This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you throug... See more
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I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world. What I like most... See more
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The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt a... See more
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In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more
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Company details
Written by the company
PlacidWay is widely praised for its excellent customer service and efficient coordination. Reviewers consistently highlight the professionalism and helpfulness of the staff, who make the process of accessing global healthcare seamless and stress-free. Many customers appreciate the ease of communication and the promptness in addressing their needs. With savings of up to 70% on treatments abroad, PlacidWay provides affordable access to world-class care. While some feedback mentions pricing fluctuations, the overall experience is overwhelmingly positive, with patients feeling supported and empowered throughout their healthcare journey.
Contact info
9800 Mount Pyramid Ct #400, 80112, Englewood, CO, United States
- 888-296-6664
- info@placidway.com
- placidway.com
4.7
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a good consultation with the…
Had a good consultation with the doctor. Everything was explained clearly, including the available options, which made it easy to understand and make informed decisions.
February 12, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Kanpur Wale,
Thank you so much for sharing your feedback! We are glad to hear that your consultation went well and that the doctor provided the clarity you needed.
At PlacidWay Medical Tourism, we believe that having all the available options explained simply is the best way to make confident, informed decisions about your health. Making your medical journey easy to understand is always our goal.
If you have any more questions or need further support as you move forward, please feel free to reach out to us at any time.
Regards,
PlacidWay Medical Tourism
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Excellent experience, thanks to Yasemin.
I want to sincerely congratulate this application, which is extremely well-made, intuitive and very useful. It is clear that it was carefully thought out for users and that it emphasizes quality and efficiency.
A huge plus is the person assigned to help me, Yasemin, who showed professionalism, promptness and exemplary kindness. You rarely come across such well-prepared, involved and truly solution-oriented support.
Overall, an excellent experience, deserving of all praise and recommendations. 👏
February 9, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Valuta Valuta,
Thank you so much for your wonderful feedback! We are happy to hear that you found our platform intuitive and useful for your needs. It is our goal at PlacidWay Medical Tourism to provide a seamless and high-quality experience for every user.
We will be sure to share your kind words with Yasemin. We take great pride in our team’s professionalism and promptness, and it is rewarding to know that her solution-oriented support made such a positive impact on your journey.
We truly appreciate your recommendations and are here for you whenever you need further assistance.
Regards,
PlacidWay Medical Tourism
It was a great experience
It was a great experience and everyone was extremely friendly. Everyone made sure I was seen quickly and efficiently.
February 9, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi AJ,
Thank you for sharing your experience! We are so glad to hear that you had a great time and that our team’s friendliness made a positive impression on you.
At PlacidWay Medical Tourism, we know how important it is to feel supported and cared for, which is why we prioritize getting you the medical attention you need quickly and efficiently. Providing a smooth, professional journey is what we strive for every day.
If you ever need further assistance or have more questions in the future, please feel free to reach out to us.
Regards,
PlacidWay Medical Tourism
The customer care and advise
The customer care and advise
The quick response to questions..
Very informative...
January 27, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Marriam Jasat,
Thank you so much for your kind words! We are glad to hear that you found our customer care and advice so helpful.
At PlacidWay Medical Tourism, providing quick responses and informative support is our top priority. We know how important it is to have clear answers when making decisions about your health, and we are happy we could be there for you.
If you have any more questions or need further assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
I am really satisfied with the service
I am really satisfied with the service. Achmad is amazing! He went above and beyond.
February 2, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Jeta,
Thank you so much for your kind words! We are so happy to hear that you are satisfied with the service you received.
It is wonderful to know that Achmad was able to help you and go above and beyond to meet your needs. At PlacidWay Medical Tourism, we take great pride in our team’s dedication to providing exceptional support and making sure every patient feels cared for.
If you have any further questions or need assistance in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
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I highly appreciate the big efforts the…
I highly appreciate the big efforts the medical customer service is doing and many thanks to the outstanding help done by Yasmine. I would never hesitate to rocommend the center because they are really patient with the clients and ready for any inquiries.
February 4, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Maithem Abass,
Thank you so much for your kind words! We are glad to hear that you had such a positive experience with our medical customer service team.
It is wonderful to know that Yasmine provided such outstanding help. We take great pride in being patient and ready to answer any inquiries, as we want every person who connects with PlacidWay Medical Tourism to feel fully supported. Your recommendation means a lot to us, as we strive to make high-quality medical care accessible and stress-free.
If you ever need further assistance or have more questions in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
Professionals
February 2, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Razvan Dan Papoe,
Thank you for your feedback! We are glad to hear that you found our team to be professional.
At PlacidWay Medical Tourism, we pride ourselves on maintaining high standards of professionalism and expertise to ensure you receive the best possible guidance for your medical needs. Connecting you with quality care is at the heart of what we do.
If you have any further questions or need assistance in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
Very please very professional and…
Very please very professional and precise competitive offers and good service
January 30, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi David Thorne,
Thank you for sharing your experience! We are so glad to hear that you are pleased with our service and found our team to be professional and precise.
