Plasteringsupplies Reviews 

261
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Ordered set of boxes and was supposed to arrive last week, rang the freight company and they said they haven't even received the parcel yet. now waiting for a response via email as to the where abou... See more

Rated 2 out of 5 stars

I received the item had a major bend in it told to straighten it out if I could it broke. Needed the item last week. Now have to wait another week for the item, the last item I brought before this on... See more

Rated 1 out of 5 stars

Bought an Intex mixer, did not work properly, advised to send back and “they would take care of it”, they then tried to tell me it was ok and “ what do you want us to do about it?” Intex eventually sa... See more

Rated 1 out of 5 stars

I’m so disappointed! I ordered a tool belt which is “one-size fits all” and because my husband is an average sized man, this never crossed my mind that it would be too big for him? Anyway the belt was... See more

Company details

  1. Tool Store
  2. also in
  3. Building Materials Supplier

Information provided by various external sources

Tools For The Pro and DIY Plasterer


Contact info

1.2

Bad

TrustScore 1 out of 5

261 reviews

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1.2

All reviews

(261)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

$1400 Boxes hasnt turned up and lost

Ordered set of boxes and was supposed to arrive last week, rang the freight company and they said they haven't even received the parcel yet. now waiting for a response via email as to the where abouts of my parcel is. $1400 and my parcel is late and no one seems to know where it is. Will NOT be using this website again.

they emailed me saying the have started an investigation with the freight company. Ridiculous

September 23, 2026
Unprompted review
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Rated 1 out of 5 stars

I’m so disappointed

I’m so disappointed! I ordered a tool belt which is “one-size fits all” and because my husband is an average sized man, this never crossed my mind that it would be too big for him? Anyway the belt was HUGE and needed to organize a return. There is no indication on this product that it may not fit and if it doesn’t you have to pay $25 shipping to return it and this expense is not refunded? Even the guy at the post office was appalled that I had to pay out of pocket for the return. Maybe this is common and I’ve never been unlucky enough to experience this, but now I’m very reluctant to purchase from this company again which is a shame because prior to this they were quick with delivery and responded to emails promptly.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have personally delt with the staff…

I have personally delt with the staff and products and can say they are amazing ,they went out of there way to help with me all my questions ,and there after care once I bought something is 5+star .very grateful I shopped threw them .Highly Recommend

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

Rude staff, repackaging used items as brand new!

Purchased a Werner Multipurpose ladder MT-17AZ. It arrived with scratches everywhere. It was loose from one side and not stable enough. Clearly it was used before. I sent pictures and record a video to show the defects. I was told that the scratches, etc. have been placed in the delivery. They offered me a full refund as they could not guarantee this will not happen. They organise a pickup. After a few back and forths to tell them that the item is delivered and why they don't refund the purchased amount. I was credited for the purchase price minus $40 dollar. I contacted them about this and they have refused to respond. I've wasted 3 weeks and $40 on this experience!

Their staff are very rude. The worst customer experience I've ever had! No wonder why they are operating under lots of different brands! Beware of all the below brands/websites:
- PLASTERINGSUPPLIES
- HOUSE AND TRADE SUPPLIES
- TRADEHOMESUPPLIES
- TRADETOOLSSUPPLIES

August 30, 2020
Unprompted review
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Rated 1 out of 5 stars

rude arrogant staff

sent worker over to their shop with written instructions for part, came back with wrong item, rang plaster supplies , woman very rude said our fault, wrong, she said only one style of part , wrong again, would not courier right item over to Templestowe , had to send another worker over for correct part, on arriving same woman said other worker should have been clearer of description, i wrote down exactly what part i wanted from their website, he had the same piece of paper with description , wow got it right this time, woman was very rude and standoffish with worker lost 5 hours of working time , will never purchase from this store again, very arrogant, unprofessional, back to other suppliers , beware of this incompetent staff member

December 16, 2019
Unprompted review
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Rated 5 out of 5 stars

Great Service

Great price. Excellent quality tools. Arrived within a few days of ordering.

November 29, 2019
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Rated 4 out of 5 stars

Product looks like it would do the job…

Product looks like it would do the job but would have liked the option of different screws or make it more obvious during checkout about screw selection. Otherwise all good with fast delivery.

November 17, 2019
Unprompted review
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Rated 5 out of 5 stars

Great service and great tools

Great service and great tools.
Reasonabley priced.
Have baught several times from plastering supplies now. And every time the service all round is fantastic.

November 12, 2019
Unprompted review

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