PIRATE.COM - Rehearsal Studios Reviews 817

TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

After a chat with Gemini Ai, I was recommended to record my vocals, not far from where im based, for a small amount, hiring a rehearsal studio for an hour. Everything from the company itself has been... See more

Rated 1 out of 5 stars

The AC in our room was broken on a sunny 24 degree day. Room was dangerously hot and the only thing they offered us was a 20% off our next booking. They didn't change our booking or even send someon... See more

Rated 1 out of 5 stars

BEWARE - low hourly rate is subsidised by parking fines. You register, you get a code to exit the car park. So the car park can't be used by anyone but those using the facilities, right? No,... See more

Company replied

Rated 4 out of 5 stars

The studio itself was in fairly good condition with backline, drums and pa all working fine. Downsides are lack of ventilation, and bleed through from other rehearsals and people smoking hash outside.... See more

Company replied

Company details

  1. Recording Studio

Written by the company

Born in Bristol, raised in London, and now flying the nest. We're a community of 24-hour spaces that spans over 700 studios worldwide — so whether you're a producer, vocalist, DJ, band member, dancer or podcaster — we've got you covered.


Contact info

2.8

Average

TrustScore 3 out of 5

817 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I been going to pirate studio for a…

I been going to pirate studio for a while, no deal band’s after bands, but I had a secret weapon, I can do live with band or Dj/ long story short/ got a deal with Czarface from America/ on there album Czarmagedon , song Big up/ thanks to pirate for the rehearsal space/ to be the best I can be/ with out disturbing the neighbours/payed for writing the track/ and royalty’s/ thanks pirate 🎶🎼

August 20, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Lion! Thanks for the 5-Star review! This is a really cool story and we are really happy that you were able to do this thanks to the time at the studios! Best of luck to you in all your future endeavours! :)

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Rated 5 out of 5 stars

Good facilities & customer support

Good facilities. any problems that have ever occurred have been dealt with promptly and customer service has always been top notch.

August 17, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Charlie! Thanks for the awesome review! We are really happy to hear that your experiences at Pirate have been so pleasant and that any time you had an issue it was promptly handled! We'll see you in the studios again soon! :)

Rated 5 out of 5 stars

Loving the Pirate.com studios

Loving the Pirate.com studios! It's a great place to master your craft.

August 9, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Dante! Thanks for leaving us an awesome 5-Star review! We're really happy you've been able to use the studios to sharpen your skills! We'll see you there again soon! :)

Rated 4 out of 5 stars

The studio itself was in fairly good…

The studio itself was in fairly good condition with backline, drums and pa all working fine. Downsides are lack of ventilation, and bleed through from other rehearsals and people smoking hash outside. The smoke blew back into the corridors and studios, which all reek of it. The kitchen was well furnished but water heater on sink set up way too high. Toilets an absolute disgrace. The whole place feels a little unsafe for a woman due to thr drug use, poor sanitary conditions and labyrinthine corridors.

July 19, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Jon, thanks for leaving us such an honest review! We are very happy to hear that you liked the studio itself and the equipment as well. In the future if you have any issues during your session, please don't hesitate to reach out to us via the chat at pirate.com or our whatsapp. In this instance we could have moved you to another room if one was available to get you away from any smells or sound bleed issues. Thanks for the feedback about the water heater, toilets and your overall safety concerns as well. We are always trying to grow as a company and improve the conditions of our sites.

If you have any additional concerns and would like to discuss things further, please shoot us an email at support@pirate.com. Thanks and take care!

Rated 5 out of 5 stars

Best Studio in town

I've been going to Pirates Studios in Germany for over 6 months now, and every time you get the best experience ever !

July 18, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Hayouni! Thanks so much for an awesome review! We are really happy you enjoyed the studios and have become a repeat customer! Why not check out community.pirate.com? It's our artist-only space for Pirate producers, MCs, DJs, musicians and creatives to connect and collaborate.

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Rated 5 out of 5 stars

Pirate studios first timer...

First time using Pirate studios as recommended by a friend. Only using the studio for drum practice and i was very impressed how easy it was to book. The studio was clean, comfortable and air conditioning worked great. Just down the corridor they have toilet facilities which were clean and a canteen which done the job for refreshments. I definitely will be back soon.

July 14, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Gareth! Thanks so much for leaving us a 5-Star review! We are really happy you found your session easy to book and that the studio was clean and comfortable. We also appreciate your comments about the other aspects of our facilities! We'll see you in the studios again soon! :)

Rated 3 out of 5 stars

Equipment is absolutely battered and…

Equipment is absolutely battered and various buttons not working on cdjs

July 12, 2022
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Reply from PIRATE.COM - Rehearsal Studios

Hi Sando, thanks for leaving us such an honest review. If you ever have any issue with the quality or functioning of any of the equipment in a studio, please shoot us a message during your session via the chat at pirate.com or our whatsapp. We can try and move you to another room if one is available or compensate you appropriately.

If you would like to discuss things further, just shoot us an email at support@pirate.com. We'd love to have the opportunity to make things right. Take care!

Rated 5 out of 5 stars

Unbelievable

It was a fantastic experience

July 7, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Augustine! We are really happy you had such an awesome experience! We'll see you in the studios again soon! :)

Rated 5 out of 5 stars

We rent a recording studio in berlin to…

We rent a recording studio in berlin to mix our album. We were really satisfied, definitely recommend!!

July 7, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Ruby! Thanks for leaving us a 5-Star review! We are really happy you were able to mix your album in the studios!

