Using PlanUp has been a fantastic experience from day one. The support from Stephen, Tom and the team is outstanding. They’re always quick to answer the phone and have often gone above and beyond... See more
Company replied
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Really good piece of software, just the odd issue with crashing especially through windows and desktop. Slightly frustrating when adding walls and they have to run from the end of another wall but w... See more
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I have used Plan-up for over 5 years and apart from the software being easy to use, with such professional results, the customer service is FIRST CLASS. They are friendly, knowledgeable and always a... See more
Company replied
I have used Plan Up for over 10 years now and I can confidently recommend their services to anyone. They have always been at the end of the phone to help with any issues I might have plus they are sma... See more
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Company details
Written by the company
Industry leading floor plan software for Estate Agents and Domestic Energy Assessors. PlanUp is the perfect tool to create marketing floor plans. Integrations with the UK's major accreditation bodies help streamline the data collection and calculation process, allowing DEA's to make calculations for residential energy performance certificates. PlanUp is also used by a multitude of other sectors, including Painters and Decorators, Carpet Fitters, Heating Engineers and Plumbers. An average of 35,000 floor plans are created every month, by users around the world, on Windows, Mac, and iPad.
Contact info
Prototec Software Ltd, Unit 214, Filwood Green Business Park, Filwood Park Lane , BS4 1ET , Bristol, United Kingdom
- 03458678222
- support@planup.co.uk
- planup.co.uk
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Reply from PlanUp
Hi Alex, Thank you very much for your review.
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Brilliant customer service
I have used Plan-up for over 5 years and apart from the software being easy to use, with such professional results, the customer service is FIRST CLASS.
They are friendly, knowledgeable and always available on the phone if needed.
I would definitely recommend Plan Up
June 21, 2023
Unprompted review
Reply from PlanUp
Wow, such a kind review! Thank you so much, Anthony.
Customer service is first class and…
Customer service is first class and product is so simple but so effective, wish id started using PlanUp sooner. Paul (Estate Agent & EPC Assessor)
June 13, 2023
Reply from PlanUp
Hi Paul, It seems we have somehow missed this review. We always reply, but this seems to have slipped the net! It is great to hear that you find the software a help to your business.
Reply from PlanUp
We very much appreciate your feedback, Stephen.
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Key software for DEAs
I’m an Energy Assessor and PlanUp is key to drawing up my floor plans. I’ve been signed up for about a year and love how simple it is to use and the phone support I get from the help-desk. It helps me complete my tasks quicker and with more accuracy. Keep up the good work!
April 24, 2023
Unprompted review
Reply from PlanUp
Thank you very much for your review. We will be sure to try to keep up the good work. Hearing feedback like this definitely helps keep us motivated.
Great!
Great product, easy to use and always available to help when i have needed it.
March 3, 2023
Unprompted review
Reply from PlanUp
Thank you Ella, we are happy that you find our service helpful to your business.
Great customer service and support
We have been using these guys for nearly 15 years now and they have never let us done. I fully recommend them as their customer support is second to none.
March 29, 2023
Unprompted review
Reply from PlanUp
Thank you for your kind words, we really appreciate your feedback.
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