While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently find competitive pricing for digital products, often significantly lower than official stores, making games and subscriptions more accessible. The service is generally regarded as reliable and convenient, with users frequently praising quick delivery of digital goods and the ease of replenishing balances. However, some people were dissatisfied with product quality, reporting items not as described or already used. Additionally, some customers experienced issues with the platform's policies, including frozen account balances, difficulties with refunds, and a perceived lack of buyer protection. There were also mentions of problematic payment integrations and unexpected commissions from certain sellers.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the wide selection,... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing dissatisfaction over issues like... See more

Service

Customers had positive experiences with service, often describing it as great, convenient, and reliable with... See more

Price

People report positive experiences with price, often finding cool deals below market price and keys... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing significant frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using the service since 2021 to purchase games in Steam. It's easy to replenish the balance and buy game activation keys for the Steam. Support is available around the clock, but sometim... See more

Rated 2 out of 5 stars

My experience with over 100 purchases sinse 2020 suggests that the majority of sellers on this platform are reliable. However, the current situation with purchasing an Xbox code, which turned out t... See more

Rated 1 out of 5 stars

Bought 2 subscriptions for one year. They both stopped working - one after 3 months, another after 4 months. The seller was blocked and never responded. The only things PlatiMarket Customer Service s... See more

Rated 1 out of 5 stars

I bought code for 9 usd , it was not working , seller kindly refunded me money. Website said comission fo refund will be 10% , or at least 1 usd. Do yhou know how much they sent me? 1,89 usd , from 9... See more


2.7

Poor

TrustScore 2.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(84)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

3 Years on Plati.Market

I use Plati Market has been around for 3 years, and during this time, the service has become more convenient and convenient. I recently bought the Schedule I game - the gift came 5 seconds after payment, while friends were waiting in the lobby. The price was lower than on Steam, and filters (for example, seller rating, number of sales) helped to choose a good seller. I also replenished my Steam wallet here - the funds arrived within one minute. Three years ago, navigation and website design were more complicated, but now everything is intuitive. If you need fast, clear, and affordable digital products without risk, then this is a great choice.

April 11, 2025
Rated 5 out of 5 stars

Let's not forget that this is a marketplace.

When reading reviews (actually reading them, not just glancing at the summary), one gets the impression that people don't quite understand that plati.ru is a marketplace, which implies that the buyer also assumes a certain amount of RISK.

I'll share my experience using my purchase of Steam wallet credit as an example.

SELECTION
When choosing a product, I always pay attention first and foremost to the number of sales and refunds; fortunately, this is displayed on the search page and the product listing.

Of course, every purchase (according to the site's information) is protected, but when buying from sellers with a low number of sales, the probability of ending up in a situation described in the negative reviews increases.

DESCRIPTION
And this brings us to the most crucial stage, where we have to READ the description.

This is apparently the step that people skip when they don't receive their product or get denied a refund. Even for a simple service like Steam wallet top-up, there are already 6 warnings, and if you ignore them, the money most likely won't make it to Steam :)

The number of such points increases when buying more specific services (like Spotify subscriptions, etc.), so it is ESSENTIAL TO READ THEM. This is, of course, a significant downside.

PAYMENT
The number of payment methods and the commission depend on the seller, but the main options are available; it's all standard.

After payment, you are taken to a page where either the key is already waiting for you, or there is a code for a chat with the seller.

CONCLUSION
Operating on the marketplace principle provides some of the most attractive prices on the market, but it forces the buyer to read and think more than one might like, + you carry a risk, albeit a small one.
4.7/5

August 20, 2025
Rated 5 out of 5 stars

My benefit

I've been shopping on this site for a year now. There were different situations, but the most important thing is the result, either I received the product, or there was a refund if the seller had any problems.
Why do I use this platform? The answer is simple and consists of two parts: 1) you can find the product cheaper than in other stores, even on sales. 2) You can purchase products that are impossible to purchase due to the current political situation in the world.

