Plant World Seeds Reviews 

342
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive selection of unusual plant varieties available and find the online ordering process remarkably smooth and straightforward. People often mention that products arrive promptly in neat, secure packages, accompanied by exceptionally helpful and friendly customer service. Moreover, consumers value the efficient delivery service and the overall high quality of the items received over the years. However, some reviewers were not happy with certain seeds showing poor germination rates or smaller quantities than expected. A few other people also felt that international shipments encountering customs issues, delays, or missing documentation caused significant frustration.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting the great selection of unusual and... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the seeds arrive well-packaged, in good... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and well-packaged orders... See more

Service

Clients share great satisfaction with the service, praising the fast delivery, professional staff, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a supplier of an unusual plant seed. Straight forward ordering system. To top it all, they included a FREE packet of seeds of a variety of their choice.Seed arrived well packed and in good con... See more

Rated 5 out of 5 stars

This company is amazing to work with. All I bought was 3 seed packets. USDA confiscated them even though they were an allowable item. Plant World Seeds sent me step by step directions on how to apply... See more

Rated 5 out of 5 stars

My 1st time using Plant World. I found the experience wonderful from start to finish. Their web site is full of Heirloom plants in a wonderful tempting variety.I found all I was looking for on the... See more

Rated 5 out of 5 stars

I placed an order from Bulgaria. The shipment arrived in 28 days. Very strict and correct company. Order with Eli. The products are well packaged and labeled. Very high level of service and communicat... See more


Company details

  1. Seed Supplier

Written by the company

Global seller of over 3500 varieties of flower and vegetable seeds. Many rare and unusual varieties sold. Buy online today. Fast and cheap shipping! UK based and in business for over 30 years.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(342)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Real customer service.

This is the first time I've used this company and it won't be the last. I ordered these seeds from my usual company and was let down but Plant World Seeds delivered exactly what I needed so quickly. They even enclosed an extra free packet of seeds for something else and there's a discount code to use next time. Satisfied doesn't cover it. Real service at last. No empty promises.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

This company has offering that I can't find in the US. When my order from them was lost in the bureaucracy of the US customs they replaced my order and helped me figure out how to work with the US Department of Agricultural and US Customs to insure that. my order would get to me. They are very helpful and I will certainly order from them again!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Not only is the selection of seeds…

Not only is the selection of seeds outstanding but the people. I had difficulty with the first order and permits for importing. They took the time to walk me through everything to make sure it was done right. I highly recommend buying from them, I know I will again.

June 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Having made purchases before from this…

Having made purchases before from this company, I have never been disappointed, My orders have always been fulfilled to my satisfaction and received promptly.
They also have a great and informative website.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great cooperation

Great cooperation, perfect packaging and fast delivery! I am very satisfied and this is not my first time to buy and I will certainly continue to buy. I recommend cooperation

June 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Above and beyond customer service!

I bought blue poppy seeds from this company and did not understand the customs process to get them shipped to the USA involved a bit of preparation and paperwork on my end. They were so kind to help get me with that and get the seeds despite me bumbling the process a bit! Above and beyond company; I will recommend to anyone!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience ordering from…

I had a great experience ordering from Plant World, even when things didn’t go quite as planned at first. My initial order of seeds unfortunately got held up in customs and was ultimately destroyed by the Department of Agriculture. I reached out to Plant World, and Carol quickly responded with all the information I needed, including clear, step-by-step instructions on how to get the proper permit to import seeds from the UK.

Once I had the permit, she promptly sent out a new shipment—no hassle at all. From the time I emailed her about the issue to the day I had the seeds in my hand, it was only about two weeks, which I thought was impressively fast considering the circumstances. Carol was helpful, professional, and quick to respond throughout the entire process. I really appreciated the excellent customer service and would absolutely order from Plant World again!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Visited this wonderful garden centre…

Visited this wonderful garden centre which is a fabulous experience in itself. If you are interested in gardening and in the Torbay area it is a must
Bought plants while there and picked up the seed catalogue and I have now bought seeds on line too

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, be sure to follow Plant World Seeds instructions on getting a Small Lots Seed permit if in US

Carol walked me through obtaining a small lots of seeds permit from the USDA. US Customs is very strict and having the right permit and labels is a must. Plant World Seeds gave me details instructions on how to obtain a permit and what to provide them so they can ship my seeds to the Plant Inspection Station closest to me. After following the provided instructions my seeds were shipped and via the USDA Plant Inspection Station resent to me.

April 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Deceptive listing

I have been waiting for over a month to receive my ramie seeds. I sent a message and got a response that it was in customs plus a snap shot of the tracking. A while later I messaged again. I got a reply that I need a permit and and a long process to get just 3 little packs of seeds that I paid for and shipping. I personally think that should be in the description of the listing not after I had bought the items. Very deceptive

May 24, 2025
Unprompted review
Plant World Seeds logo

Reply from Plant World Seeds

Dear Seth, the issue here is not to do with an individual listing but rather import requirements i assume to the USA, these are listed specifically in our T&C's during checkout which all must acknowledge they have read. We have recently made these much clearer for USA customers as the permits can only be acquired by the customer on the USA side. We appreciate the permit system can be laborious but we have no ability to change this. Best bet would be to contact the USDA and ask them to simplify the process. Many thanks

Rated 5 out of 5 stars

I ordered some seeds from plant world…

I ordered some seeds from plant world and my seeds got delivered to another postbox so I never got them, I emailed plant world about the situation and they sent me a new pack of seeds and also the tracking number so I could track and made sure I got them... Thank Carol you were amazing.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Plant World Seeds company is a Great Source

Plant World Seeds company is as good as they come. Very professional; knowledgeable and responsive!
They helped with the process of importing small quantity seeds from outside the USA and the process of using color coded labels for a smooth and quick delivery.
What brought me to their website was the vast list of seeds available and varieties which are hard to find elsewhere. What kept me was their very fair prices and their knowledgeable courteous team! Thank you Carol and all.

May 21, 2025
Unprompted review
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Rated 4 out of 5 stars

I was excited to try out some of their…

I was excited to try out some of their products, unfortunately I never received them. USPS claims that it was lost and can’t be found but they gave me a refund. They were very communicative. Sad I didn’t get to try out some of their flowers, but that’s life. Just glad that they honored their 100% satisfaction guarantee.

April 30, 2025
Unprompted review

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