Platform Funding Reviews 573

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, noting that they make the process clear and comfortable. Many people highlight the excellent customer service, appreciating the detailed explanations, quick responses, and personalized approach that helps them secure funding with confidence. However, some customers also noted issues with representatives moving goalposts for documentation and engaging in unprofessional interactions when concerns were expressed, leading to cancellations.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the efficiency, clear... See more

Based on these reviews

Rated 5 out of 5 stars

Markus was on the BALL - he took me through my first loan - Ever . Step by step he made me feel comfortable and not pressured - any questions I had he backed with an email and explanation - I truly do... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Carl Morandell’s service. He guided me every step of the way, taking the time to understand my business and the financing I was looking for. Carl presented a variety... See more

Rated 5 out of 5 stars

Ray and Phil at Platform are great and always there to help when needed. They are very honest and let you know everything upfront and always deliver what they say they will with no surprises! Will... See more

Company replied

Rated 5 out of 5 stars

We were deeply impressed by Adrian's fast, accurate, and professional handling of our application. We are profoundly grateful for his kindness and assistance, which proved to be of immense help to our... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business Development Service
  3. Business to Business Service
  4. Finance Broker
  5. Non-Bank Financial Service

Written by the company

Our Mission : To provide small and medium sized businesses access to a steady stream of (capital/funding) in a simple, fast, and flexible manner that enables them to meet their immediate goals and realize long-term strategic growth.


Contact info

4.9

Excellent

TrustScore 5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spencer was awesome

Spencer was awesome. Fast easy and very professional. I have been in business for 37 years and this is by far the best funding experience I have ever had .

September 25, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the incredible feedback! After 37 years in business, your words truly mean a lot. Spencer takes great pride in providing a fast, easy, and professional experience, and we’re thrilled to hear this was your best funding process yet. We appreciate your trust in Platform Funding and wish you continued success ahead!

Rated 5 out of 5 stars

Adrián it’s the best

Adrián it’s the best

August 29, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the amazing feedback! Adrian is truly one of the best, and we’re so glad he was able to make your experience a great one. We’ll always be here to support you whenever you need!

Rated 5 out of 5 stars

Worked with Trevor

Worked with Trevor. He was amazing. Well worth it.

August 27, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the great feedback Jeremiah! Trevor always goes above and beyond to make the process smooth and worthwhile, and we’re thrilled he made such a positive impact. We appreciate the opportunity to support your business and look forward to being here whenever you need us again!

Rated 5 out of 5 stars

Ray and Phil at Platform are great and…

Ray and Phil at Platform are great and always there to help when needed. They are very honest and let you know everything upfront and always deliver what they say they will with no surprises!
Will definitely do more business in future.

August 19, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the wonderful feedback! Ray and Phil pride themselves on being upfront, honest, and dependable — and we’re so glad that stood out in your experience. It means a lot to know they delivered exactly what was promised. We look forward to working with you again in the future and wish you continued success with your business!

Rated 5 out of 5 stars

Brian Hart

Brian, was so helpful & easy to talk to in regards to getting funding. His time & patience were greatly appreciated!

June 30, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the kind feedback! Brian’s patience and approachable style make the funding process that much easier, and we’re glad he was able to help guide you through it. We truly appreciate the trust you placed in us and wish you and your business continued success!

Rated 5 out of 5 stars

GEAT Financing Experience

Trevor Benjamin was honest, transparent helpful and very patient. I will definitely be reaching out to him for future funding needs.

August 8, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the wonderful feedback Fernando! Trevor’s honesty, transparency, and patience make him a true asset to our team, and we’re so glad he was able to guide you through the process. We look forward to being here for your future funding needs — wishing you continued success with your business!

Rated 5 out of 5 stars

Great work and quick.

Great work and quick.

July 24, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the feedback Jim! We’re thrilled we could deliver quick results and make the process smooth for you. Wishing you and your business continued success — and we’ll be here whenever you need us again!

Rated 5 out of 5 stars

Carl was great to work with- very professional, explained things in everyday terms. Didn't pressure at all. In fact he called back when asked.

Carl was great to work with. During a very busy stressful week, he called back when asked. Helped explain in detail and got me funded with the help I needed.

August 1, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the kind words! Carl always makes it a priority to be available and walk through every detail, even during busy times. We’re so glad he was able to guide you through the process and get you the funding you needed. Wishing you and your business continued success — and we’ll be here whenever you need us again!

