Plants2Gardens Reviews 1,068

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants are healthy, mature, and arrive in excellent condition. Many people appreciate the careful packaging, which ensures items are well-protected during transit. The delivery service is frequently highlighted for its efficiency and promptness, with many consumers receiving their orders quickly and without issue. Reviewers also commend the excellent service provided, often mentioning the helpfulness and overall positive experience. However, some customers also noted issues with their orders, including damaged plants upon arrival or plants that were smaller than expected. A few people mentioned a lack of communication regarding shipping updates and delivery times, leading to uncertainty about their orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and health... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent condition of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the prompt... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the plants arriving in good order,... See more

Service

Clients share positive opinions on service, with many praising the excellent and efficient service from... See more

Based on these reviews

Rated 5 out of 5 stars

I have never had a substandard plant from P2G. Up until this order I have always bought their plants through a third party which were also perfect but I realised the prices were much higher. I shall... See more

Rated 5 out of 5 stars

I ordered two Cordyline Charlie Boys. They both arrived within the estimated time frame for delivery in perfect condition, both a nice healthy size and perfectly matched as a pair by the team. Commun... See more

Rated 5 out of 5 stars

I was worried that the plants I ordered would suffer in transit this week as the heat from the unusual hot weather has just increased dramatically.The box of 6 lavender plants had been kept upright, t... See more

Rated 5 out of 5 stars

Ordered an apple tree, which after a long delay was delivered damaged. The branches had been bent over to fit in too small a box. One of the main branches snapped in transit. I offered to send the tr... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Never any tracking info. Slow to rectify issues.

Ordered items 6th April, 8th April website says "on its way", by the 14th nothing changed and I got in touch to cancel the order and they said they will refund my £53 but it will take up to 10 days to appear in my bank account! I followed this up with my bank which said 2-3 days is usual these days. This was my 4th order with P2G and 3 of them have taken ages to arrive with no information at their website to check what was happening. Despite the website stating "your order confirmation will confirm expected despatch" no such thing was stated on my order confirmation. If P2G don't want to honour a good deal when they promote it perhaps they shouldn't promote it in the first place. Still waiting for MY money P2G.
EDIT. hours after posting on Trustpilot I have received my refund. Seems things can get sorted quicker. Now if only their despatch was that efficient they wouldn't have lost another customer.

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect Plants

I have never had a substandard plant from P2G. Up until this order I have always bought their plants through a third party which were also perfect but I realised the prices were much higher. I shall be buying direct from them in the future, I still have some plants arriving in the next week or two and am looking forward to them. Their animal plant pots are to die for.

March 25, 2026
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Rated 5 out of 5 stars

Shrub order

Plant delivered well packaged and in A1 condition. Order was able to be tracked from start to delivery.

Excellent company.

March 23, 2026
Rated 5 out of 5 stars

Great plants

Great plants, good size, healthy and packaged really well. I buy mainly from plants 2 gardens as I have never had a bad experience. Excellent choice of plants

March 23, 2026
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Rated 5 out of 5 stars

lovely plants

plants are always well packaged and in good condition, customer care service helpful and reliable.
i get my plants from plants2gardens every year and i
have never been disappointed.
thank you everyone.

February 27, 2026
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Rated 5 out of 5 stars

Fabulous plants

Fabulous plants. All in new homes now and looking good and flowering. I would buy some more if they were on offer. Want to see some coloured large pots hellebors!
Thank you!

January 25, 2026

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