Plan B Logistics Reviews 151

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our experience with Don was seamless from start to finish. He made our move to London such an efficient and smooth process. He was so helpful loading and unloading everything into the van and even hel... See more

Rated 5 out of 5 stars

Don always available and always willing with loads big and small. Thankfully he is himself large and able to handle pretty much anything! Reliable and highly recommended.

Rated 5 out of 5 stars

Plan B Logistics provided great service and really helped us out at short notice. Updated us throughout the collection to delivery.

Rated 5 out of 5 stars

Don was an absolute legend. A proud veteran of the British forces, he was more like family than just a driver. He didn’t just get us from point A to B, he gave us a mini tour of London along the w... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Company
  5. Transportation Service

Written by the company

🚚 Plan B Logistics: Professional Courier & Delivery Services Founded: July 2020 Based: Totteridge Parade, High Wycombe (on the outskirts, near Marlow & Beaconsfield), Buckinghamshire, UK 🌍 Service Coverage UK-wide deliveries including remote locations from Scotland to Plymouth, as well as Europe and worldwide destinations . Operating along major travel corridors covering towns like High Wycpmbe, Beaconsfield, Slough, Maidenhead, Reading, Princes Risborough, Thame, Chinnor, Aylesbury, Oxford, Wendover, Tring, Aston Clinton, etc. 📦 Core Services Same Day Delivery: Collection (often within 60 minutes) and delivery by close of business on the same day – tracked in real time Express Same Day: Ideal for ultra time-sensitive shipments, with estimated delivery times at booking Next Day Delivery: Collection scheduled and delivered within one working day across the UK European & Worldwide: Door-to-door courier services including customs handling and documentation for cross-border shipments Important Document Delivery: Tailored solutions for legal/financial documents, including wait-and-return, signatory services, and court submissions 🚐 Reliability & Transparency Collection-to-delivery vehicle tracking and fully insured vans, offering peace of mind for every parcel ULEZ-compliant modern van fleet 🏆 Trust & Reputation Voted “Most Trusted Courier & Delivery Company – Buckinghamshire” in February 2022, just 18 months after launch Trustpilot rating: 4.9 ★ from 125+ reviews – praised for punctuality, communication, and smooth service. Common mentions: driver "Don", live tracking, POD delivery confirmation 👤 About the Founder Owner began working post-Hoover Candy and Sky (as a TV installation engineer), founded Plan B Logistics in July 2020 due to “unprecedented times,” and quickly grew it into a trusted courier service ✅ Key Strengths at a Glance Speed & flexibility - Same day, express, next day, European & worldwide options Transparent tracking - Live vehicle tracking and POD confirmation throughout delivery Complete coverage - Service across the UK and Europe with export support Professional handling - Specialized services for premium documents and legal deliveries Reputation & trust - Award-winning, stellar customer reviews, and consistent client praise Next Steps & Suggestions Contact: Quote requests or bookings via telephone (01628 302 902) or email (quote@planblogistics.uk) Website: Provides detailed service pages and a blog with updates and insights


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Exceptional Service!

Exceptional Service!

Don was wonderful. Understanding, helpful, and kind, he really helped me with this difficult move (and was very understanding when I accidentally locked my phone into my flat!).

March 24, 2026
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Rated 5 out of 5 stars

Our experience with Don was seamless…

Our experience with Don was seamless from start to finish. He made our move to London such an efficient and smooth process. He was so helpful loading and unloading everything into the van and even helped do some small DIY bits in the new flat. We genuinely couldn’t have done the move without him.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Reasonable price with reliable service. Plenty of communication so that we knew exact timings for the collection and delivery. We would recommend Plan B Logistics.

February 27, 2026
Rated 5 out of 5 stars

Excellent Service

Very prompt collection and delivery, kept us up to date with delays and ETA's and sent all PODs over with pictures of the goods at the delivery point

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Always Impressed by PlanB

I never cease to be impressed with the lengths that Don will go to in order to provide excellent customer service. When you've got such a helpful & reliable courier as Plan B, why go anywhere else?

November 21, 2025
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Rated 5 out of 5 stars

I would fully recommend

Don was very helpful, professional and informative. He arrived on time and kept me updated as to where he was. He went above and beyond. I would recommend 100% ☺️

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Top marks, excellent service

Responsive, reactive, realistic, economical, polite, will certainly be using them again whenever needed.

September 12, 2025
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Reply from Plan B Logistics

Thank you Nick, so happy that we have made an impression that your happy to carry on usng Plan B Logistics

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Rated 5 out of 5 stars

Don was an absolute legend

Don was an absolute legend. A proud veteran of the British forces, he was more like family than just a driver. He didn’t just get us from point A to B, he gave us a mini tour of London along the way, making the move feel special rather than stressful.

He handled every pickup point without a single complaint, helped unpack and dismantle furniture, then repacked and even helped me set things up at the new place. His professionalism, patience, and good humour made the entire experience smooth and enjoyable.

If you’re looking for someone reliable, hardworking, and genuinely good company, Don is the person you want. I’d 100% use his services again and recommend him without hesitation.

September 13, 2025
Unprompted review
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Reply from Plan B Logistics

Thank you Abby, we wish you every sucess and welcome to the UK

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