At PlacidWay Medical Tourism, we work hard to provide competitive offers and clear information so that you can find the best value for your medical care. Ensuring a high standard of service for every patient is our top priority.
If you have any further questions or need assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
Without PlacidWays I couldn't have…
Without PlacidWays I couldn't have found the adequate stem cell treatment. I was trying to find some possibilities in Turkey (because this option was financially acceptable for me) but unsuccessfully. Either nobody replied, either after having sent all my documentation to Liv Hospital, there was no answer. Then PlacidWays offered the option in Bratislava, which is near Croatia. Very kind and professional PlacidWay agent Vidya coordinated everything and helped me a lot, always with promt replies and solutions. The team from Cell Center Bratislava is extaordinary professional and kind.
January 16, 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Gordana,
Thank you so much for sharing your story! We are incredibly happy that we could help you find the right stem cell treatment after your initial difficulties.
It is wonderful to hear that Vidya was able to step in with the prompt replies and professional coordination you needed to find a great option in Bratislava. At PlacidWay Medical Tourism, we take pride in connecting our patients with extraordinary teams like the one at Cell Center Bratislava, especially when local or previous options haven't worked out. We always strive to find the best fit for our patients' medical and financial needs.
We wish you all the best with your recovery, and if you ever need further assistance or have more questions, we are always here for you!
Regards,
PlacidWay Medical Tourism
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A Life-Changing Experience with PlacidWay – Highly Recommended!
Hi, I’m Shams, and I recently had the chance to undergo stem cell therapy for diabetes in Mexico, with the help of PlacidWay. I can honestly say it was an amazing experience from start to finish.
From the very first moment I reached out to PlacidWay, the team was incredibly supportive. Vidya, in particular, was a lifesaver. She guided me through every step of the process, answering all my questions and addressing my concerns. At first, I was nervous about seeking treatment abroad, but Vidya’s expertise and her dedication to making sure I felt comfortable really made a huge difference.
The treatment itself went incredibly smoothly. The medical team in Mexico was top-notch—professional, knowledgeable, and made me feel safe throughout the whole process. From the initial consultations to the follow-up care, everything was well-organized and stress-free, thanks to PlacidWay's support.
Thanks to Vidya and the entire PlacidWay team, this wasn’t just a medical procedure—it was a life-changing journey for me. I’m so grateful for the chance to improve my health, and I wholeheartedly recommend PlacidWay to anyone considering medical tourism, especially stem cell therapy. Their genuine care, professionalism, and support made all the difference.
Thank you, PlacidWay!
June 24, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Shams ur Rehman,
Thank you so much for sharing your story! We are truly moved to hear that your journey for stem cell therapy in Mexico was such a life-changing experience for you.
It is wonderful to know that Vidya was there to support you every step of the way. We understand that seeking treatment abroad can feel overwhelming, and we take great pride in our team’s ability to provide the expertise and comfort needed to make the process stress-free. At PlacidWay Medical Tourism, our mission is to connect you with top-notch medical professionals and ensure that every detail—from the initial consultation to the follow-up care is handled with the highest level of professionalism.
We are so grateful for your kind recommendation and are happy we could be a part of your health journey. If you ever need further assistance or have more questions in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
Very helpful and you can trust them…
Very helpful and you can trust them doing what needs to be done
June 20, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Evelyn Valles,
Thank you so much for your kind words! We are glad to hear that you found our team helpful and that you feel you can trust us to get things done.
At PlacidWay Medical Tourism, building trust with our patients is a top priority. We know how important it is to have a reliable partner when navigating medical care, and we are committed to being there for you every step of the way.
If you have any further questions or need more assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
Positive Experience with PlacidWay…
Positive Experience with PlacidWay Medical Tourism
The PlacidWay team was professional, attentive, and easy to work with throughout the entire process. Their support made a real difference, and I’d definitely recommend their services to anyone considering medical treatment abroad.
May 20, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Hina Munawar,
Thank you for your wonderful feedback. We are so happy to hear that you had a positive experience with the PlacidWay team.
It's truly rewarding to know that our professional and attentive support made a real difference in your medical journey. We strive to make the entire process as seamless as possible for everyone we assist. Your recommendation means a great deal to us.
If you ever need assistance with medical treatment abroad in the future, please know that we are here to help.
Regards,
PlacidWay Medical Tourism
Ricardo has been a real help!
I've been helped by Ricardo Valdez this past week in getting set up for hip replacement surgery. Everything is so prompt and organized and I feel safe and secure that things are being handled for me rather than my having to shift around and arrange things on my own.
May 8, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Tracy O'Connell,
Thank you so much for sharing your wonderful feedback! We're incredibly pleased to hear about your positive experience with PlacidWay Medical Tourism, and especially with the support you received from Ricardo Valdez.
