Pipers Crisps Reviews 27

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

These are usually nice crisps and some of the best of the more popular brands, but I have been disappointed with the quality and customer services recently. I opened a fresh bag nearly two weeks ago... See more

Rated 2 out of 5 stars

These crisps are slightly better than walkers, they are thicker than walkers, its a shame that most of the crisp market is now owned by pepsico or kp, would be nice if independent crisp makers stayed... See more

Rated 2 out of 5 stars

As someone else has pointed out, seems that since PepsiCo bought Pipers crisps they've gone from being among the best to pretty average. From crisp crunch, with signs of farm to table they are frequen... See more

Rated 5 out of 5 stars

First time I came across these was ‘begging’ a few cheese and onion crisps from my fella and loved the taste so much that I ordered all the available flavours in my next online shop. So far I’ve tried... See more

2.7

Poor

TrustScore 2.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Just an overpriced average crisp

These crisps are slightly better than walkers, they are thicker than walkers, its a shame that most of the crisp market is now owned by pepsico or kp, would be nice if independent crisp makers stayed true to themselves instead of selling their souls to the multi nationals. Overpriced as they all are.

June 5, 2025
Unprompted review
Rated 3 out of 5 stars

No response from complaints form - stale crisps

These are usually nice crisps and some of the best of the more popular brands, but I have been disappointed with the quality and customer services recently.
I opened a fresh bag nearly two weeks ago (sea salt) to find that all of the crisps felt stale when biting into them. Whilst this is difficult to prove, I contacted the company using their dedicated form for complaints. I have yet to hear back from them. If they weren't stale before, they certainly are now!

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

150g bag of Anglesey Sea Salt crisps…

150g bag of Anglesey Sea Salt crisps with over 30% having black marks made from blackened potatoes. This isn't a one-off (although was worse than most bags we've had recently). An increasing number of bags are made with sub-standard potatoes.

Pipers have been our crisps of choice for years. As with so many small, local companies, quality has deteriorated after being bought by a multinational.

I would usually contact the company direct before coming to Trustpilot to complain, but the complaints form on the Pepsico website is impossible to complete without giving my full address, which is unnecessary additional data having provided my email address. I'm not prepared to give that data to Pepsico.

We'll be switching to a different brand.

May 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superior Crisps

First time I came across these was ‘begging’ a few cheese and onion crisps from my fella and loved the taste so much that I ordered all the available flavours in my next online shop. So far I’ve tried cheese and onion, longhorn beef and salt and vinegar. I’ve found all of them to be superior in taste to the ‘normal’ range of crisps. My taste buds just love the flavour and texture of these crisps. I’ve also noticed that these seem to becoming the crisp of choice in pubs.

November 22, 2024
Unprompted review
Rated 2 out of 5 stars

Pipers Cheddar & Onion crisps not the same.

When Pipers Cheddar & Onion crisps came out, it was like going back in time. I remembered Golden Wonder Cheese & Onion crisps, thick, fresh, full of flavour. The Pipers crisps were lovely. I've been on a diet for 9 months so crisps were out. Had a break from my strict diet and bought a packet.
They were always slightly more expensive than other makes, but the taste and quality made them worthwhile.
But the price of a packet had shot up in my absence. In one bakery shop they were charging £1.45 for a packet! So much so, that I started buying boxes on Ebay. But not only had the price increased, the quality had decreased. The crisps were much thinner, similar to Walkers crisps. More of the crisps inside the packet had what looks like air bubbles on them.
So I'm afraid that I have bought my last packet

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

After discovering Pipers Crisps a few…

After discovering Pipers Crisps a few years ago I thought them so good that I would only buy crisps when they were available. Recently I have have found them pale, stale and unappetising just like a Walkers crisp. What can have gone wrong? Pipers have been bought by Walkers crisps! Why change the recipe? Presumably to kill off the competition? I have stopped buying crisps.

November 25, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

I used to love Pipers crisps

I used to love Pipers crisps and before Sainsbury’s sold them, I used to order boxes online and have them delivered by the Pipers van.
They were crispy, salty and tasted like crisps from my youth. Often tasted like chips from a proper Yorkshire fish n chips shop. Great flavour.
But now they are soggy, less salt and taste stale even with a long sell-by date.
Since the takeover they have become as bland as Walkers.
Completely lost their USPs.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Did not enjoy eating S&V crisps

Bought 2 packets of cider vinegar & sea salt crisps for me and my daughter - we both agreed they tasted odd with undertones of cheese & onion - yuck !!

Worst crisps I have eaten - no comparison to Walkers !!

October 23, 2024
Unprompted review
Rated 2 out of 5 stars

Crisps arrived in bits

Crisps arrived in bits. It was like eating a bag of splinters. Probable rough handling in transit. Suggest you put FRAGILE HANDLE WITH CATRE on your boxes.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Nasty

Just tried Longhorn Beef flavour.
More cheese or nutritional yeast flavour than beef.
Unpleasant and left nasty lingering aftertaste.

September 19, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Gone from being the best crisps with…

Gone from being the best crisps with lots of flavour to one of the worst! Bland and flavourless now! Cheddar crisps used to be full
Of flavour and clearly better than every other crisp on the market - who the hell thinks it’s ok to reduce flavour, reduce quality and charge more? The fact that many people including myself have taken the time to write a review should alarm the owners that they are getting it wrong!!!

July 13, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

No flavour

Sweet chilli not great. Big thick crisps compared to most unfortunately tasted like nothing, slightly stale no flavour or crunch to them, purchased from a baguette shop in Reading. Put them in the baguette and did not really add to it hahahaha

October 22, 2023
Unprompted review
Rated 2 out of 5 stars

Great crisps turn average with takeover!

As someone else has pointed out, seems that since PepsiCo bought Pipers crisps they've gone from being among the best to pretty average. From crisp crunch, with signs of farm to table they are frequently softer, and if you exchange them, you get the same thing more often than not. In fact I barely recognise them from the original - such a pity, and having written to Pipers/PepsiCo to help explain, seems like the age old complacency has set in. Unless it changes I guess Pipers are heading down the list, and not just retailers but pubs, bars, cafes, restaurants - will look elsewhere. After all they're not that inexpensive but are more Walkers than Pipers these days. Won't be buying them again unless hear they've reverted back to proper crisps again.

September 26, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look