The quality of the plants are amazing and the packaging for delivery is just as good as the plants. This company has far exceeded my expectations and I think they are on the top tier of pricing BUT yo... See more

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Company details
- #6 of 22 best companies in Garden Center
- #4 of 13 best companies in Plant Nursery
About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 week
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Good Purchase.
Plants arrived in a timely manner, good quality, and good condition.
Plant addicts have varieties that you don’t always find in the local garden center.
Pearl of Perfume Mock Orange shrub
Plant arrived in timely and good condition. Am very excited to see it grow and thrive!
Purchased three2-gallon hydrangeas
Purchased three2-gallon hydrangeas, one was damaged very badly during transit. I contacted Plant Addicts the next day and provided pictures. Not only did they respond to my email very quickly, but also replaced the hydrangea. I can totally appreciate great customer service as I myself am also in customer service. Thank you!
Very disappointed
1. Terrible packing. Plant was not secured to the pot. There is an oversized draw string bag around the pot and it is not doing anything to secure the plant. Root ball was sitting outside the pot when it was delivered.
2. Pot size- plant was sent in a 3 gallon pot. Root ball is so small, I could fit it in a quart size pot (I had to replant because root ball was literally sitting outside the pot). Seems like size gouging.
3. I gave 2 stars instead of 1, because plant was healthy. Now hopefully it will survive the trauma 🤞
Hope Plant addict team takes this review seriously and reassess their packaging as well as pot size. Wish I can post photos. I was traumatized looking at the condition of the plant.
Ordered a Rose
Ordered a Rose, it’s a good size and full of blooms and buds. Very happy with it.
The plants were absolutely beautiful…
The plants were absolutely beautiful far better than what I expected. They are an excellent health. I am very impressed and will definitely shop from plant addicts in the future.
Fast shipping and good customer…
Fast shipping and good customer support. Plant Addicts is my new go to for online garden plants.
Prompt service and refund for possible…
Prompt service and refund for possible problems with red ninja hosta!
I did receive my plants. It was confusing to get a request for a review before the plants were delivered. Otherwise the plants arrived in good shape.
I’m afraid I haven’t received my plants yet so I am unable to give you a review. Please update me with their estimated arrival time.
Thank you

Reply from Plant Addicts
Arrived in perfect condition
TiB Heather
Ordered TiB Heather and received 2 healthy plants. Planted today and looking for ward to the purple flowers
Plant arrived in great condition
Plant arrived in great condition. Quick efficient delivery. Very happy with your nursery.
Quick delivery of a plant in gorgeous condition
They had a great selection and the plant arrived quickly and in beautiful condition
I have a balcony garden that gets…
I have a balcony garden that gets morning sun and then shade after noon. After years of planting what I wanted rather than what would flourish in my little ecosystem, I decided to plant begonias this year. Plant Addicts has a fabulous assortment of begonias, ranging from shade to part sun and they are absolutely flourishing! I didn’t know that begonias could be so beautiful!
Each plant arrived in perfect condition, obviously loved from the beginning. No more going to Home Depot and picking up plants that have seen better days. I’ll never buy plants anywhere else
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