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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use for both themselves and their guests, making photo sharing convenient and efficient for events. Many appreciate the ability to gather numerous photos and videos in one central location, often mentioning the simplicity of setting up the service and the user-friendly interface. People also enjoyed features like the live slideshow and the option for guests to access albums after the event. However, some customers also noted issues with the app or website, describing instances where it was unusable, stuck on loading screens, or crashed during uploads. A few reviewers mentioned difficulties with downloading photos directly to devices or sharing album links, and some experienced problems with videos being greyed out or certain features being unsupported.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's ease of use and... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it easy to use, intuitive, and... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise the app for being easy to use,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express strong dissatisfaction, regretting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ease of use for guests was a welcomed convenience. The ability to have an aggregate of each person's perspective of my event shared in one place made photo sharing extremely easy and convenient. T... See more

Company replied

Rated 5 out of 5 stars

Really easy to use and guests loved it - as did the birthday girl! Worth checking network/signal/wifi in venue as disposable camera option worked much better once people were on wifi. Customer service... See more

Company replied

Rated 5 out of 5 stars

We really enjoyed the slideshow and how quickly new photos arrived onto the live slideshow during the event. We did have a few WiFi issues which made the whole slideshow start again, so we saw the beg... See more

Rated 5 out of 5 stars

The system is pretty good, although the snapchat filters are a big laggy and the slideshow sometimes shows a blank screen but recovers again pretty quickly. The main reason for the 3 star review is... See more

Company replied


Company details

  1. Event Technology Service

Written by the company

PixelParty is the ultimate solution for modern wedding photo sharing. Our innovative wedding QR code technology turns every guest into a photographer, effortlessly collecting candid photos, heartfelt messages, and unfiltered memories in one beautifully organized digital album. With PixelParty, couples can say goodbye to hashtags and missed moments, ensuring every cherished memory is preserved in full quality. Trusted by over 30,000 weddings worldwide, PixelParty simplifies photo sharing with features like unlimited uploads, a disposable camera app, and a real-time wedding slideshow that brings celebrations to life. Whether you’re planning a grand celebration or an intimate gathering, PixelParty makes it easy to capture and relive your big day from every perspective. Join the couples who have transformed their weddings with PixelParty. Your stress-free, mobile-friendly, and secure way to collect and share wedding memories. Let PixelParty help you create memories that last a lifetime.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

#PixelParty fabulous for our wedding

PixelParty is a great website—really easy to use and very intuitive from start to finish. Everything is laid out clearly, so you can find what you need without any hassle, which makes the whole experience smooth and enjoyable.

One suggestion for improvement would be to add more printable options to help promote and enhance the experience / end to end use. Expanding this area could make the platform even more useful and appealing.

Overall, a fantastic experience!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

I'm of an older generation, back when we supplied disposable cameras for our guests to use. This was such a great way to capture the special moments. Everyone has a call phone and uploading the pictures were so easy. Great tool!

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

This was amazing

This was amazing. We added the qr code to multiple things around the wedding. Cards, signs, and menus. It made it very easy to get all of the photos people took of our wedding

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Did Not Work for Most Users

We are very disappointed as the app did not allow most of our guests to upload their photos so they had to share via different apps.

When we queried these difficulties it took a week to reply and their ‘reply’ button on the email was deactivated so I couldn’t get back in touch. I would not recommend.

January 24, 2026
Unprompted review
Pixelparty logo

Reply from Pixelparty

Hi Emma,

You had 17 participants in your album, with multiple photos and videos successfully uploaded to your event.

Our support team replied within the same day, provided your album link, confirmed the uploaded photos and participant count, and asked you to let us know if you were experiencing any issues or needed further support.

We didn’t receive a reply after that. If you’d like us to investigate anything further, please respond to our support email and we’ll be happy to help.

PixelParty uses a robust and reliable upload system, however a stable internet connection is required for uploads to complete successfully, which can be affected by local network conditions outside of our control.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! All our guests loved it too. So easy and has allowed us to have all our photos in one place!

December 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use

Do not use, I haven’t been able to download the pictures. They then ‘accidentally’ took £100 out of our account on 25/11/25 and told us they would pay it back nearly 3 weeks ago, along with our original payment as an apology. The money hasn’t been received and they are no longer responding to emails. I feel t like we have been stolen from. And now need to look at what we can do next to get our money back which they were not authorised to take. Absolutely shocking customer service.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Bestslideshow app we have ever used

We really enjoyed the slideshow and how quickly new photos arrived onto the live slideshow during the event. We did have a few WiFi issues which made the whole slideshow start again, so we saw the beginning slides quite a few times. It would be nice to have the slides shuffle instead of going through the same sequence.

December 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant

Really easy to use, we just printed off some copies of the QR code for our guests to scan or take with them, so many brilliant memories uploaded by everyone, will definitely use again.

November 15, 2025
Unprompted review
Rated 4 out of 5 stars

Fairly intuitive to use

Fairly intuitive to use. Some aspects I’m still unclear on. For instance, sharing the album to the people after the party, especially those who didn’t supply images themselves.

October 25, 2025
Unprompted review
Rated 4 out of 5 stars

Good app and great that we didn’t have…

Good app and great that we didn’t have to download an app. The taking photos mode was a bit more difficult than I expected…. missed a few great moments due to that. Maybe put a how to video to navigate the process to taking the photos would be helpful!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great addition to any party

The system is pretty good, although the snapchat filters are a big laggy and the slideshow sometimes shows a blank screen but recovers again pretty quickly. The main reason for the 3 star review is that having paid £19.98 for a party and being told that it included everything including the slideshow feature, I was then told that the slideshow was in fact unavailable unless I paid another £19.99! If I had known it was going to cost me £40 from the beginning I probably wouldn't have used it. Bit of a con, it's not right to say "What's included?" and then include "Real-Time Album Feed" on the pricing page if that isn't true.

Update: after posting this review PixelParty replied to say that I shouldn’t have been charged twice and gave me a full refund. On that basis I’ve amended the review to 5*, excellent customer service.

November 1, 2025
Unprompted review
Pixelparty logo

Reply from Pixelparty

The LIVE SLIDESHOW is included in all plans. we do not charge any extra for this.

If you have been charged please reach out to our customer support who would be happy to refund this.

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Rated 5 out of 5 stars

Brilliant!!,

Brilliant!!,
No need to download an app which was great. Getting QR codes was easy, everything was simple - such a added bonus for our wedding day

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

We used this site for our wedding

We used this site for our wedding. In love with the fact there was no app required! I don’t think we would have gotten as many pictures if there was one. Also loved that it was so user friendly, easy to navigate, and easy to upload or take pictures.

October 5, 2025
Unprompted review

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