Plastock Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and accuracy, often finding exactly what they need. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well-protected. The ordering process is described as easy and straightforward, and the staff are commended for their helpfulness and excellent communication. However, some customers also noted issues with delivery, including concerns about the final placement of packages or experiencing significant delays. A few people were dissatisfied with how cutting services were handled, particularly regarding offcuts, and some reported problems with incomplete address information affecting delivery.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting their high quality and accuracy to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficient, friendly,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was serviced exceptionally well by Nick, who ensured my satisfaction. The package was very large, properly protected and came very fast. I was pleased by the price he charged for his services.... See more

Company replied

Rated 5 out of 5 stars

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could. Communication was great so a well... See more

Company replied

Rated 5 out of 5 stars

Ryan at ADL rescued us with the fastest turn around ever on some internal signage to meet a deadline less than a week away at a retail business in Dunstable. Ryan has a can-do attitude and his service... See more

Company replied

Rated 5 out of 5 stars

Easy to use & order website and extremely helpful sales team. I needed some 6mm rods for some blinds i had put up, but there are several different types plastic i needed ones that didn't have to much... See more

Company replied


Company details

  1. Plastic Fabrication Company
  2. Acrylic Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Polythene and Plastic Sheeting Supplier

About Plastock

Written by the company

MORE THAN JUST PLASTIC...

Plastock offer a huge range of over 15,000 products available from UK stock, specialising in Engineering, Display and Architectural materials in a wide range of colours, sizes and shape. For sheet, rod and tube materials, including 100% RECYCLED options, we've got you covered. Check out our extensive range...

100% Recycled Plastics Engineering Plastics Sign & Display Plastics Design & Architectural Plastics

But we’re not just a product-focused store, we’re process-focused too and have some of the best creative talent around. Plastock is an expert in all cutting, laser and manufacturing techniques across a huge span of industries, materials and components. We can also support you with design, development, fabrication and installation services.

Our Services

We use only the best, time-tested machinery to produce the best results. Our experience and skill with plastic is unrivalled. We’ve worked with a whole host of global leading brands including the BBC, 2012 Olympics, Selfridges, Bentley, Smirnoff, Burberry, Cadbury, Volvo, Super Dry, Tate Britain and Gap among others. However it’s not just about the big names - we love smaller projects too involving one-of-a-kind pieces for the home or an exhibition.

IF YOU CAN THINK IT WE CAN MAKE IT...

If you can come up with the bare bones of an idea, our talented team will do the rest. As part of our company ethos we’re also heavily focused on efficiency, making our warehouse and processes as green as possible - not only for the environment but so we can pass on cost-savings to our valued clients.

No project is too big or too small - no level of customer input too little or too large. We can operate as a sub-contracted or fully-managed vendor. Plastock operates under stringent quality control measures and we have outstanding design, manufacturing, engineering and logistics capability making us not only the easiest manufacturer you’ll ever work with, but the most innovative.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast delivery, great quality

Easy to order online, good email updates on status and fast delivery (2days in this case). 5mm fibreglass rod (2.5m) product is great quality and as described. Will definitely use Plastock again.

January 14, 2025
Plastock logo

Reply from Plastock

Hi Paul,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Very helpful staff and very prompt…

Very helpful staff and very prompt delivery.

December 17, 2024
Plastock logo

Reply from Plastock

Hi Dominic,

We appreciate your fantastic comments. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Efficient service and great quality…

Efficient service and great quality product!

December 16, 2024
Plastock logo

Reply from Plastock

Hi Matt,

Many thanks for taking the time to leave your great review. We look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

Excellent product and outstanding…

Excellent product and outstanding service and support, very impressed. Thank you.

December 13, 2024
Plastock logo

Reply from Plastock

Hi Philip,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Fast delivery great service ,5 stars

Fast delivery great service ,5 stars

December 12, 2024
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Reply from Plastock

Hi Jorge,

Many thanks for your great review. Its always good to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Plastic rod

Prompt delivery and practical was good.

December 9, 2024
Plastock logo

Reply from Plastock

Hi James,

Many thanks for taking the time to leave your great review, your feedback is important to us. We look forward to serving you again soon.

Team Plastock

Rated 2 out of 5 stars

A bit letdown

They didn't have the item for approx 5/6 months and I was told they would let me know the minute it came back into stock, they didn't.
Although, on the plus side, the price was good.

December 5, 2024
Plastock logo

Reply from Plastock

HI Jeff,

Thanks for taking the time to leave your review, we always welcome feedback from our customers.

As you may be aware, the particular size of acrylic tube you required is not widely available and was subject to a protracted lead time. I understand that you were informed of the lead time on 15 August and were further advised on 18 October that the product would be back in stock at the end of November. Your subsequent order on 12 December was dispatched the same day.

We would like to apologise for any inconvenience caused by the extended lead time and look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient service, items very well packed and delivered quickly

December 2, 2024
Plastock logo

Reply from Plastock

Hi Richard,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Really fast and responsive service

Really fast and responsive service. Swift delivery. Great overall service.

November 25, 2024
Plastock logo

Reply from Plastock

Hi Michael,

We appreciate your fantastic comments. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Quick reliable service

Quick reliable service - Were very helpful when it came to complicated delivery instructions.

November 14, 2024
Plastock logo

Reply from Plastock

Hi Sarah,

Many thanks for your great review. Its always good to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

I needed a non-standard length of…

I needed a non-standard length of material, so after making the online order, I phoned the number given and was immediately put through to someone. After explaining what I needed, they were able to make the cutting change at no extra cost and it was delivered shortly afterwards.

November 13, 2024
Plastock logo

Reply from Plastock

Hi Jonathan,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Good range of stock.

I have purchased from Plastock previously so knew the product I required, to be honest the online system to select the product and add cuts (if required) is a bit clunky and doesn't always work BUT the range of stock, price and delivery costs are good. The items arrived very swiftly and were very well packaged. I will but from Plastock again and would recommend the company.

November 11, 2024
Plastock logo

Reply from Plastock

Hi Richard,

Thanks for taking the time to leave your review, your feedback is important to us. We look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

Good website

Good website. Good products. Fast delivery. Well done, thank you

November 6, 2024
Plastock logo

Reply from Plastock

Hi Robert,

We appreciate your fantastic comments. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 4 out of 5 stars

Setting up an account was easy.Good service.

Setting up an account was easy.
Very quick delivery. It was a shame that there was no confirmation of delivery date. Materials arrived within 3 days. Delivery driver needed assistance to reverse his lorry, worrying when left alone on the road.

October 30, 2024
Plastock logo

Reply from Plastock

Hi Roy,

Thank you for taking the time to share your positive experience with us, particularly the easy and speed of our service. Your feedback is important to us, and we apologise for any inconvenience caused by the delivery. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Speedy delivery

October 25, 2024
Plastock logo

Reply from Plastock

Hi Stephen,

Many thanks for taking the time to leave your review, your feedback is important to us. We look forward to serving you again soon.

Team Plastock

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