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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive and user-friendly interface, making social media management efficient and enjoyable. Many highlight how the service streamlines their workflow, allowing them to plan, schedule, and collaborate on content with ease across various platforms. People appreciate features like visual feed previews, real-time collaboration, and simplified approval processes, which save time and enhance team alignment. However, some customers also noted occasional issues with specific platform integrations, such as Pinterest, and limitations regarding certain features like adding music to posts or tagging collaborators. A few users experienced bugs with the UI design and functionality, particularly with buttons not responding, and expressed a desire for more flexibility in changing post types after creation.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive... See more

Social media

Consumers find social media management tools to be highly effective and positive. Many reviewers praise the... See more

Website

Reviewers highlight positive aspects of the website, praising its intuitive and clean user interface.... See more

Application

People report positive experiences with the app. Many customers appreciate how the app allows them to plan,... See more

Based on these reviews

Rated 4 out of 5 stars

For the most part, I’m satisfied. The user interface is easy and clear. All the basic functionalities are there. I would maybe like to see a bit more detailed analytics.

Company replied

Rated 4 out of 5 stars

still needs work on migration of pro IG account but overall seems to work as designed

Company replied

Rated 4 out of 5 stars

very easy, has all of the important things in one platform with zero glitch issues

Company replied

Rated 5 out of 5 stars

Planable makes it easy to schedule content for many different platforms and have multiple clients/ sets all on one platform. I love their suggestion & feedback workflows, easily just sharing a link fo... See more

Company replied


Company details

  1. Software Company

Written by the company

Planable is the social media management tool where teams actually collaborate, not just pass feedback around. It helps with centralizing posts in a shared calendar, keeping everything visible and organized from start to publish. You can see draft posts exactly as they’ll appear live and use multi view options to review content from different perspectives. Feedback stays in context, using comments and shareable views to keep everyone aligned without confusion. Planable is a client friendly workspace that supports all types of content — from social media to newsletters, briefs, and more, with structured approvals and clear visibility across teams.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Doesn't work well

Platform will go down and they can't/won't notify you about it - My clients missed out on scheduled work, and they're blaming the social media platforms for having issues. All is working fine on other platforms, would avoid.

April 3, 2024
Unprompted review
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Rated 4 out of 5 stars

Great looking website but sad that you cant post after you hit 50 total posts

I'm taking out a star from this because of the lack of clear information given before you start using their website, regarding the limit of posts you can schedule in advance. Overall, it's a bit of a shame because the website looks amazing, but calling it a free plan where you literally cant post after you reach the count of 50 total it's a bit of a lie honestly. Another website who tries to trick you into showcasing a lot of quality for free, when it's actually not free at all. I know it's hard to build a business, but a good portion of your cutomers might not remain after a while. Personal opinion would be that if they limited the posts to lets say 5 at any given time, it could become an advantage for both sides (business & n0n-subscribers), similar to what Buffer does.

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

it's already very complete !!

Honestly, I tested the best known tools: Agorapulse, Buffer, Hootsuite, Later.com. All do not have complete features. Planable.ioo brings together all the features to animate your social networks. They miss a few things including Pinterest (when adding it?) But it's already very complete !!

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Their customer support delighted me

Their customer support delighted me! Very helpful and customer-focused. This is the most important aspect of every company, to focus on customer experience, and in Planable it seems that they know what customer experience means!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

Their product is great

Their product is great if you work remotely and/or manage medium to high profile clients. The Planable team is very acquainted with the "give first" culture and it's something I really appreciate. Five stars.

October 25, 2019
Unprompted review
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Rated 5 out of 5 stars

Life saver!!!

Life saver! This service has helped my team get out of public relations catastrophes! We now have all campaigns under control and we are increasing revenue according to our goals. Thanks so much Planable.

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

If you sell community management services you need this

Planable is just what an agency that sells community management need. Clients always want to see and approve social media posts before posting them. Before planable we used to make a weekly Power Point for each client and send it to them. Then they would make their comments and observations via email and we would sometimes don't even know what post were they talking about. Creating the powerpoint was also an incredible waste of time. Internally we would use Trello to supervise and comment on the materiales which was ok but Planable has made that easier as well.

Planable has streamlined our workflow allowing us to spend more time doing creative work and less time doing administrational tasks like creating documents for the clients. It visual interface has also helped our clients understand better how their posts will look like on facebook.

June 5, 2019
Unprompted review
Show reviews in all languages. (70 reviews)

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