hope will be a wonderful new hobby. Everyone we spoke to in customer service was excellent at their job & if we had any doubts about getting into this, we don’t anymore. Pinter is an amazing company that truly cares about its customers & their experience. A+ across the board & we are looking forward to brewing all of their beers. Once our batch is finished we shall raise a glass to those who helped us get to this point. Cheers!
May 8, 2026
Unprompted review
Reply from Pinter
Hi Kirk,
Thank you so much for sharing your brewing journey with us. We are thrilled to hear that, despite the initial hiccup with the Deep Shade Coffee Imperial Stout, our team—and especially Tiisetso—could help get you back on track.
We take great pride in our customer support, so hearing that the team went above and beyond to set you up for success means the world to us.
We've also taken note of your feedback regarding the app instructions to ensure other new brewers have a smoother start!
Welcome to the Pinter community! We can't wait for you to tap that first batch and raise a glass. Cheers to many more successful brews!"
-The Pinter Team
Great tasting product
It is great, easy to use and taste great. Only problem I have it that I only have one container and it takes approximately 15-20 days to make a batch. I finish off the container and have to wait to have another great tasting beer. They do make a great product just hard to enjoy all the different tasting beers while waiting for the next batch.
May 9, 2026
Unprompted review
Reply from Pinter
Hi Jimmy,
Thank you for the feedback! We're so glad to hear you're enjoying the taste and finding the Pinter easy to use.
We totally understand the 'waiting game' struggle—it's hard to stay patient when you know how good the next batch is going to be! Many of our brewers find that having a second Pinter on the go is the best way to bridge that gap, so they never run out.
In the meantime, we hope your current batch is worth the wait. Cheers!
-The Pinter Team
Great customer service even better…
Great customer service even better beer.
I used to spend hours boiling hopping transferring wort making sure not to drop 5 gallon carboys
This is definitely the way to go.
I call it lazy man’s way to great beer.
Perfect amount of beer for me
I don’t have enough buddies to drink five gallons of beer this is perfect
May 9, 2026
Unprompted review
Reply from Pinter
Hi Richard,
Thank you for the fantastic review! It sounds like you've definitely earned the right to trade in those heavy carboys and hours of boiling for a more relaxed brewing day.
We love the 'lazy man's way' description—we prefer to think of it as brewing smarter, not harder! It's great to hear that the Pinter size fits your lifestyle perfectly. Quality over quantity always wins.
I only received it today
I only received it today, and you're asking for a review, GD... give it a couple weeks before you start asking for a review....
So, maybe by the end of the month I can give you an honest opinion...
So far, it came well packaged and everything's seem to be included...
Only con: it did not come with written instructions, you have to use the app.... some of us like a picture book to guide us...
So, give it a little time to actually use it and then check in.....
R/ DONALD J MORGAN
May 8, 2026
Unprompted review
Reply from Pinter
Hello Donald,
Thank you for the honest feedback,
You make a very fair point, and we completely understand that it's difficult to give a proper review before you've had the chance to fully use and enjoy the product. We appreciate you still taking the time to share your first impressions with us.
We're glad to hear everything arrived well packaged and complete. Regarding the instructions, we currently provide these digitally through the app, as it allows us to guide customers step by step throughout the brewing process. That said, we absolutely understand that some customers prefer a traditional printed guide style of instructions, and we appreciate that feedback.
Should you prefer something more traditional, you can also access a PDF version of the instructions through the support section on our website.
We hope the setup and your first brew go smoothly, and we'd love to hear your full thoughts once you've had the chance to enjoy the finished result. Cheers, and happy brewing!
- The Pinter Team.
Even I can brew beer, why not you?
So far the process has been pretty much idiot proof. When questions need to be ask either the Pinter customer service or the official Facebook page are quick with an answer. Had an issue, contacted customer service and boom, issue resolved!! I have recommended to friends and some have purchased their setup.
February 5, 2026
Unprompted review
Reply from Pinter
Hi James,
Thank you for the fantastic review. We're delighted to hear you've found the brewing process straightforward and easy to follow, and that both our customer service team and community channels have been helpful when questions came up.
It's especially great to know your issue was resolved quickly — providing fast and effective support is something we really value. We also truly appreciate you recommending us to friends and helping grow the brewing community.
Thanks again for your support. Cheers!
-The Pinter Team
If you never brewed beer before you will amaze your friends and probably yourself how easy it is
I brewed beer before and it was a allot of work and time before you can enjoy your result. The nice part of the pinter system is that this process takes 2 weeks.
