Pizza GoGo Reviews 

370
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the food tastes amazing, featuring a piping hot temperature and generous, well-prepared toppings. Many people also warmly appreciate the polite delivery drivers and welcoming store managers who consistently provide great customer service during personal visits. Some people were dissatisfied with slow delivery times, noting that orders frequently arrived cold and delayed. Others frequently mentioned receiving incorrect items, dealing with rude staff members, or getting poorly cooked dough bases that fell apart. Customers expressed deep frustration regarding these issues, stating that the food quality and overall service standards dropped significantly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While some reviewers praise... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences reported. While some reviewers praise... See more

Order

Users describe widespread dissatisfaction and frustration with their order experiences. Many consumers report... See more

Staff

Clients share ambiguous opinions on staff, with some customers reporting very rude service, poor... See more

Service

People report ambiguous experiences with service, as opinions are sharply divided among customers. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Pizza delivered on time, delivery driver seemed fine. The pizza for me was good, warm, but NOT piping hot. Toppings are stingy I must admit and don't think Pizza Go Go will do anything about it..... See more

Rated 3 out of 5 stars

Used to be good but now their "deep pan" is so thin that it falls apart. And they've added a minimum charge to delivery that's conveniently just above the price of a pizza and side so you have to add... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.8

Average

TrustScore 3 out of 5

370 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(370)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

After many years of using Pizza GoGo I…

After many years of using Pizza GoGo I have decided no more. this is the Pizza gogo, Hove branch. Around 3 months ago, the pizza's turned from being deep fresh base with lots of cheese and toppings to becoming a sorry excuse for a Pizza. Thought I would give them another go, thinking well anyone can have a bad day. big mistake, another sad excuse for pizza arrived. Today I thought I would give them one last chance. 2 ordered Pizza's arrived, no way was this deep pan, sorry excuse for a pizza, dry thin, not fresh dough, stingy toppings, and virtually no cheese, and the second pizza had a topping missing. Fed up I rang them, they begrudgingly said they would send another two. they arrived the same as the last. I looked at the pizza's and told the delivery guy, tell your boss, I am done with your shop. If they think by making the bases thinner, you wouldn't realise the lack of topping, they are wrong. After having used them both in London, and Hove, for years, I won't ever use them again. I have had better pizza from a budget supermarket. customer lost.

March 13, 2023
Unprompted review
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Rated 1 out of 5 stars

Bad customer service we ordered a pizza…

Bad customer service we ordered a pizza couple of months ago the computer made a mistake I change the order I was asking what can we do as I got a global delay, and the manager kicked off me and the sound of an amateur and did not speak English This is more and twice we had a problem with this company. Now I think trading standards should get involved because of the behaviour of this company and food and hygiene expectant needs to be involved. I think this company needs to be investigated on. I really truly do I feel like I’ve been discriminated and I feel like I’ve been put down. I don’t feel chuffed with this company even if I get support or not This company failed to work with his customers do to the managers behaviour the attitude on them at some disgusting. I hope the food credit will make a story. I’m personally making a story and put a stop to it and I do not care what people say. I am listening to stop with the attitude from the takeaway companies like this, it’s now a problem

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Pizza gogo milton keynes

I had an absolutely amazing experience at pizzagogo in greenleys, Milton Keynes. They have very polite and happy staff. I got the bbq-original thin crust and the hawaiian deep pan,,which were made to perfection. Their bbq wings are also amazing. I loved everything about the place.
I 100% recommend.

February 19, 2023
Unprompted review
Rated 1 out of 5 stars

Placed order through their app at 10…

Placed order through their app at 10 pm, called at 11 to check but no one picked up. Then got a bit paranoid and started calling every 5 minutes, still no one picked up the phone. In total called 25 times, waited two hours and no pizza. The next day wife called them and the guy had the audacity to misbehave with her and asked her to speak in Hindi as he did not speak English. Never again never again will we ever even think about ordering through them.

February 7, 2023
Unprompted review
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Rated 1 out of 5 stars

I bought a pizza last night and I had…

I bought a pizza last night and I had to wait for 1 hour and I don’t live far from the restaurant. Also the pizza came cold, raw and with not the toppings I ask for.
To receive insult from the restaurant and the bike rider for complaining I will never order from pizza GoGo ever again. And store I order it from was Lewisham.

January 29, 2023
Unprompted review
Rated 3 out of 5 stars

Food is regularly arrives cold and extremely greasy

Food is extremely greasy, go collect the food yourself by car and its almost cold and we live 2 minutes down the same street. If you get it delivered they spank you for a premium delivery charge which is almost 100% guaranteed to arrive absolutely stone cold?
It's obviously been whacked down the conveyer belt oven at a higher speed and higher temperature which burns the top of the pizza but does not have time to cook the pizza to piping hot as it should be served?

January 26, 2023
Unprompted review
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Rated 2 out of 5 stars

PizzaGoGoNorthampton

PizzaGoGoNorthampton. We Ordered for a cheeky Thursday night takeaway. Pizzas tbh were tasty and hot. As part of the deal we ordered desserts. They phoned to say they didn’t have the brownies so I changed (reluctantly) to the cookies and churros. BIG MISTAKE either burnt or cooked in burnt oil. I phoned and complained offered to sent photos etc but was told they would put money back on our payment card. This was Thursday 12/1/23. Still waiting for refund even though I have phoned and chased. We will not order from here again.

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Only place open in Newmarket for…

Only place open in Newmarket for delivery at 1130pm. Ordered thin crust double pepperoni & cheese, and closest I could find to meat feast. We both grew up in 1980s and remember Tesco value pizza. Would rather eat that than this. Thin doesn't cover it, even with topping on was about thickness of a 50p coin. Partners had meatballs on that were smaller than a Subuteo football and still tasted undercooked despite being burnt and overcooked. Pretty sure the box probably tastes better.

January 15, 2023
Unprompted review
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Rated 1 out of 5 stars

Worst pizza shop I’ve ever eaten from

Every time I order from this shop in queen way it’s always the same problem the pizza is undercooked and doughie , again wasted my money , they should no that I have complain before about this but still sent out 2undercooked pizza and mushrooms and peppers undercooked and I am not letting my kids eat that I wound not trust it . So disappointed yet again with the queen way shop , I only ordered from this one again has the western road one was busy and I never have a problem no more with them has they excactly how to do the pizza of my family taste . But this shop just don’t care seems like and expects us to eat undercooked food .the only way I can explain how this pizza was cooked was it looked more like cookie dough this shop needs who ever cooks the pizza to retake his training on out to cook . Did you no you can get very I’ll on undercook dough , bread has that out we got I’ll in the frist place with queen way shop the very first time we ordered there , has our pizzas was same undercooked and taste of wet dough 🤮I wouldn’t of rated this any stars but unfortunately I had to ,too wrote my review.

November 19, 2022
Unprompted review
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Rated 1 out of 5 stars

Very rude staff esp. One particular guy

I was almost about to do away with the taste and all but for the experience with the service . I almost had a scuffle with of of the vendors at the northend road branch all because they gave me a single order instead of the 2 I ordered . One particular guy was super rude and talked down on me for no reason . I would never order from them again . You just lost a customer . Check the personal you put in there to sell because they will be your bane in the end.

November 11, 2022
Unprompted review

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