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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and suitability for petite individuals, often highlighting the perfect fit and design. Many people appreciate the efficient delivery service, noting that items arrive quickly and as expected. However, some customers have expressed dissatisfaction with the sizing, finding it inconsistent or smaller than anticipated, which occasionally leads to the need for returns. While many find the return process easy, a few people have reported difficulties or issues with the reimbursement process.

What people talk about most

Product

Clients share positive opinions on product quality and fit, especially for petite sizing. Many reviewers... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, with some... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast and efficient... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return process... See more

Based on these reviews

Rated 4 out of 5 stars

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... See more

Rated 4 out of 5 stars

Customer service excellent sorted issue out with delivery above and beyond. Shame there's not more shorter than 27" trousers and jeans. Sent return see how that goes???

Rated 4 out of 5 stars

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... See more

Rated 4 out of 5 stars

Perfect length kick flare leggings for 5ft person. I bought a teddy fleece 2 size bigger it was lined and it was generous but not too over sized. First time ordering for here would purchase again.... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

hit and miss

although it’s petite it’s still too long for me. i paid £20 for a pair of black flared leggings but the quality doesn’t reflect the price, the material is thin and rips easily and £20 is expensive for one pair especially with that quality. however, i ordered a purple crop top and flares on the sale for £1 each and they are really good quality despite the low price, just yet again a bit too long on me.

November 18, 2025
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Reply from PixieGirl

We appreciate your feedback. We're sorry the black leggings' quality didn't meet your expectations for the price, and that the fit wasn't ideal. We're glad you liked the sale items, despite the length issue. We'll review your comments to improve our products.

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Rated 4 out of 5 stars

A lovely pair of trousers

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details of your Purchase which is good.

November 24, 2025
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Rated 4 out of 5 stars

This is my first time ordering from…

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance with pixie girl. The site was very to navigate, it was helpful to know the height of the models, my items arrived quickly, the items I liked were good quality and have maintained well after being washed.
I returned a few items, which was easy to do. I have seen a few comments stating how hard it was to make a return. I did not have any problems with this, possibly because I created an account.

November 23, 2025
Rated 2 out of 5 stars

The jumpsuit I ordered is lovely

The jumpsuit I ordered is lovely, but I was under the impression Pixie Girl catered for petite women, whereas this jumpsuit is NOT for petite women. When looking at the item in more detail, it's modelled on someone 5 foot 7. Your company is supposed to be targeting women around 5 foot 3. I want to keep the item, but unfortunately I now have to get it altered

November 17, 2025
PixieGirl logo

Reply from PixieGirl

We appreciate your feedback. We're sorry the jumpsuit's length wasn't suitable, despite it being lovely. We'll review our product descriptions and modeling choices to better represent petite sizing. Thank you for bringing this to our attention.

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Rated 5 out of 5 stars

Perfect sizing for someone 5ft 4

Perfect sizing for someone 5ft 4… I’m sick of buying clothes and having to take them up before I can wear them. I’ve recently bought pjs.. the nurses in hospital all wanted to know where they were from, new cardigan, new floaty dress and a beautiful blue dress ready for my holiday to Greece,

November 22, 2025
Rated 5 out of 5 stars

I am just 5 foot and bought 2 pairs of…

I am just 5 foot and bought 2 pairs of trousers ans a bomber jacket
I love them ,the trousers need to be worn with heeled boots but nevertheless look lovely. Will definitely be reo ordering in xmas sale!

November 15, 2025

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