Rated 5 out of 5 stars

We received excellent service from Carl…

We received excellent service from Carl on our financing experience. He was courteous & knowledgeable on what we were looking for that would work for our company. Our money came quickly and we are happy with the service we received. We would recommend Platform Funding based on our experience.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Carl…

I had a fantastic experience with Carl Morandell’s service. He guided me every step of the way, taking the time to understand my business and the financing I was looking for. Carl presented a variety of options tailored to my needs and was always available to answer my questions. Thanks to his support, I was able to secure terms that I felt confident with to help grow my business. I highly recommend working with Carl and Platform Funding.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Carl M at Platform Funding

I thank Carl M for his due diligence and ease of communication of the key metrics of the loan and ratio. That set the right expectations and understanding. I appreciated this level of delivery and mastery of his work.

May 15, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the thoughtful review! Carl takes great pride in providing clear expectations from the start. We're glad his expertise and communication stood out — and we’re always here to support you moving forward. Wishing you continued success! Handle business and we wish you the best in everything you do.

Rated 5 out of 5 stars

Great service

A big thank you to Adrian who never gave up and was of great help

May 20, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the kind words Bruno! Happy to hear that Adrian’s persistence and dedication really shined, and we’re glad he was able to help you every step of the way. We appreciate the opportunity to support your business — and we’re here anytime you need us again! Handle business and wish you the best in everything you do.

Rated 5 out of 5 stars

Real solutions for real people

Last fall we were faced with the decision to choose between saving our business from absorbing some detrimental and unavoidable losses while entering our slow season by utilizing our own personal finances and lines of credit, or experiencing a greater loss of our business itself, the sole source of income for a family of 6. We operate our business with integrity and will always choose to do right by our customers and maintain our reputation so the decision to personally float and absorb those losses was a no brainer. We would take a hit so our customers wouldn’t have to.

This decision, while necessary and intentionally chosen, absolutely destroyed my personal credit score through the wildly inaccurate debt to income ratio and the percentage usage on my credit cards. It was worth it but has created a very skewed reflection of my integrity and commitment as a borrower to be trusted in my financial decisions and obligations.

I was caught in a catch 22, I couldn’t take out a loan, I couldn’t qualify for a zero percent transfer card, nor could out business qualify for any lending, as my personal credit score plays a 50% role as an owner, because my credit report made us look unstable and appear as a huge risk to lenders. My debt to income ratio was wildly inaccurate as I was sacrificing my own paychecks while absorbing large purchases on my lines of credit. No income depositing into my accounts but thousands of dollars in purchases just doesn’t make you appear to be financially responsible. No one would look at the statements and see that we weren’t paying interest on those purchases, we were maintaining financial commitments and doing so responsibly, it was just business expenses and roll over balances because we were making new purchases as quickly as we were paying the previous amounts owed. No one would look at the business income, no one would allow me to prove it was business expenses. All they saw a debt to income ratio and card balance percentage that was majorly out of balance.

I was faced with debt consolidation as my only option, which would in turn permanently close my accounts that had been our only safety net which I didn’t want to surrender to save my credit score. Then my path crossed with Dean. He looked behind the curtain and allowed me to provide the documentation showing that the balances on my cards were in fact business expenses and my business bank records showing that I was in fact keeping up with those payments responsibly and strategically. I just desperately needed to secure enough funding for my business to re-absorb a large enough portion of those balances to jump start the process of healing my personal credit so that more traditional lenders wouldn’t hold my personal credit score against my business in trying to establish business lines of credit before the next slow season of our industry sets in.

Dean was compassionate and empathetic. There was no high pressure to take on a larger amount than I needed to maintain progress. I didn’t want to simply transfer the same problem from my name to the business, I wanted a solution. To make a large enough dent to improve my score while freeing up additional funds to snowball the remaining balances and he made this happen so fast and smooth. My credit score has gone up by 15 points in one week and my card percentage has decreased by 7% just through his ability to secure us a lender who wouldn’t do a hard pull on my credit while also looking beyond the inaccurate numbers reported and into the circumstances that we faced to preserve our livelihood. We are so grateful to be seen as the hardworking and sacrificial individuals that we are and not simply as a number on a report that would either benefit their bottom line or not be worth their risk.

Dean is a miracle worker and because of him, 6 people under one roof have their financial stability restored and a little extra faith in humanity. Thank you Dean and the rest of your team for seeing the people behind the numbers and for being so personable in how you secured a plan to meet the needs of our unique circumstances. We are so grateful!

