Pivotal London Reviews 20

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Disappointing experience. Despite multiple requests to schedule calls, the recruiter contacted me at random times, including via personal channels like WhatsApp without consent, and far outside of wor... See more

Rated 5 out of 5 stars

Justin called up after I saw a role online and applied. Instantly he managed to get me in front of the company and an offer within a week. He was extremely detailed in what questions were going... See more

Rated 5 out of 5 stars

I've had the pleasure of working with Justin and at the team at Pivotal as both a hiring manager and as a candidate over multiple years. In both instances I've been consistently impressed with the lev... See more

Rated 5 out of 5 stars

Pivotal have been a preferred recruiter for myself and IPONWEB for a number of years now. I have worked closely with numerous members of their team and always received the same great service! Their pa... See more

Company details

  1. Recruiter

Information provided by various external sources

Pivotal are specialists in Digital Media, Marketing & Analytics Recruitment. Connecting Digital Experts.


Contact info

2.8

Average

TrustScore 3 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing experience

Disappointing experience. Despite multiple requests to schedule calls, the recruiter contacted me at random times, including via personal channels like WhatsApp without consent, and far outside of work hours. Interview arrangements were poorly handled, with the recruiter forgetting to follow up or giving less than half a day's notice for an onsite interviews. I have also been receiving spam CRM emails, even though I submitted a GDPR request to delete my data over a month ago.

September 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great team who really care about their clients and candidates

I've had the pleasure of working with Justin and at the team at Pivotal as both a hiring manager and as a candidate over multiple years. In both instances I've been consistently impressed with the level of service Justin and more recently James have provided. The team at pivotal take the time to really understand what you need in form of your ideal candidate as a hiring manager, and what you're looking for in your next role as a candidate. When I next need a recruiter to help me fill a role, Justin will be at the top of my (very) short list.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Pivotal

I’ve had loads of recruiters bugging me in the past, and I knew they were pretty much all the same, offering weird roles, rushing you into decisions, pretending they cared...

Stephanie and Bradley changed this for me, they’ve been amazing from day 1, working with me to find the perfect role and providing good help/feedback at every stage of the process, and proving that they actually cared where I’d land, giving me enough time to receive all the offers and having time to think before taking a decision.

At the end I’ve chosen to work where I wanted from the time I first started thinking about moving to another job. It wouldn’t be possible without Steph and Bradley, so I can’t thank them enough!

I’m really impressed with their work and would definitely recommend Pivotal!

October 7, 2019
Unprompted review
Rated 5 out of 5 stars

Phenomenal recruiter; Lois!!

I've had many recruiters in the past. But I would definitely say that Lois has been my favourite recruiter without a doubt!! Initially, had a great hour and half chat with her about my work interests, past experience and what sort of opportunities she could try and bring. Lois was super empathetic, always available and supportive, easy to talk to and always gathered insightful feedback throughout every step of the way.

Thrilled to say that with her support, I've just started a role as a Data Analyst with a phenomenal company. Definitely recommend Pivotal and Lois for roles in Data focused roles!!

October 5, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing experience with Pivotal and Liam!

Liam was amazing. I had such a fantastic experience with Pivotal and Liam specifically. He introduced me to different roles straight away and really listened to what I wanted in a new company/role.
He got me my first interview with a company that ticked all my boxes within a day. Liam then went on holiday but that didn’t stop him from calling me and giving me updates on how the process was going. I would text Liam questions and he responded as if he was in the office - when you’re keenly waiting from a response/ feedback after an interview this is exactly the support you could want and Liam delivered.

Liam was so helpful with the tips that he gave me and he called me after each interview to find out how it went.

I was so impressed with my experience that I’ve recommended Pivotal to two of my friends who are also looking. Thank you Liam!

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience working with Alex

I had a great experience working with Alex. He displayed genuine care and professionalism throughout the recruiting process, following up at every step and making sure the position was a good fit for me and aligned with my skills and interests. He was very responsive and happy to help whenever I had any questions or concerns. Thanks to his support, I am now in a role that I love, working with a great team where I can grow and develop. I highly recommend him as a recruiter to anyone looking for data science roles.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing recruiters!

Great experience working with Alex, couldn’t recommend him enough.

After an initial phone call to discuss what I was looking for in my next role and wider career ambitions, Alex was quick to come back with roles that matched the change I was looking for with some of these roles even exceeding my expectations.

Throughout the interview process, Alex was really encouraging by providing guidance as to what the hiring managers were looking for and which areas of my past experience I should draw open. I felt as though Alex was there at every step of the journey as he’d always wish you luck before an interview, check whether you had any concerns and then catch up with you afterwards.

I haven’t had many positive experiences with recruiters so this was a complete change. The whole experience was tailored to my needs and I found Pivotal to be the most genuine as well as supportive recruiters I’ve ever worked with.

