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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and suitability for petite individuals, often highlighting the perfect fit and design. Many people appreciate the efficient delivery service, noting that items arrive quickly and as expected. However, some customers have expressed dissatisfaction with the sizing, finding it inconsistent or smaller than anticipated, which occasionally leads to the need for returns. While many find the return process easy, a few people have reported difficulties or issues with the reimbursement process.

What people talk about most

Product

Clients share positive opinions on product quality and fit, especially for petite sizing. Many reviewers... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, with some... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast and efficient... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return process... See more

Based on these reviews

Rated 4 out of 5 stars

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... See more

Rated 4 out of 5 stars

Customer service excellent sorted issue out with delivery above and beyond. Shame there's not more shorter than 27" trousers and jeans. Sent return see how that goes???

Rated 4 out of 5 stars

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... See more

Rated 4 out of 5 stars

Perfect length kick flare leggings for 5ft person. I bought a teddy fleece 2 size bigger it was lined and it was generous but not too over sized. First time ordering for here would purchase again.... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered a size 12

I ordered a size 12. The dress was labelled a size 12
It fits my size 6 daughter.

November 24, 2025
PixieGirl logo

Reply from PixieGirl

We are sorry the dress you ordered was incorrectly sized. We will investigate so that we can prevent this issue from occurring again.

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Rated 1 out of 5 stars

Clothes were ok but was charged for…

Clothes were ok but was charged for returns BEWARE because I was unaware that they charged for a return

November 29, 2025
PixieGirl logo

Reply from PixieGirl

We appreciate your feedback. We're sorry you were unaware of the return shipping costs. We'll review how we communicate our return policy to avoid confusion.

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Rated 1 out of 5 stars

Far too small

Far too small ! I wish to return but can’t find in your details how I do this . Can u please send me a return label

November 24, 2025
PixieGirl logo

Reply from PixieGirl

We're sorry the item was too small. We'll gladly help with a return. Please contact our support team, and we will provide return instructions.

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Rated 5 out of 5 stars

Cosy dressing gown

Order came very quickly, lovely warm dressing gown,I always have problems getting a full length one but this is a perfect length for someone 5ft,I also got biggest size so I could wrap around,I hate dressing gowns that gap open when you sit down ,I would definitely recommend.

November 29, 2025
Rated 5 out of 5 stars

Contrast Stitch Petite Dress

I went to PixieGirl looking for a specific item, and of course they had it. Straightforward website easy to navigate. Dress was perfect 'petite' sizing which is what I need. Good price and exactly what i expected for the money. Dress looks lovely on.

November 28, 2025

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