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Rated 1 out of 5 stars

shocking malpractice

Company is now asking for proof of ID which I could not give in hardcopy due to my passport being held at the renewals office. Either way I’ve booked before and the company holds my credit card details so I don’t know what the issue is. Upon request of asking them to delete my personal information was given no assurance other than to delete my account. Be cautious if you are happy to have bots keep all your personal information for potential fraud. In obvious breach of GDPR and financial services authority guidelines.

July 7, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Sal, thanks for leaving such a detailed review. For starters you may not have been asked to verify your ID depending on the type of room you booked. Some rooms and locations require a level 2 verification, to even book them. This is especially true for cdj rooms and other rooms with high value equipment. We require that photos be taken of both your ID and yourself at the time to insure that there is no fraud taking place. You would be surprised at how many people use photos of other peoples ID's.

As far as your credit card details, the account needs to be deleted by you, which then allows us to do a final GDPR deletion which gets you out of our system entirely, but it must first be initiated on the customer side. From there you are no longer in our booking or financial system.

If you'd give us the opportunity, we would love to get things sorted for you. Just shoot us an email at support@pirate.com Thanks and take care!

Rated 5 out of 5 stars

Great Podcast-Studio

We booked a Podcast-Studio in Hamburg and we were happy with this studio. It was nice, quiet and we had great equipment for our recording. So all in all perfect conditions to record a new podcast episode. We will definitely come back here :)

July 1, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Birk! Thanks for leaving us such an awesome review! We are really happy to hear the studio was quiet, and that it had the right equipment and conditions for you to record your podcast! We'll see you in the studios again soon! :)

Rated 5 out of 5 stars

Spoke with Polly - great service!

Spoke with Polly - very quick to resolve my issue and love the whatsapp help service in general! Pirate Studios is a fantastic service all round. Neil.

July 1, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Neil! Thanks for leaving us a 5-Star review! We are really happy to hear that you had such a pleasant experience with Polly and that everything was resolved for you quickly! We'll see you in the studios next time! :)

Rated 5 out of 5 stars

DJ Studio rentals in Berlin

I have booked DJ Studios at Pirate for several years now, always happy with the service, never had a problem with the equipment, or the support, which I luckily only had to contact once because I couldnt add any guests to my booking, the problem was easily and quickly resolved. Highly recommendable.

June 26, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi M! Thanks for leaving us such an awesome review! We are really happy you've been a loyal Pirate customer for so many years now. We are also really happy to hear that you have had such pleasant experiences in the studio. We'll see you next time! :)

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Rated 5 out of 5 stars

Amazing place

Amazing place , great customer support ( live chat ) shout out Dan Hodgson - resolved my problem more then once on live chat , OUTSTANDING

June 22, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Luke! Thanks for leaving us such a glowing review! We are really happy that you've had such pleasant experiences with our customer service team, Dan especially!

Rated 5 out of 5 stars

Love It!

I were there a couple times now and it was overall a great experience at the dj studios. The first time I had an issue with my booking where it got cancelled twice but I got all my money back as fast as possible so that wasn’t a big problem. The dj gear is in a used condition but I think that is something that isn’t possible to change and it also prepares you for the dj gear in clubs which is sometimes not in great condition. I also like the community and the way pirate works with the community. 5/5 Stars.

June 22, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Tutti! Thanks for leaving us an awesome review! We are really happy that you've been able to find a resolution every time you've had an issue with your booking! We also appreciate you understanding us being a self service studio and the challenges that comes a long with that.

Thanks for participating in the community as well, we are really happy that you like it there! See you in the studios again soon! :)

Rated 5 out of 5 stars

Really good for preparation

I had to prepare my Set for some gigs coming up and I had a really good experience with Pirate!
Everything worked fine and as it should.
I also learned many things about the equipment which was really nice because most clubs use the same.

June 21, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Lars! Thanks so much for the 5-Star review! We are really happy you had a good experience at the studios and that you learned a little something as well! Why not check out community.pirate.com? It's our artist-only space for Pirate producers, MCs, DJs, musicians and creatives to connect and collaborate

Rated 5 out of 5 stars

Awsome

Very friendly customer service. Quickly accessible and the problem is always solved. Only to be recommended!

June 21, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Thies! Thanks so much for leaving us an awesome review! We are really happy that our customer service team is always able to help you get any issues resolved!

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Rated 5 out of 5 stars

always fun to be there

always fun to be there. i wouldnt have survived the corona time without pirate studios. but still now it´s worth to go there

June 21, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Oliver! Thanks so much for the 5-Star review! We are really happy the studios have been a place you can go over the last few years. We'll see you in the studios again soon! :)

Rated 4 out of 5 stars

I had technical issues with my session…

I had technical issues with my session which resulted in not being able to record. However after voicing my concern to customer service they were helpful and issued a refund to me. So very good customer service experience overall

June 17, 2022
Unprompted review
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Reply from PIRATE.COM - Rehearsal Studios

Hi Parham! Thanks for leaving us a good review! We really appreciate you understanding that issues can happen in the studio sometimes and we are very happy to hear that you had a pleasant experience with our customer support team! Take care!

Rated 4 out of 5 stars

Email with voucher code did not arrive

Email with voucher code did not arrive, although it was sent several times. Dan at pirate persevered and eventually got the code to me via a different email. 5 stars for Dan, 4 stars the automated system.

June 16, 2022
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Reply from PIRATE.COM - Rehearsal Studios

Hi Jason! Thanks for leaving us a positive review! We really appreciate you understanding that things don't always go right with the automated systems. We are really happy to hear that Dan was able to help you out and get everything taken care of. See you in the studio soon!

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