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PKMBuy Reviews 6,235

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TrustScore 5 out of 5

5.0

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 3,521 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often receiving assistance immediately. However, some customers also noted issues with items not being resupplied as promised after being used, leading to dissatisfaction with the service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, frequently highlighting their helpfulness, kindness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as awesome, great, and... See more

User experience

Customers consistently note positive experiences with the user experience, describing the entire buying... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m leaving five stars because they came through on the purchase. I spoke with an Ada and Ella in the support chat and they both respectively answered my concerns. Ella answered my questions before bu... See more

Rated 5 out of 5 stars

Lena was amazing. Super quick and supportive. I highly recommend not only PKMBuy, but Lena in particular. Thank you sooo much Lena 😊

Rated 5 out of 5 stars

My experience with Ella was amazing. Quick response and helpful. Haven’t been disappointed and ordered with this service a lot. 10/10 customer service

Rated 5 out of 5 stars

Excellent experience. After you pay, you have 10 minutes to do the trade. I missed the 10 minute window and someone helped me via the chatbot. It was very easy, and was surprisingly an actual employee... See more

Company details

  1. Gaming service Provider
  2. Internet Marketing Service

Written by the company

Dedicated to Pokemon Trading, we provide pokemon, held items, and custom pokemon and serve every customer with fast and safe shopping experiences.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

PKMbuy

website's really helpfull, also i was asked to mention Wonka.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic Service Always

I have been using these guys for a few years now. When there have been issues they have been sorted out quickly effectively and in my favour. Highly highly recommend. Ella was great today.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you Ada

It’s my first time doing anything like this and Ada was extremely helpful and respectful. Everything was handled smoothly and professionally

April 6, 2026
Unprompted review

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