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Pip Decks Reviews 425

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as outstanding, well-thought-out, and incredibly useful for various professional and creative tasks. Many found the decks to be excellent tools for improving skills, structuring ideas, and facilitating workshops, with the quality of both content and physical materials frequently highlighted as exceptional. The customer service also received widespread acclaim for being responsive, helpful, and proactive in resolving issues. However, some customers experienced initial difficulties with order tracking and immediate access to digital products, though these issues were often quickly rectified by the support team.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and utility. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, highlighting the well-designed, practical, and easy-to-use... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the premium and durable... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have second-hand Storyteller Tactics deck, and I put it into practice at work. It gives recipes and practical advice. Great. Colleagues having some related Pip decks made me try. Great again. Thus... See more

Company replied

Rated 5 out of 5 stars

I got my Storyteller Tactics deck through a special offer, only had to pay €13 (shipping included). Honestly, I didn’t believe it at first, but it arrived quickly and in perfect shape. And now t... See more

Company replied

Rated 5 out of 5 stars

The product is outstanding. How many times have you been tasked with running a meeting on developing strategy or innovation? The hardest part is getting started and developing a plan for a success... See more

Company replied

Rated 5 out of 5 stars

As an engineer, Pip Decks have helped me improve my performance at work, especially in soft skills. My colleague even noticed a change in me since I started using them. I know they’re quite expensive,... See more

Company replied


Company details

  1. Publisher

Written by the company

PipDecks.com is a company that sells Workshop Tactics and Storyteller Tactics decks of cards. The Workshop Tactics deck is a tool for facilitators, trainers, and coaches to use in workshop or training settings. It contains a variety of activities, exercises, and techniques that can be used to engage and motivate participants, stimulate creativity and problem-solving, and facilitate learning and development. The Storyteller Tactics deck is a tool for writers, content creators, and storytellers to use in creating and refining their narratives. It contains a variety of prompts, techniques, and strategies for developing character, plot, setting, and other elements of storytelling. Both decks are designed to be versatile and adaptable, and can be used in a variety of settings and for a wide range of purposes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

425 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Pip Decks helped my team to be better organised

Pip Decks has truly been a game-changer for facilitating vital conversations within my team. Their structured approach to workshops, team dynamics, strategy formulation, and innovation tactics has made a significant difference in how we collaborate. Each deck encourages frank and open dialogue, fostering an environment where everyone feels comfortable sharing their insights. I've utilized these resources to transform our discussions into productive sessions that drive actionable outcomes. Thanks to Pip Decks, we are not only having important conversations but also building stronger team cohesion and strategic clarity. Highly recommend!

November 4, 2024
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Reply from Pip Decks

Thank you for sharing this! It’s amazing to hear how Pip Decks has helped foster open dialogue and drive actionable outcomes within your team. We’re so glad they’ve made a difference in your collaboration and strategy sessions!

Rated 5 out of 5 stars

Amazing product

Amazing product, great customer service, I strongly recommend!!!

November 4, 2024
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Reply from Pip Decks

Thank you for taking the time to leave your 5-star review!

Rated 5 out of 5 stars

Loving The New Pip Decks Digital Experience

The team at PipDecks has delivered fantastic customer service! They’ve recently reimagined how they offer their digital and physical decks, creating a more user-friendly experience. Digital decks now come with access to their new app, available online and on iOS/Android. The Digital deck includes the deck, video content, Miro boards, and the ability to download PDFs and JPEGs of the cards—a truly comprehensive solution.
During this transition, they actively consulted with their customers, listening to their needs and workflows to develop what I feel is a highly customer-focused solution. I couldn’t be happier with the outcome!
It seems they’re upgrading customers who previously purchased Vault access to the new digital versions of the decks. On top of that, they generously upgraded me to the digital versions of all my decks, even the ones without prior Vault access. Such thoughtful service makes a big difference!

November 27, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your kind words! We’re so glad the new digital experience and app features have been helpful for you. It’s great to hear that our efforts to listen and create customer-focused solutions have made a positive impact. We appreciate your support!

Rated 5 out of 5 stars

Pip Decks: The Ultimate Toolkit That Transformed My Workshop Facilitation

I've used Pip Decks extensively in my professional work and can confidently say it's a game-changer for anyone who facilitates workshops or leads teams. The physical cards are beautifully designed and durable, while the digital versions provide quick access when needed.
What truly sets Pip Decks apart is their systematic approach - each deck doesn't just give you random tools, but guides you through exactly when and how to use them. The Workshop Tactics deck, in particular, has been invaluable for planning and running effective meetings.

The included video tutorials and Miro templates add significant value, making it easy to implement the strategies in both in-person and virtual settings. While the price point is premium, the return on investment through better-organized workshops and more confident facilitation has been worth every penny.

5/5 stars - An essential toolkit for any professional looking to level up their workshop facilitation and team leadership skills.

November 11, 2024
Unprompted review
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Reply from Pip Decks

Thank you for such an insightful and thoughtful review! It’s great to hear how Pip Decks has made a difference in your work.

Rated 5 out of 5 stars

You NEED these.

I am now a raving fan! I jumped on their early Black Friday promo and bought 6 of their decks for myself and a few for a friend. I am a real estate broker and my friend owns a medical practice. We both found so many strategies immediately to help with our year-end planning for 2025.
My husband runs the global security operations center for a large company and he immediately grabbed the Retro deck and found it incredibly useful in his business. No matter who you are, you NEED these in your life. I promise!

November 25, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for sharing this! We're thrilled to hear how you, your friend, and your husband find value in the decks. It’s amazing to see them making an impact across such diverse fields. Here’s to a productive 2025 with Pip Decks! 🎉

Rated 5 out of 5 stars

Outstanding innovative product!

