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I'm a very satisfied customer of Planta Shop. everything from products and price to customer service and delivery. Everything is as advertised. I made numerous purchases and will continue with the company as my main supplier of all my medical gardening needs.
Have not received a confirmation of my purchase, confirmation of shipping nor a acknowledgement that any delays may be related to Covid19. All I have is a confirmation of payment. I'm assuming nothing has been done due to Covid19. If that's the case I would have appreciated the opportunity to cancel my order.
Reply from Planta
Hi Charles,
you will find on your spam box all emails regarding your order, including the tracking#
your cloner has shipped the 29 , less than 24h after your place the order.
Please remove your review and contact us .
they have been very helpful and always answer our questions .
thanks for doing business with us even tho we are on BC we appreciate it.
I am a new grower and honestly could not have asked for more assistance and after sales service!
Would completely recommend alex and his team!!!
Excellent service! I ordered from this website twice and both times my delivery arrived the same day!!!
Also, very adequate answers to your questions and very fast. This team knows what they’re talking about and could help you verry well!
Happy growing guys! :)
It was awesome!! But only thing was one of my pots had a small piece broken on the lip, nothing critical it’s still being used! But maybe more Packing would be sweet!
Excellent customer service, responded right away with a resolution and shipped products promptly.. A+++ seller
Awesome to deal with, and very knowledgable!!
I have dealt with this company many times over the past year and have nothing but good things to say about my dealings with them. I fully recommend this company to anyone, five stars
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