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PlasticPlace.com Reviews 233

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and perfect fit for various needs. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and professional. The quick response times and the personalized attention received are frequently mentioned as key strengths, making interactions pleasant and efficient. Some people also felt that the products were not as thick as expected or that the sizing information was misleading, leading to issues with fit. A few other people also felt that the company's policies, such as restocking fees, were unclear or that their orders were incorrect.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and timely... See more

Customer service

Consumers consistently report positive experiences with customer service. Many customers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plasticplace has the best prices and they are FAIR. Their inventory is huge and I can always get what I need. Their customer service is excellent, truly helpful in a day and age where this is rarely t... See more

Rated 5 out of 5 stars

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling... See more

Rated 5 out of 5 stars

Michelle , understood my need and sent a sample bag for me to inspect. Once received I reached back out to Michelle and immediately I received a response. This type of customer service is what's mis... See more

Rated 5 out of 5 stars

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that cha... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality

Quality, durable product. Running a cat rescue creates a lot of waste. These bags did not fall apart.
I highly recommend this company.

November 10, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered product on October 24

I ordered product on October 24, and it is Oct 3o without any email updates until I sent an email 5 days later to support which I am thankful for a fairly timely response on today (Oct 30) i was told my order was being shipped today (Oct 30) and it should arrive in 2-3 business days. I will wait to see how true that is ... i guess Amazon prime really has me spoiled, because I wasnt expecting it to be this late for an order to be delivered from when I originally purchased it ... im wondering if this delayed shipping process is the norm? Would I still be waiting if i hadn't have sent an email?

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

They have been so helpful

They have been so helpful. I didn't realize their office was closed for a week. But they jumped right on my missing box to track it. I was kept up to date of when it was arriving. I love love these bags. Very high quality, great tensile strength and you can't beat the prices, especially with the number of bags in each box. I never run out of bags.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Since I found this company ,, and my JOB as a building maintenance the quality of these products make it easy for me to do my work
Bags are strong and durable, have no complaints whatsoever

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and fit

The heavy duty bags from you actually fit better than the ones I got from the "big box" store for many years. I'm actually glad they stopped making them.

Thank you

August 16, 2025
Unprompted review

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