April 24, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

You are amazing! Thank you so much for taking the time to share your incredibly powerful story. Your experience truly highlights the kind of thoughtful, personalized service we strive to deliver. We’re beyond proud that Dean was able to provide clarity, compassion, and a meaningful solution to help you overcome such a difficult situation. Your integrity and dedication as a business owner is inspiring, and we’re honored to play a role in your journey toward creating generational wealth. Please know that Dean and the entire Platform Funding team will always be here for you—ready to help whenever needed. Wishing your family and business continued strength, success, and prosperity!

Rated 5 out of 5 stars

I just got my business funded and it…was quick and easy!!!

I just got my business funded and it was much easier than I thought it would be...and it was all because my funding specialist Clifford Chan answered every question and every phone call that I made...he was an absolute pleasure to work with...I highly recommend asking for him if you ever need funding for your business...I would give him 6 (six) stars if I could!!!...Thanks again Clifford Chan for all of your professionalism...Bravo

April 18, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you so much for the incredible feedback Benny! Clifford truly goes above and beyond for every client, and we’re so glad he was able to make the process smooth and stress-free for you. We appreciate the trust you placed in us and look forward to being here for you whenever you need. Wishing you and your business nothing but continued success — and we’ll make room for that 6th star in spirit!

Rated 5 out of 5 stars

Josiah/Excellent Customer Service

Josiah, provided GREAT CUSTOMER SERVICE ! I am Greatful and Thankful for all that he has done to help me with my business. Thankyou beyond measure to Josiah who I will never forget and indebted too . 100 STARS for Josiah.
Very Respectfully,
Niu Fakava

April 15, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you so much for the incredible feedback, Niu! Josiah truly goes above and beyond for our clients, and we're so glad he left such a lasting impression on you. We’re grateful for the opportunity to support your business and will always be here when you need us. Wishing you nothing but success moving forward!

Rated 1 out of 5 stars

Willful Disrespect

Insisted on using a legal name when redirected to a preferred name. Willfully kept on using said name after being asked not to. Sent emails after being told not to. Management refuses to acknowledge that anything was wrong with the ignored request.

Edit based on response:
Name use was IMMEDIATELY Clarified and continually ignored throughout the entire call. That is NOT respect.

DO NOT make excuses for your employee continuing to disrespect. Each WILLFUL disregard of a simple request was a further insult by your company and your representative.

Your director claimed to be fully aware and if he wasnt he should not have acted as if he was and blown off my concerns. He was more concerned with making excuses then correcting any issues.

All your reponses prove my point that you are more concerned with making excuses then actual remorse or correction.

April 16, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Hello Chief Bennett,

We’re sorry our first communication did not meet your expectations. The information provided on BusinessLoans.com — including your first name, email, phone number, etc. — is what we rely on to establish our initial connection, and we approach every business owner with respect.

That said, once you made your preference clear via text, our representative should have addressed you by your requested title, and we have addressed that internally. After reviewing the brief text exchange and your emails that followed, we do not believe the use of your first name warranted the level of personal insults and hostility directed at our employee.

When you contacted our main line, our Director of Operations did not yet have the full context of the situation and was unable to respond to your concerns as you expected.

Given the nature of your responses, we have closed your funding inquiry and will not be pursuing any further contact.

We wish you and your business the best moving forward.

Rated 5 out of 5 stars

Working with Devin was an absolute…


Working with Devin was an absolute pleasure! The service was top-notch—professional, responsive, and incredibly helpful throughout the entire process. What really stood out was how fast the funding came through—super quick and hassle-free. Highly recommend Devin and the team at Platform Funding if you’re looking for reliable, efficient support!

April 15, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you so much for the fantastic review Flor! Devin is a true professional, and we’re thrilled to hear he made the process smooth and stress-free for you. Speed and service are what we strive for, and it’s great to know we delivered. We’ll be here whenever you need us — wishing you and your business continued success!

Rated 5 out of 5 stars

Excellent Service

Carl and Joe went above and beyond to secure the best possible financial solution for my business. Their expertise and guidance were exceptional, and I would highly recommend working with them.

April 8, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the great feedback! Carl and Joe are a fantastic team, and we're so glad they were able to provide the support and guidance your business needed. We truly appreciate the recommendation and look forward to being here for you whenever the next opportunity arises. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Devin was great to work with

Devin was great to work with! Very thorough and clear.

April 8, 2025
Unprompted review
Platform Funding logo

Reply from Platform Funding

Thank you for the kind words! Devin always strives to make the process as clear and smooth as possible. We appreciate the opportunity to work with you and look forward to being here whenever you need us again. Wishing you all the best with your business!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look