August 25, 2025
Rated 5 out of 5 stars

A good website with great deals

I often use this site, especially nowadays it helps a lot.
This platform for the purchase of digital products has changed beyond recognition over the years. New design, user-friendly search filters and extensive product range.
You can always find great deals online, and a large number of sellers have a system of bonuses or rewards for purchases.
Moderation works well, sellers take care of their rating, which reduces to zero the chance of being deceived when making purchases.
And it amuses me that the old version of the site is depicted as the logo)

August 23, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM Warning for Crypto Buyers

Paid in LTC for a digital product that didn’t work. The seller had over 15,000 positive reviews, which made it seem legit — but it was a trap. They promised to refund 80%, then only offered about 50% and ghosted.

Support won’t refund in crypto, even though that’s how you pay. Instead, they push shady refund options like WebMoney, Russian SIM accounts, or region-locked gift cards. The only crypto option comes with high fees and a $10 minimum — basically useless.

This platform is flooded with sellers using the same scam pattern: fake trust, broken products, and no accountability.

The answer is simple: don’t use the site. It’s a pure SCAM. AVOID.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

The admin is racist

The admin is racist, I had good sales going on but he banned me because I'm muslim. I had not a single negative review, he bans me for no reason and keeps the other seller who sells the same thing with 10+ negative reviews.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

This is one of the worst marketplaces…

This is one of the worst marketplaces I've ever seen, their support is as bad as the visual interface, if you buy, basically, if the seller doesn't solve your problem, you've lost money, because the site's support is so useless, don't buy and don't lose money on this site, eldorado and g2g are better

April 25, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scammed by seller with over 5,000…

Scammed by seller with over 5,000 positive feedback

Tried to buy left 4 dead 2 Xbox account, for $5 and the guy took hours to reply back and didn’t follow his instructions he had listed prior to me buying. Refused to follow thru.

So far no refund. Let’s see how long this takes if I even get it.

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. avoid this website by any cost.
I'm a new seller in their, i have sold some products, recently i sold a product to a customer, customer had some problem and contacted me, i offered him a replacement and he agreed, i provided him the replacement and he was happy, he leave a positive feedback for the order.
after a week plati contacted me and asked me to refund the buyer! i asked them why should i refund the buyer? they say i deceived the buyer! i asked them how did i deceived the buyer? did he complained you guys? they say no! then i said the buyer is happy with the replacement, he even left a positive feedback. how did i deceived then? they didn't answer this time!
Instead they blocked my account and fund!
now not even answering me!
stop using this platform, these are dishonest, thief.

September 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

I want to warn all potential users and…

I want to warn all potential users and sellers about the extremely negative experience I had on the Plati platform. Recently, I was permanently banned as a seller on this platform for the first time.

In my opinion, the reason for the permanent ban was unfair. It could have been easily resolved through a dialogue with support, but I was not given any opportunity to discuss or rectify the situation. They simply wiped out all my accumulated reputation, sales, and loyal customers with one stroke.

Furthermore, on Plati, there are sections where listing an item results in the platform taking huge percentages — almost up to 50%! This is simply unacceptable for sellers who aim to earn honestly from their products.

If my offense was indeed considered significant, I had long since apologized and was ready to correct the situation. However, even this did not help.

I want to warn everyone: if you plan to trade on plati or use this platform for other purposes, choose another platform. You can be permanently banned for the slightest offense, without any chance to explain or rectify. Remember, even in prison, people are sentenced for a specific term, not forever. Here, you can lose everything without warning and without a chance for recovery.

It should also be noted that to receive more favorable treatment as a seller, you need to invest huge amounts of money, up to $100 a day. I was investing around $30-40 a day, and even that didn't save me. Additionally, to have normal sales, you need to invest a lot of money in advertising. Without significant investments, your products simply won't be noticed.

Do not repeat my mistakes and choose more reliable and fair platforms for your activities.

I am ready to provide proof of my words if requested by the administration of the platform where I am posting this review.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good site

This site is good if you choose good sellers. I recommend you look at their scores, refund to amount sold ration & reviews. Also always contact sellers they may help(if warranty is included), if they don't help you can always contact site admins. I had experience with both of those and its quite positive.

February 18, 2024
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look