These are usually nice crisps and some of the best of the more popular brands, but I have been disappointed with the quality and customer services recently. I opened a fresh bag nearly two weeks ago... See more
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See what reviewers are saying
These crisps are slightly better than walkers, they are thicker than walkers, its a shame that most of the crisp market is now owned by pepsico or kp, would be nice if independent crisp makers stayed... See more
As someone else has pointed out, seems that since PepsiCo bought Pipers crisps they've gone from being among the best to pretty average. From crisp crunch, with signs of farm to table they are frequen... See more
First time I came across these was ‘begging’ a few cheese and onion crisps from my fella and loved the taste so much that I ordered all the available flavours in my next online shop. So far I’ve tried... See more
My favourite crisps brand
My favourite crisps brand! Don’t ever change your product or flavours they are the best!
Tried the beef flavour and it was very…
Tried the beef flavour and it was very weak ive had stronger from own brand supermarkets not worth £3 in my opinion
Just an overpriced average crisp
These crisps are slightly better than walkers, they are thicker than walkers, its a shame that most of the crisp market is now owned by pepsico or kp, would be nice if independent crisp makers stayed true to themselves instead of selling their souls to the multi nationals. Overpriced as they all are.
No response from complaints form - stale crisps
These are usually nice crisps and some of the best of the more popular brands, but I have been disappointed with the quality and customer services recently.
I opened a fresh bag nearly two weeks ago (sea salt) to find that all of the crisps felt stale when biting into them. Whilst this is difficult to prove, I contacted the company using their dedicated form for complaints. I have yet to hear back from them. If they weren't stale before, they certainly are now!
150g bag of Anglesey Sea Salt crisps…
150g bag of Anglesey Sea Salt crisps with over 30% having black marks made from blackened potatoes. This isn't a one-off (although was worse than most bags we've had recently). An increasing number of bags are made with sub-standard potatoes.
Pipers have been our crisps of choice for years. As with so many small, local companies, quality has deteriorated after being bought by a multinational.
I would usually contact the company direct before coming to Trustpilot to complain, but the complaints form on the Pepsico website is impossible to complete without giving my full address, which is unnecessary additional data having provided my email address. I'm not prepared to give that data to Pepsico.
We'll be switching to a different brand.
Bought a packet of plain crisps with…
Bought a packet of plain crisps with Anglesey sea salt this evening in a pub, they were £1.50 and my husband and I both find them ‘greasy’. Wouldn’t rush to buy them again
Superior Crisps
First time I came across these was ‘begging’ a few cheese and onion crisps from my fella and loved the taste so much that I ordered all the available flavours in my next online shop. So far I’ve tried cheese and onion, longhorn beef and salt and vinegar. I’ve found all of them to be superior in taste to the ‘normal’ range of crisps. My taste buds just love the flavour and texture of these crisps. I’ve also noticed that these seem to becoming the crisp of choice in pubs.
Pipers Cheddar & Onion crisps not the same.
When Pipers Cheddar & Onion crisps came out, it was like going back in time. I remembered Golden Wonder Cheese & Onion crisps, thick, fresh, full of flavour. The Pipers crisps were lovely. I've been on a diet for 9 months so crisps were out. Had a break from my strict diet and bought a packet.
They were always slightly more expensive than other makes, but the taste and quality made them worthwhile.
But the price of a packet had shot up in my absence. In one bakery shop they were charging £1.45 for a packet! So much so, that I started buying boxes on Ebay. But not only had the price increased, the quality had decreased. The crisps were much thinner, similar to Walkers crisps. More of the crisps inside the packet had what looks like air bubbles on them.
So I'm afraid that I have bought my last packet
After discovering Pipers Crisps a few…
After discovering Pipers Crisps a few years ago I thought them so good that I would only buy crisps when they were available. Recently I have have found them pale, stale and unappetising just like a Walkers crisp. What can have gone wrong? Pipers have been bought by Walkers crisps! Why change the recipe? Presumably to kill off the competition? I have stopped buying crisps.
I used to love Pipers crisps
I used to love Pipers crisps and before Sainsbury’s sold them, I used to order boxes online and have them delivered by the Pipers van.
They were crispy, salty and tasted like crisps from my youth. Often tasted like chips from a proper Yorkshire fish n chips shop. Great flavour.
But now they are soggy, less salt and taste stale even with a long sell-by date.
Since the takeover they have become as bland as Walkers.
Completely lost their USPs.
Did not enjoy eating S&V crisps
Bought 2 packets of cider vinegar & sea salt crisps for me and my daughter - we both agreed they tasted odd with undertones of cheese & onion - yuck !!
Worst crisps I have eaten - no comparison to Walkers !!
Crisps arrived in bits
Crisps arrived in bits. It was like eating a bag of splinters. Probable rough handling in transit. Suggest you put FRAGILE HANDLE WITH CATRE on your boxes.
Nasty
Just tried Longhorn Beef flavour.
More cheese or nutritional yeast flavour than beef.
Unpleasant and left nasty lingering aftertaste.
Just tried a second bag of Pipers…
Just tried a second bag of Pipers Crisps from Sainsburys. Texture in both bags soft and stale! Inedible.
Gone from being the best crisps with…
Gone from being the best crisps with lots of flavour to one of the worst! Bland and flavourless now! Cheddar crisps used to be full
Of flavour and clearly better than every other crisp on the market - who the hell thinks it’s ok to reduce flavour, reduce quality and charge more? The fact that many people including myself have taken the time to write a review should alarm the owners that they are getting it wrong!!!
Pipers crisps all black ends I was…
Pipers crisps all black ends I was hoping to include photo. I would have taken back to pub although too late. Open when you purchase. I took photos but had to throw the packet.
I bought my first ever bag of the sea…
I bought my first ever bag of the sea salt crisps, sadly it will be my last. The bottom of the bag was swimming with oil, as were the last few crisps. Not pleasant at all.
My customer feedback, appears to have been ignored!
Sent an email 2 Jan 20024, offering customer feedback.
Did not appear to gain the courtesy or professionalism of a response!
Given my 51 years in the food trade, Complacency can be a massive mistake!
No flavour
Sweet chilli not great. Big thick crisps compared to most unfortunately tasted like nothing, slightly stale no flavour or crunch to them, purchased from a baguette shop in Reading. Put them in the baguette and did not really add to it hahahaha
Great crisps turn average with takeover!
As someone else has pointed out, seems that since PepsiCo bought Pipers crisps they've gone from being among the best to pretty average. From crisp crunch, with signs of farm to table they are frequently softer, and if you exchange them, you get the same thing more often than not. In fact I barely recognise them from the original - such a pity, and having written to Pipers/PepsiCo to help explain, seems like the age old complacency has set in. Unless it changes I guess Pipers are heading down the list, and not just retailers but pubs, bars, cafes, restaurants - will look elsewhere. After all they're not that inexpensive but are more Walkers than Pipers these days. Won't be buying them again unless hear they've reverted back to proper crisps again.
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