Bought a large wheeled storage box for an Infant School to store outside equipment on the playground. Great communication at each step of the way and very quick delivery. Impressed with the quality... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They do not keep items in stock so when it states 2-3 days for delivery do not believe it. More like 2-3 weeks to get from China. Get items from another supplier who actually may deliver on time
Company replied
Excellent fast delivery and when two lids were damaged by the couriers, Plastic Box Warehouse replaced them the next day without delay when photo's of damage were sent. First class through out and wo... See more
Purchased boxes. Long wait to receive: three weeks from on-line purchase. When received dumped outside front door with one box lid shattered. Asked for replacement lid however only considered refund f... See more
Company details
Information provided by various external sources
At Plastic Box Warehouse you will find a comprehensive range of plastic containers and boxes that are suitable for many applications.
Contact info
NN7 4PS, Weedon Bec, United Kingdom
- plasticboxwarehouse.co.uk
2.9
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Large wheeled storage box
Bought a large wheeled storage box for an Infant School to store outside equipment on the playground. Great communication at each step of the way and very quick delivery. Impressed with the quality of the box and the children haven't managed to destroy it which is always a positive!
August 10, 2026
Unprompted review
Reply from Plastic Box Warehouse
Thanks very much. We’re glad you’re happy with your order and appreciate the review.
Advertisement
They do not keep items in stock so when…
They do not keep items in stock so when it states 2-3 days for delivery do not believe it. More like 2-3 weeks to get from China. Get items from another supplier who actually may deliver on time
November 4, 2026
Unprompted review
Reply from Plastic Box Warehouse
Thank you for your feedback. We're genuinely sorry that our delivery information wasn't as clear as it should have been.
Our Barton Bins collection did state a typical 5–7 day delivery lead time, but we accept that this wasn't prominent enough. Our standard delivery option also referred to 2–3 working days for in-stock items, which could understandably cause confusion.
We've taken your comments seriously and have now completed a full review of our product range. Every product page now clearly displays its typical delivery time, whether it's normally stocked, and its manufacturing origin.
We'd also like to clarify a few points about our business:
• Over two-thirds of our products are manufactured in the UK.
• 98.3% of our range is recorded as manufactured in the UK, EU or EU candidate countries.
• Over half of our product range is normally stocked.
• Our current product records do not identify any products manufactured in China.
We're proud of our UK manufacturing connections and continually work to improve our customer service.
Thank you again for highlighting this. Your feedback has directly contributed to improvements that we hope will benefit all our customers.
Boxes arrived with scratched tops and…
Boxes arrived with scratched tops and covered in black dust from storage.
December 11, 2025
Unprompted review
Absolutely terrible quality
Didn’t get any order complete or shipment updates, when the boxes arrived one of the lids was broken. The rest (all ten) were so badly moulded the lids don’t attach properly and the tabs bend when you close them. Awful quality, wouldn’t buy them again even if I was desperate.
April 1, 2025
Unprompted review
Very poor after sales. Do not use
Ordered 5 tote boxes, The bottom one is damaged and totally unusable. Asked for a replacement and for the damaged one to be picked up at same time. I was informed that it was to expensive for them to collect the damaged item and it was up to me to dispose of it. so as a pensioner i have the aggravation and expense of putting right their mistakes.
March 12, 2024
Unprompted review
Advertisement
they appear to be very well made and an…
they appear to be very well made and an excellent item, very good price and excellent deliver.
April 16, 2018
Unprompted review
fast despatch great service
Fast delivery of my items, items exactly as described. Will definitely buy again. Great job guys!
April 2, 2018
Unprompted review
What a bunch of muppets
What a bunch of muppets they are only interested in selling after that they don’t care. They sent me all different colours and types when I asked for all the same. I won’t be using them again. Very dissatisfied with their reaction too
March 6, 2018
Unprompted review
Advertisement
Great product delivered prompt!
Great product delivered prompt!
Would have appreciated it if a price break had been listed on the site for larger quantities.
Will be back for more.
March 2, 2018
Unprompted review
Top Company....the only thing I would…
Top Company....the only thing I would have liked is an email or text with a delivery day...other than that I will be using them again.
March 1, 2018
Unprompted review
Advertisement
Excellent fast delivery and when two …
Excellent fast delivery and when two lids were damaged by the couriers, Plastic Box Warehouse replaced them the next day without delay when photo's of damage were sent.
First class through out and would recommend them without reserve.
February 11, 2018
Unprompted review
Best price I could find but took a week …
Best price I could find but took a week to turn up.
January 26, 2018
Unprompted review
Still awaiting on delivery
January 25, 2018
Unprompted review
Reply from Plastic Box Warehouse
Hi,
Sorry to hear you haven't received your goods, they should have been delivered, we will chase this up with our courier and get back to you.
Spot on service.
January 23, 2018
Unprompted review
Advertisement
Good service, website needs work
Good service. Website wouldn't work on card payment.
January 18, 2018
Unprompted review
Purchased boxes
Purchased boxes. Long wait to receive: three weeks from on-line purchase. When received dumped outside front door with one box lid shattered. Asked for replacement lid however only considered refund for box lid GBP13.19
January 16, 2018
Unprompted review
No hassle & quick delivery
No hassle & quick delivery
Good quality and very reasonable price, I’d definitely use them again.
December 15, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.