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Planet space Reviews 915

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting the ease of handling everything from abroad and the clear explanations provided. The facilities are described as clean, secure, and easily accessible, with convenient parking. The user experience is often lauded for its simplicity and the straightforward nature of the services, including the web portal and termination process. Reviewers also appreciate the well-chosen locations, which offer easy access and ample space. However, some customers mentioned that the warehouse is not 24 hours and expressed a desire for trash disposal options within the facilities.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers praise the excellently kept and... See more

User experience

Reviewers mention positive feedback about user experience. Customers describe a truly simple and seamless... See more

Location

Consumers find the location to be positive. Many reviewers appreciate the convenient and easily accessible... See more

Based on these reviews

Rated 5 out of 5 stars

I had a an incredible experience with planet space. The team is very professional and efficient. I had to rent a storage from abroad without seeing the space. They have explained everything so well an... See more

Company replied

Rated 5 out of 5 stars

I had stored some of my things first in a big locker room, and then in a smaller one for quite some months on Mallorca in Manacor. Tatiana was always so helpful and gave me the best options to book.... See more

Company replied

Rated 5 out of 5 stars

My first time to use a store unit , I went with no knowledge but the lady behind the desk helped me so much and was so patient with me and gave me good advice. She answered my questions friendly.... See more

Company replied

Rated 5 out of 5 stars

Such friendly and thoughtful service every step of the way. I worked with Anika, and she went above and beyond to answer any question, was always communicative, and she always made sure the process wa... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Boat Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Wine Storage Facility

Written by the company

En Planet Space te ofrecemos trasteros con un servicio «pensión completa»; ese espacio que necesitas en casa, en tu negocio o bien a bordo!


Contact info


4.9

Excellent

TrustScore 5 out of 5

915 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

If the price would be cheaper I would rank 5 stars.

Hello,
about Planet Space?
Generally seen it is great to have a safe and dry place to store your staff.
I have only two points which I do not like:
1) The price is way to high!
2) There is no possibility to put trash
I mean if you store staff you often find things which you don't need anymore or which you cleaned up. It would be nice if there would be a bin to throw things away directly. Sometimes people mess up with their stuff around as they have no option and are obviously not be willed to take the rubish back home.

As a good idea would be if they would enlarge their business by selling maerial for relocation, renting staff for help, offering trucks and package material, etc.
All the best
Thomas

January 1, 2026
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Reply from Planet space

Thank you very much for your review and for storing with us since 2017. We truly appreciate your feedback and the opportunity to address all of your points in detail during our phone conversation.
Should you wish to purchase boxes or packing materials, you are welcome to do so at our nearest Son Morro office, just a few minutes away by car.
We are delighted to continue offering you the storage space you have been enjoying for over eight years. Have a great weekend.

Rated 5 out of 5 stars

Highly recommendable

Highly recommendable: clean, reachable, perfect service & availability, super flexibel and very friendly personnel!

December 2, 2025
Unprompted review
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Reply from Planet space

Dear Ernst, thank you so much for your review! Your kind words about our flexibility and friendliness mean a lot to us.
We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Always great service!

I have been a client for more than 2 years and have always had a great experience using Planet Space in Son Moro. Carmen has always provided fantastic service and communication over the years, going above and beyond, offering support when I need things taken care of remotely. Moving and storage is always a hassle but Carmen and her team really make it easy and overall a smooth experience.

December 1, 2025
Unprompted review
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Reply from Planet space

Dear Lisa Thank you so much for your wonderful review! We’re happyto hear that your experience with Planet Space in Son Moro over these past two years has been so positive.Carmen and the team truly appreciate your kind words — they always strive to offer the best support and make storage and moving as smooth as possible, even from a distance. It has been a pleasure having you as a client, and we’re grateful for your trust. Do not hesitate contacting us if you need storage in the furure.

Rated 5 out of 5 stars

A great and professional service

A great and professional service. Tatiana was very helpful and supportive to handle all questions and tasks immediately. Thank you for your great support. Ralf

November 22, 2025
Unprompted review
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Reply from Planet space

Dear Ralf, we’re delighted to hear that you had a great experience with our service.Tatiana will be very happy to know that her assistance was helpful and that she could support you with everything you needed.We truly appreciate your trust and your kind words. Thank you for storingwith us.

Rated 5 out of 5 stars

Easy access

Easy access. Good service of administration staff.

November 1, 2025
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Reply from Planet space

Thank you so much for your review and for storing with us.

Rated 5 out of 5 stars

This is a good and professional…

This is a good and professional company, very friendly and honest, quick responses and help, highly recommended. We are very satisfied, thank you.

October 31, 2025
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Reply from Planet space

Dear Yoc, thank you so much for your wonderful feedback! We’re so glad to hear that you have a great experience with us. It is a pleasure to help you . Thank you very for recommending us.