Outstanding innovative product backed by first class customer service and support. It does not get any better that using Pip Decks for your creative needs.

November 25, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your amazing feedback! We’re thrilled to hear Pip Decks is meeting your creative needs and that our support has made a difference.

Rated 5 out of 5 stars

Amazing customer service ❤️

Amazing customer service ❤️

I recently got my hands on the Pip Decks and was thrilled to start using them. Initially, I was a bit disappointed to find out I couldn’t access the digital versions, especially since I bought the physical decks myself to showcase their value at work. But the Pip Decks team turned the situation around completely! Katherine from their support team not only replied personally but also upgraded my account for free, ensuring I could fully enjoy both the physical and digital experiences.

The decks themselves are incredibly well-thought-out, and the support team is just as impressive. This is a company that truly cares about its customers, and it shows. Highly recommended for anyone looking to add structure and creativity to their work!

November 24, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your wonderful feedback! We’re so glad we could turn things around for you and that you’re enjoying both the physical and digital experiences. Your recommendation means the world to us—happy creating!

Rated 5 out of 5 stars

Pip Decks are extremely helpful

Pip Decks are extremely helpful.
Maybe you know already some of the tactics, maybe you know already some practice.
But many (most, in my case) you likely don’t.
And the big picture you get is invaluable: which big questions to ask, how to organize your work, how to accomplish it, …
Even with just a few cards, I was able to get better at my tasks than before having the decks.

October 25, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your thoughtful feedback! It’s amazing to hear how Pip Decks has helped you improve your tasks and provided valuable insights. We’re thrilled to be part of your journey—keep up the great work! 😊

Rated 2 out of 5 stars

Overpriced and not really results driven

I recently tried PipDecks: Storytelling, a physical deck of cards designed to provide strategies for storytelling. While the concept is intriguing, my experience left me disappointed.

First, the positives:

- Design and tactile quality: The physical edition is well-crafted. The big cards feel sturdy and premium, and I enjoyed the tactile feedback of using them—something the digital edition lacks.

However, beyond the aesthetic appeal, the product falls flat:

1. Content: The strategies provided are underwhelming and “fluffy.” They cover basic ideas that are widely available online for free. For a product marketed as a storytelling toolkit, I expected more depth and originality.

2. Price: At €109, the deck is outrageously overpriced. Considering the likely production cost of under €10, it feels like the creators are positioning it as a “magic button” for storytelling success—but it doesn’t deliver.

3. Execution: The biggest flaw lies in the structure. Each card links to others, creating a circular process that prevents you from ever achieving meaningful results. This “endless loop” was frustrating and made the entire experience feel like a waste of time.

Final Verdict
While the design is impressive, PipDecks fails to provide value for its steep price. The content lacks substance, and the approach makes it nearly impossible to accomplish anything tangible.

I give it 2 out of 5 stars—a product that looks good but ultimately doesn’t deliver.

December 5, 2023
Unprompted review
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Reply from Pip Decks

Thank you for sharing your detailed feedback. While we're glad you appreciated the design and tactile quality, we’re sorry to hear the content and structure didn’t meet your expectations. Your insights are invaluable and will help us refine and improve the experience for our customers. If there’s anything specific we can address or assist with, please reach out to support@pipdecks.com

Rated 5 out of 5 stars

Pip decks are a game changer

Pip decks are a game changer. After years of leading teams, many books and conferences later, pip decks brought new ideas into leadership, made the dreaded staff meeting more fun, and equipped growing leaders with tools to thrive. I had no issues with my order but noticed a missed opportunity on my part and the customer team was fast to help me get the best value for my purchase.

November 22, 2024
Unprompted review
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Reply from Pip Decks

Thank you for sharing your experience! We’re thrilled Pip Decks has brought fresh ideas to your leadership journey and made such a positive impact. So glad our team could help you get the best value—happy leading!

Rated 5 out of 5 stars

I can’t imagine a better customer…

I can’t imagine a better customer service than Pip Deck’s! My order got stuck at customs in Brazil, went back to the US and they helped me every step of the way, very quickly and amicably. My emails were replied the same day I sent them and solutions were given to every problem that emerged - until I got my Pip Decks! I’m enchanted!

November 1, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your kind words! We’re delighted we could assist you every step of the way and ensure your Pip Decks reached you.

Rated 5 out of 5 stars

Issues with delivery promptly resolved

I had a problem with delivery and the suppport promply responded and resolved the issue. Thanks a lot! Xmas presents delivered :)

November 12, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your review. We're happy we could help!

Rated 5 out of 5 stars

Excellent customers service

The customers service was great and Charles is great to work with. They took me through my inquiry pretty quickly & I am totally happy.

November 21, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback! We’re so glad we could assist you quickly and that you’re happy with the experience. 😊

Rated 5 out of 5 stars

The decks are great and the customer…

The decks are great and the customer service has been uber responsive when I've needed to reach out!

November 13, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your kind words! We’re thrilled you love the decks and that our team has been able to support you promptly. 😊

Rated 5 out of 5 stars

Great product and friendly, helpful company

Great product and company - I lost the digital files from my original purchase when my Mac died.
I emailed them and they sent me them again straight away with a friendly message.
Recommended.

November 11, 2024
Unprompted review
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Reply from Pip Decks

Thank you for sharing your experience! We’re so glad we could help. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great cards, excellent support and nice extras

Besides the wonderful card sets, I have have received great customer support on my questions. Also, they have a regular mailing with all kinds of related extra info which has definitely added value to my learning experience.

October 23, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your lovely feedback! Happy learning!

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