May 8, 2026
Unprompted review
Reply from Pinter
Hi Peter,
Thank you for your great feedback. We're really pleased to hear that the Pinter system has made brewing so much more convenient and time-efficient compared to your previous experience.
Reducing the wait while still delivering great results is exactly what we aim for.
It's fantastic to know you're enjoying the simplicity of the process and the quicker turnaround.
We hope you enjoy your brew, and we appreciate you sharing your experience. Cheers!
-The Pinter Team
Out of date products
Started pretty well - however receiving out of date product isn’t the best. However let me say the issue gets even worse - not only was the press out of date, the hopper had a new best before date placed over the top of an old one to try and deceive people as to the best before date of the product. Customer services agreed to send me a feee replacement, I advised I would like my account cancelled as i don’t trust the product anymore and no issue my subscription was cancelled. Imagine the delight when I still received a replacement - but…..the exact same thing had happened and I had an out of date product and a hopper with the same new best before sticker attached.
Approach this subscription with caution
May 8, 2026
Unprompted review
Reply from Pinter
Hi Paul,
Thank you for your feedback, and we’re sorry to hear about your experience.
We completely understand your concerns regarding the Fresh Presses you received, particularly after the issue occurred more than once. While we have sent you different Fresh Presses of your choosing as a gesture of goodwill, we appreciate that your experience was not ideal.
We would also like to clarify that the additional sticker applied to the hopper was not intended to deceive customers. However, we understand how this appeared and why it caused concern, and we apologise for the confusion and frustration this created.
We’re sorry that your experience has affected your trust in our products and service. Your feedback has been shared internally with our team so we can review our processes and improve the customer experience moving forward.
Thanks,
Team Pinter
Great customer recovery
Great customer recovery. Fast response and correction of issue
May 1, 2026
Unprompted review
Reply from Pinter
Hi Brian,
Thank you for taking the time to share your feedback. We're delighted to hear that our team was able to respond quickly and resolve the issue for you.
Providing excellent customer care and effective solutions is always our priority.
We truly appreciate your support and look forward to assisting you again in the future. Cheers!
-The Pinter Team
Subscription hidden in the terms and conditions. Nothing Free.
The website said nothing about a subscription. There was a special offer for free Pinter machinery. "Free" to them means you will pay for the hardware over time as you receive your next 24 obligatory brew packs at $35 to $50 each. Run.
April 8, 2026
Unprompted review
Reply from Pinter
Hello Guy,
Thank you for sharing your feedback, and we're sorry to hear you feel this way.
We understand that subscription commitments are an important part of the purchase decision, and we never want customers to feel caught off guard. Our promotional offers that include discounted or free Pinter hardware are linked to a subscription plan, and the details of this commitment, including the required recurring orders, are outlined on the offer page, during checkout, and within our Terms & Conditions before purchase is completed.
We appreciate that this may not have been as clear or prominent as you expected, and we will continue reviewing how we communicate these details.
We're sorry the experience has left you disappointed, and we appreciate you taking the time to share your feedback.
- The Pinter Team.
Package Received
Received my Pinter,dock and two beers today. Everything was packaged nicely. It actually came a few days early. Next review will be about the brewing process. Can’t wait to get started.
May 7, 2026
Unprompted review
Reply from Pinter
Hi BigRich,
Thank you for the fantastic review. We're so pleased to hear your Pinter, Dock, and beers arrived safely and ahead of schedule.
It's great to know everything was well packaged and ready for you to get started. We can't wait to hear how you get on with the brewing process — enjoy the experience and happy brewing!
-The Pinter Team
Very helpful information on my first…
Very helpful information on my first brew
All Good 👍
April 28, 2026
Unprompted review
Reply from Pinter
Hi Bbb jjj,
Thank you for your great feedback. We're glad the information was helpful for your first brew and that everything went smoothly.
Enjoy the brewing journey, and we're always here if you need any tips or support along the way. Cheers! 🍻
-The Pinter Team
The current Pinter US promotion…
The current Pinter US promotion includes the Pinter plus a selection of beers to brew. This peaked my interest so I decided to go for it. That was until 16 (sixteen) attempts to secure the subscription. I keep getting a prompt stating the phone number I use isn’t valid for their service.????? I have had this number for well over ten years and have never ever heard of this before. I contacted AT&T and they assured me this was indeed a valid number and account. I have been contacted by at least three different customer service representatives about this and NO ONE can come up with an accurate answer. If this is how they approach problems, my faith in their company and service comes into question. Thus far no one has been able to diagnose the issue nor a solution. My feelings are I am not wanted as a client and I should take my money elsewhere.
