Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that ca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've bought several reels and a couple rods and I like both items very lightweight, received them on time. Only had one issue with shipping that was due to a reel being withheld at the port I guess. T... See more
This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may t... See more
Viper x spinning reel delivered on time as promised. Smooth as silk catching 20-21 inch bass without a problem . Impressed with the build quality from a Daiwa/ Shimano diehard. Salt water spinning nex... See more
Company details
- #6 of 8 best companies in Fishing Store
- #54 of 101 best companies in Hobby Store
Written by the company
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
Contact info
780 EPPERSON DR.CITY OF INDUSTRY,CA, USA, 91748, CA, United States
- +1 865-601-1047
- cs@piscifun.com
- piscifun.com
4.6
Excellent
561 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Best reels and best prices
I have the piscifun alijoz 400 and the electric Kraken I couldn't be happier with my purchase! I am new in fishing and even though I am inexperienced I can tell that piscifun products have great quality. I really love my reels!
October 6, 2025
This is my 2nd reel
This is my 2nd reel, and I’ve enjoyed both. It’s a great product, especially for the price.
October 4, 2025
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I received the wrong reels
I received the wrong reels. I contacted Piscifun about the incident(with photos) and expected to get the reels I ordered immediately. But, I had to take more photos and send them. Then I was told they would send the reels I ordered as soon as I sent the reels back. I sent the reels back, I will not order again from this company. I also told them to just keep the reels. I'm done with Piscifun.
October 4, 2025
Reply from www.piscifun.com
Dear Customer,
Thank you for taking the time to provide your feedback. First and foremost, we sincerely apologize for the error in shipping the wrong reels to you. This falls far short of the service standard we aim to provide, and we fully understand your disappointment and frustration.
After you initially contacted us, we should have immediately activated a more efficient process to correct the mistake, rather than having you go through the additional hassle of multiple communications and returning the product. We deeply regret the poor experience this situation caused you.
We would like to clarify the current status for you:
We have received the returned reels.
The correct reels you ordered have been shipped out.
Furthermore, as a gesture of our sincerity regarding this issue, we have processed a partial refund to your original payment method to compensate for the inconvenience you experienced.
We know that an apology cannot fully make up for your experience, but we hope these corrective actions convey our regret. We are internally reviewing and improving our order verification and customer service processes to prevent such incidents from happening again.
Finally, we respect your decision, but we remain grateful for the opportunity you once gave us. We wish you much joy in your future fishing endeavors.
Bought same reel at a swap meet liked…
Bought same reel at a swap meet liked it so purchased another for walleye fishing
October 4, 2025
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I bought 5 different reels and they all…
I bought 5 different reels and they all work great and didn't break the bank/
October 3, 2025
Both products I ordered were shipped…
Both products I ordered were shipped fast and excellent quality
October 3, 2025
Great products for the price.
October 3, 2025
Solid product fast delivery.
Quality product delivered quickly. There are several products that I have ordered addition times after receiving and been happy with original purchase. This includes spinning reels. inline reels and fishing backpack.
October 3, 2025
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Smooth as Silk
Viper x spinning reel delivered on time as promised. Smooth as silk catching 20-21 inch bass without a problem . Impressed with the build quality from a Daiwa/ Shimano diehard. Salt water spinning next on the list.
September 27, 2025
Great product and service
Great product and when I needed customer service I got a timely response.
October 14, 2025
Out Baited
This was a wonderful moment to see the beauty of
piscifun Chaos Xs50 from right out the box then placing line on the reel,
bread 30pound yellow on to the rod ugly stik carbon inshore. Then I watch a youtube video comparing the two chaos 50 & 60 distance challenge. The Chaos X50 won,
I am amaze about the hold lump sum.
October 8, 2025
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I've bought several reels and a couple…
I've bought several reels and a couple rods and I like both items very lightweight, received them on time. Only had one issue with shipping that was due to a reel being withheld at the port I guess. That was no problem Piscifun sent me another one and when the other one arrived, I bought that one too.
October 1, 2025
Decent line loader
Loads line on a spinning reel very well. Hard to get the spool position on the device.
October 2, 2025
Reply from www.piscifun.com
Hi,
Thank you for purchasing our line spooler and for providing your valuable feedback. We are delighted to hear that you are happy with its core winding performance, resulting in tight and even line on your reel.
However, we sincerely apologize for the difficulty you experienced when trying to position the new line spool on the device. Your feedback about it being 'hard to get the spool positioned' is extremely important to us.
We have contacted you via email with clearer instructions and reference videos, and we hope you find them helpful.
If the issue persists after following our suggestions, or if you find any accessories are missing or damaged, please contact us immediately at our customer service email [cs@piscifun.com]. We will promptly send you replacement parts or arrange for a product exchange to ensure you can use our product smoothly.
Thank you once again for your feedback—it truly helps us do better.
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