If you're lucky enough to just want an in-stock item with no dramas, then you'll probably do well. Any slight deviation that might need interaction with a human then forget it. There is no customer se... See more
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See what reviewers are saying
Was looking for The New Tombstone steelbook which was released today. It was available for pre-order on All the major sights like Amazon, HMV, Zavvy etc but when I tried to add it to My basket they al... See more
A great experience for me is a good competitive price, thats exactly what I got and a very fast delivery. As for the dvd boxes it was of Deadwood one of my favourite tv shows, great acting great scrip... See more
First time ordering from Planet of Entertainment whom I found by accident whilst searching for a hard-to-find 4K steelbook. Prices were ridiculous at other retailers so thought I would give them a try... See more
Company details
Written by the company
Planet of Entertainment is a UK seller of DVD’s, Blu-Rays, 4KUHD and Steelbooks. We stock the very best in Film, TV and Children’s content from some of the UK’s leading suppliers. We offer Free UK delivery on all orders.
Contact info
Elevation Sales Ltd 172 Tottenham Court Road, W1T 7DL, London, United Kingdom
- info@planetofentertainment.com
- planetofentertainment.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good service indeed
Arrived in pristine condition and in good time. Well worth the purchase.
Ordered and delivered on time
Ordered and delivered on time, great service and excellent customer relations.
Items arrived on time and without any…
Items arrived on time and without any damage to the slipcovers as well which was a nice bonus. Many thanks indeed.
TAn excellent experience!his was a very straighforward…
This was a very straighforward transaction. I was able to find what I wanted and buy it very quickly, and the dvd arrived very promptly. Excellent service!
Very quick delivery no issues at all…
Very quick delivery no issues at all would buy from them again thank you
Good prices on 4k blurays
Good prices on 4k blurays. Case was broken in transit. Good communication. Was offered refund, new disc or replacement case. I choose new case which arrived a few days later. Will be using again.
Products I bought didn't match the…
Products I bought didn't match the pictures on the site. I didn't recieve the version I wanted on Dvd of South park
No delivery (updated)
Where I was for 3 months:
No delivery, no update, no tracking number (order number was listed as being sent pretty quickly) & no help from PayPal. Password reset failed. No access after delivery details page refreshed. Not recommended.
Where we are today & Lessons learned:
Although you may register with your everyday email address, it is overwritten to your PalPal address and all the details are sent there instead!
Also the tracking number is not stored in PoE account, or Paypal; but is emailed once to your Paypal address.
From there we were able to find the damaged label (being held until claimed) and confirm that it was shipped.
Although the team at PoE tried, it was difficult to work out what went wrong until I checked my Paypal email account (not frequently used to secure it). From there the essential order#, and tracking and PoE account details were all waiting.
On reflection service was 10/10, and I would highly recommend them. Sometimes a user can be too smart for their own good :)

Reply from Planet of Entertainment
Quick and efficient
Product available at Planet of Entertainment and not many other distributors. Quick and efficient delivery.
Just fab !!!!
Never heard of the company before,but thought I'd give them a go! And I was not disappointed! Great customer service and speedy delivery! Won't be my last time ordering from here! Highly recommended 👌 👍
Absolutely perfect transaction
Absolutely perfect transaction. Very fast service and quick delivery.
Superb deal on blu ray 2 for £14
Superb deal on blu ray 2 for £14, well packaged and received in 2 days
Keen prices, great products and prompt delivery
Took a chance on this company and really pleased with the products and service. Even got 10% off my order for signing up for their newsletter, I'll certainly be back, many thanks.
Arrived to time and as described.
Still haven't received my order
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