May 7, 2026
Unprompted review
Reply from Pinter
Hello Martin,
Thank you for taking the time to share your feedback, and we're very sorry to hear about the frustration you experienced during the sign-up process. We completely understand how disappointing it must have been after multiple unsuccessful attempts to create your subscription.
The error you encountered is typically caused by the system detecting details that may already be linked to an existing or partially created Blank profile. While the number itself is absolutely valid, the app can occasionally flag it incorrectly during registration.
We can see that a member of our team reached out on 08/05/2026 with further troubleshooting steps to help resolve this issue.
If this still hasn't helped, please do let us know by reaching back out to our support team, and we'll be more than happy to continue investigating this further for you.
We sincerely apologise again for the inconvenience and appreciate your patience while we work to get this resolved.
- The Pinter Team.
Amazing bit of kit
Amazing bit of kit. As someone who has previously been beer making but not for a while. This is a relatively easy way to get back into the hobby. So much so that I may not go back to the previous way. The clean up is so quick which was one of my main bug bears. Have not tasted the finished beer yet as first beers are still fermenting. But so far really very impressed. The choice of beers is also fairly good. So all round a very happy chappy!
May 3, 2026
Unprompted review
Reply from Pinter
Hi Simon,
Thank you for such a fantastic review. We're thrilled to hear that getting back into brewing has been such an enjoyable experience and that the simplicity and quick clean-up have made a real difference for you.
It's great to know the system has helped remove some of the frustrations of traditional brewing while still keeping the hobby fun and rewarding.
We hope your first beers turn out brilliantly, and we're delighted you're enjoying the range of beer choices available so far.
Thanks again for your support! Cheers!
-The Pinter Team
The Pinter is an excellent piece of engineering!
The Pinter is an excellent piece of engineering. It makes home brewing simple and FUN! It's a perfect way to dip your toes into the world of brewing beer, without getting all wet! And the beers have all been very tasty as well. Problems are rare, but if they do occur, Pinter customer service is OUTSTANDING! I highly recommend giving a Pinter a try! 😀
May 6, 2026
Unprompted review
Reply from Pinter
Hi Mike,
Thank you for the amazing review. We're delighted to hear you're enjoying both the simplicity and fun of brewing with the Pinter, and that the beers have been hitting the mark too. It's fantastic to know it's helped make home brewing approachable and enjoyable without the usual complexity.
We also really appreciate your kind words about our customer service team. While we always aim for everything to run smoothly, it's great to hear our support has made a positive impression when needed.
Thanks again for the recommendation and for being part of the brewing community — cheers and happy brewing!
-The Pinter Team
It's an easy process you get better at…
It's an easy process you get better at with repetition and it's fun
May 7, 2026
Unprompted review
Reply from Pinter
Hi Ralph,
Thank you for your great feedback. We're so pleased to hear you're enjoying the brewing process and finding it easy and fun to use.
You're absolutely right — it only gets better with experience, and part of the enjoyment is discovering new brews and refining the process along the way.
Happy brewing and cheers!
-The Pinter Team
I’ve recommended you all to atleast 5+…
I’ve recommended you all to atleast 5+ people who I know now have Pinters!
May 6, 2026
Unprompted review
Reply from Pinter
Hi Martin,
Thank you so much for your support and recommendations! It means a lot to us that you've shared your experience with friends and helped grow the Pinter community.
We're delighted to hear so many people you know are now enjoying brewing too.
Great Product!!!
A very well put together website to assist in all of your brewing needs. Coupled with an excellent product has made my experience 5 Stars!
May 3, 2026
Unprompted review
Reply from Pinter
Hi Joe,
Thank you for the fantastic review. We're really pleased to hear you've found the website helpful and that your overall brewing experience has been a 5-star one.
It's great to know the combination of a smooth online experience and a quality product is working well for you. We appreciate your support and wish you many more great brews ahead!
-The Pinter Team
fun to make
fun to make. Pleae adjust the dial to - common sense numbering it is reversed... messed up my fill by having open.. managed to dig and find my answer. Put your Youtube video of instructions on the front of you support area as an indiviual tab.
April 26, 2026
Unprompted review
Reply from Pinter
Hi David,
Thank you for your feedback — we're glad to hear you're enjoying the brewing process overall.
We're sorry to hear the dial caused some confusion during setup. We appreciate you highlighting this, and we'll make sure your comments about clarity and numbering are passed on to the relevant team for review. Feedback like this really helps us improve the experience for everyone.
We'll also take your suggestion about making the instructional video easier to find within the support area on board — it's a helpful idea and exactly the kind of improvement we want to consider.
Thanks again for taking the time to share your experience. Cheers!
-The Pinter Team
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