Thanks to Alex I’m now in a role I’m thoroughly enjoying but if I was to look for a change in the future, I’d definitely reach out to Pivotal again.

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

Professional, Trustworthy and Friendly!

Pivotal have been a preferred recruiter for myself and IPONWEB for a number of years now. I have worked closely with numerous members of their team and always received the same great service! Their passion, dedication and hard work is one of the many reasons that we choose to work closely with them. Their knowledge of the Ad Tech industry is advanced and just what our business needs.

September 11, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pivotal

Steph was exceptionally helpful throughout my journey in making the next step in my career, she really took time to understand what I wanted from my next role. I was particularly impressed by the amount of help with company/role insight and preparation when it came to interviews.

Steph was also very easy to contact if I had any questions or concerns about a role or interview which is always helpful and overall provided lots of support throughout the process.

I'd thoroughly recommend Steph and the Pivotal team to anyone looking for a new role in digital marketing.

September 8, 2019
Unprompted review
Rated 5 out of 5 stars

Got me a job in 2 weeks!

During my job search I was in touch with 3 or 4 different recruitment agencies and Pivotal were by far the most proactive and effective. I appreciate their support throughout the process and it really felt like they had my best interest in mind.

August 23, 2019
Unprompted review
Rated 5 out of 5 stars

Pivotal

Pivotal really supported me through the job application process, from pre-interview through to getting the role, I would absolutely recommend working with them

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Pivotal are a fantastic recruitment partner

I have been working with Pivotal, for over 4 years to find and hire the best programmatic talent available in London. They understand our business needs and are a great partner. I would recommend working with them.

August 21, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pivotal London, A pleaseure to work with...

I had the pleasure to work with Tom, Tom is a fantastic communicator with a professional attitude. Tom spends time getting to know his clients and candidates personally, and takes a real interest in their business requirements. Tom was able to present me with several great candidates that were suitable for a previous role I was recruiting in ad tech. He also presented me with excellent opportunities during my personal search. To this day tom regularly reaches out to see how things are going and to discuss the current market.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic team of digital marketing recruiters

We have been working with Pivotal for nearly two years and the whole team has been fantastic to work with.

Tom has helped me with a number of specialist digital marketing roles that we've be able to fill with great people. He never spams me with candidates - every one he sends fits the brief and almost all of them we want to take to interview stage. He clearly works very hard for his candidates, but he also works extremely hard for me as an employer. When I'm next looking to hire someone for my team, Tom will always be the first person I call.

Tokay has also helped me extensively with my search for contractors and always goes above and beyond what most contract recruiters will do. She's a great person to work with.

Pivotal are the best recruiters we've worked with across the digital marketing landscape and I couldn't recommend them enough.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

This year I've had the pleasure of…

This year I've had the pleasure of working with Tom in two capacities.Both as a candidate, and secondly as a hiring manager. From the get go of working with Tom as a candidate he was on point with the type of roles I was looking for, and gave the most detailed insights into both company and who I was to be meeting with.

I never felt ill prepared/ informed walking into an interview. As a result he helped me secure a fantastic role. As a hiring manager working with Tom he has been a god send. Completely understanding my requirements and understanding what I was looking for. No bulk sending of off the mark CV´s. In fact with one specific role, I hired the first candidate he sent through, this almost never happens when sourcing talent. A diligent, well informed and highly professional recruiter, who I will continue to use for all my recruitment needs. highly recommended.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

A great bunch of recruiters with great roles!

I found all the people I dealt with at Pivotal to be super thorough and great listeners. As a team they really pay attention to what your experience is, what you are doing and what you want to do next, then get you infront of the right roles!

Beth Rosser especially was great in securing my next role. She knew the company and role inside out and was very supportive through the process.

Pivotal have access to great roles across all disciplines, would highly recommend!

August 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pivotal

Pivotal, and especially Harrison, are by some way the best recruiters I have had the pleasure of working with.
I found them to be genuinely interested in finding opportunities that would be good for myself and for employers, rather than just making a quick buck for themselves.
The result of this has been placements which have given me a great career, and a wonderful time in the process.
Could not recommend them more, thanks for everything.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Justin called up after I saw a role…

Justin called up after I saw a role online and applied. Instantly he managed to get me in front of the company and an offer within a week.

He was extremely detailed in what questions were going to be asked and provided all information I needed to know about the company and the people I would be meeting.

When the offer came through Justin came back after negotiating a higher salary than their top price and an offer that could not be refused.

Ive since recommended anyone I know looking for a new role.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great Experience from start to finish

As a contractor I work with quite a few recruiters and I must say I have seen a lot, the good the bad and the terrible. It was a pleasure working with Pivotal when I was recently looking for my last contract and the best things about were the speed; it happened really quickly but most importantly, the communication! That's all I ask for, good communication to know what's going on so I'm kept in the loop and Pivotal really were great with that.

Thank you,

Deji

August 20, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look