It's fantastic to know that Ricardo has been a real help in getting you set up for your hip replacement surgery. We understand that organizing medical procedures can be daunting, so we're delighted that you found the process prompt and organized, and that you feel safe and secure knowing things are being handled for you. At PlacidWay, we strive to make your medical journey as seamless and supportive as possible, and Ricardo's dedication is a great example of our team's commitment.
We’re so glad we could assist you in this important step. If you need any further assistance as you move forward or have any questions at all, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
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Great experience
Josh, Eve, and Dr. North were all very welcoming and professional. The stem cell injections were painless and took a lot less time than I anticipated. It has been two weeks since the injections and I am beginning to feel the results. Very happy with the experience.
April 11, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Russell Bray,
Thank you so much for sharing your great experience! We're absolutely delighted to hear about your positive journey and the results you're beginning to feel from your stem cell injections.
It's wonderful to know that Josh, Eve, and Dr. North were all very welcoming and professional. We understand how important a supportive and skilled medical team is, and we are so pleased they made your experience a good one. We're also glad to hear that the procedure itself was painless and quicker than you anticipated – that's fantastic news!
Knowing that you are already beginning to feel the results just two weeks after the injections is truly encouraging. At PlacidWay Medical Tourism, our aim is to connect patients like you with high-quality medical care that leads to positive outcomes, and your feedback tells us we are on the right track.
We are so happy that you are pleased with your experience. If you need any further assistance or have any questions as you continue to see results, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
What a great experience yeswith…
What a great experience with Barbara,very consistence,polite and patient.
Thanks for all the calls and responses at a appropriate time.🙏🙏🙏
April 15, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Theresa Odunayo Olaniyi,
Thank you so much for taking the time to share your wonderful feedback! We are so pleased to hear about your great experience with PlacidWay Medical Tourism.
It's especially rewarding to know that Barbara provided you with such consistent, polite, and patient support. We understand how important timely communication is, and we're delighted that Barbara’s calls and responses were helpful and came at appropriate times for you. Our team, including dedicated individuals like Barbara, strives to ensure every person we assist feels well-cared for and supported throughout their journey.
We truly appreciate your kind words. If you require any further assistance or have more questions in the future, please know that we at PlacidWay Medical Tourism are always here to help!
Regards,
PlacidWay Medical Tourism
Reply from PlacidWay Medical Tourism
Hi Lovely Greicillia,
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback.
We are delighted to hear that you found our service to be good and very helpful. At PlacidWay Medical Tourism, our goal is always to assist you effectively on your medical tourism journey, and it's wonderful to know we achieved that for you.
If you have any further questions or need assistance in the future, please remember we’re always here for you!
Regards,
PlacidWay Medical Tourism
Bicep Surgery in Tijuana
I had surgery with Dr. Perretta in Tijuana, Mexico a couple of weeks ago, best decision ever. I needed an urgent surgery and the doctor accommodated me in his busy schedule. I would like to give a special shout out to Ricardo my PlacidWay coordinator who was very efficient and helped me to find the best doctor and schedule my surgery within 48 hours. Thank you!!
February 15, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Juan, for sharing your experience! We’re so happy to hear that your bicep surgery in Tijuana with Dr. Perretta went smoothly and turned out to be the right decision for you. It’s wonderful that Ricardo, your PlacidWay Medical Tourism coordinator, was able to assist you quickly and efficiently—getting everything arranged within 48 hours is no small feat! We’re proud to be part of your journey and are always here if you need anything in the future.
Regards,
PlacidWay Medical Tourism
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Great experience
I was fascinated by politeness, helpfullness and kindnes of PlacidWay associate that contacted me (25.3.). I got every answer I was looking for, he was very nice in our conversation, provided me with a lot of important data.
And two days later (27.3.) he contacted me again with aditional information and to ask if everything was OK.
March 27, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Tatjana, for your thoughtful review! We’re so pleased to hear that your experience with PlacidWay Medical Tourism was such a positive one. It’s great to know that our associate made you feel supported, answered all your questions, and followed up with helpful information. That kind of care is exactly what we aim to provide to everyone we assist. If there’s anything else you need moving forward, we’re just a message away!
Regards,
PlacidWay Medical Tourism
ThePromt and Cordial Assistance
The prompt and cordial response from Miss Vidya and nice and timely meeting with doctor made us confident and Happy. We wish to have similar support always.
March 19, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Shahin, for your wonderful feedback! We’re so glad to hear that Miss Vidya’s prompt and cordial assistance, along with your timely meeting with the doctor, helped make your experience smooth and reassuring. Providing confidence and support to our patients is always our goal, and we truly appreciate your kind words. If you ever need assistance in the future, we’ll be more than happy to help!
Regards,
PlacidWay Medical Tourism
excellent especially the help from…
excellent especially the help from Vidya. She is kind and compassionate
March 7, 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Miranda, for your kind words! We’re delighted to hear that Vidya was able to assist you with such kindness and compassion. Providing support and guidance throughout your medical journey is always our priority, and it’s wonderful to know she made a positive impact. If you ever need any further assistance, we’re always here to help.
Regards,
PlacidWay Medical Tourism
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