Rated 5 out of 5 stars

Excellent service at Planet Space…

Excellent service at Planet Space Manacor. The facilities are secure and well run, and manager Tatiana was outstanding – efficient, professional, and very helpful. Highly recommended.

October 24, 2025
Unprompted review
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Reply from Planet space

Dear Artem, thank you so much for your review! We’re happy to hear that you were happy with our facilities and service at Planet Space Manacor. Tatiana and the whole team truly appreciate your kind words and recommendation. It’s a pleasure to know we met your expectations. We look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic experience with Planet Space

Fantastic experience with Planet Space! We organized storage from overseas, and the team were fabulous and made everything simple and stress-free. The unit was exactly what we needed. Professional, efficient, and reliable — couldn’t recommend them more!

October 9, 2025
Unprompted review
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Reply from Planet space

Dear Susan, Thank you so much for your review ! We’re happy to hear that organizing your storage from overseas was a smooth and stress-free experience. Our team takes great pride in making things easy for our customers. We really appreciate your recommendation and hope to assist you again in the future.

Rated 5 out of 5 stars

Great storage and service

Great storage and service! I had a storage room for 1 m2 in Palma. I stored personal belongings while I was staying abroad. I had a great experience. The storage is spacious, easy to access, parking spots right in front. I can fully recommend!

October 16, 2025
Unprompted review
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Reply from Planet space

Dear Doris, thank you very much for recommending Planet Space! We are happy about you letting us know about your 5-star experience. Thank you so much!

Rated 5 out of 5 stars

Ideal size lockup

Ideal size lockup , great reception every time we visit, ideal location.👍😄

October 1, 2025
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Reply from Planet space

Dear Frederick, many thanks for your review and for storing with us! You are welcome!

Rated 1 out of 5 stars

Bills increase

Prices are continuously increase every few months. It is already expensive as it is.

October 1, 2025
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Reply from Planet space

Dear Ben, first of all thank you for storing with us since 2023. Even if your review isn’t positive, we would thank you for your review too. However it had been more helpful for both of our parts to share your dissatisfaction with your site manager first. We always try our best to maintain our client’s satisfaction as high as possible and would have been able to explain you the increases personally. You contracted in 2023 with an welcoming discount of 20% for 12 months, which expired one year later. Furthermore, Planet Space ,same as other companies, raises prices every year in line with the cost of living (IPC). This used to be very little as this year, for example it was only 3.4%. We apologize you aren´t happy with the procedure but want to thank you for trusting us your belongings for more than 2 years and for continuing to store with us. For further assistance doubt or inquiry please contact your site manager directly. Best wishes and thank you very much

Rated 5 out of 5 stars

Convenient

Convenient, no frills, well looked after storage. Would use again!

October 14, 2025
Unprompted review
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Reply from Planet space

Thank you very much for your review!

Rated 5 out of 5 stars

I had a great experience with Planet…

I had a great experience with Planet Space with Anika. Everything was smooth, professional, and really positive from my side. The process was easy, communication was clear, and Anika was super helpful and friendly throughout. Highly recommend!

October 1, 2025
Unprompted review
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Reply from Planet space

Dear Sarah, thank you so much for your kind and positive review. We are glad you have been satisfied with our service throughout. Do not hesitate to contact us if you need storage in the future. Thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service, extremly easy to handle. Excellent web portal, service can be essily terminated, Money returned for the remaining days of the month when you terminate
Overall perfect experience

September 18, 2025
Unprompted review
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Reply from Planet space

Dear Stefan, many thanks for your review. We are happy about you beeing satisfayed with all our services. Do not hesitate to contact us if you need storage in the future. Thank you.

Rated 5 out of 5 stars

My daughter is in 9th grade and sonin…

My daughter is in 9th grade and son in 7th they have had their planet boxes since kindergarten! We have changed a few covers and gotten personalized magnets but these things are amazing. You will buy once and never again.

September 6, 2025
Rated 5 out of 5 stars

I had a an incredible experience with…

I had a an incredible experience with planet space. The team is very professional and efficient. I had to rent a storage from abroad without seeing the space. They have explained everything so well and it actually was the perfect fit, without overselling anything. We could store all our stuff inside. The check out was smooth and easy as well. I cannot recommend them enough and would definitely go back to use their services!!!

September 9, 2025
Unprompted review
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Reply from Planet space

Dear Melanie, thank you for your review. We are glad to know that your satisfaction has been 100% with our services, installations, and our lovely site manager Tatiana. Thank you so much for recommending us.

Rated 5 out of 5 stars

Anika is the best

Anika is the best

September 1, 2025
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Reply from Planet space

Dear Ronnie, we are glad to hear you are happy with the services provided by our site manager Anika at our Pueblo Español center. Thank you very much for your review and for storing with us.

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