Platinum Shoe Care Reviews 

335
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express immense satisfaction with their purchases, describing products as fantastic, superb, and beautiful, highlighting high quality and attention to detail. Many are delighted with the craftsmanship, noting items exceed expectations. The team's excellent communication and service are also appreciated, with delivery often efficient and sometimes faster than anticipated. However, some customers noted issues with the product's finish, including blemishes, stains, or unfinished details on the shoes. There were also instances where packaging arrived damaged or flimsy, and some expressed concerns regarding authenticity or material quality.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing high satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship,... See more

Staff

Consumers find staff to be professional, personal, and efficient, with many reviewers describing the team as... See more

Delivery service

Users describe positive interactions with delivery service, often praising the speed and efficiency of... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PSC offered an amazing, professional service throughout the process of getting customised shoes. They worked hard to make sure expectations were managed and were really responsive by email and phone.... See more

Rated 5 out of 5 stars

I sent a used pair of Travis Scott with some upper ware and have received back a pair that definitely passes for brand new 👍 amazing work by these guys. I waited longer than originally agreed but it... See more

Rated 5 out of 5 stars

Great trainers , this was my second pair of custom trainers and I couldn't wait for them to arrive. Upon arrival I was blown away by the quality of them , Great staff as I moved house whilst the trai... See more

Rated 5 out of 5 stars

Received my custom air force ones and couldn't be happier! They look great and came within timeframe given. I had some spare laces tags included but were broken when I got them. Emailed and got a resp... See more


Company details

  1. Cleaning Service

Written by the company

A business dedicated to customer satisfaction through shoe cleaning, repairs and customisation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(335)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

PSC are Amazing!

PSC offered an amazing, professional service throughout the process of getting customised shoes. They worked hard to make sure expectations were managed and were really responsive by email and phone. I bought signed shoes and was thrilled to be able to prove provenance etc. thanks to the whole team, my husband is thrilled with his gift

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Superb from PSC

Superb from PSC. Well chuffed with my signed Tony McCarroll trainers, drumsticks and cd. Really nicely packaged, along with the numbered authenticity certificate and photo of Tony. Really pleased

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

🙌🙌🙌🙌

Good communication through out , always quick to reply, quality work and everything as promist ! Top man

January 27, 2026
Rated 5 out of 5 stars

Fantastic overall I bought the Tony…

Fantastic overall I bought the Tony mccarroll pack and was lucky to receive everything I wanted for the first hundred you got a signed cd I asked for a specific number in the collection which was granted
A brilliant company that kept you informed every step of the way due to how long these would take they never made you feel like you’d been put to one side and they just took the money far from it I love companies that communicate it gains my trust and psc certainly did that thank you and I love the package as a whole

January 27, 2026
Rated 5 out of 5 stars

Friendly, personal and efficient

Friendly, personal and efficient! Oh and the shoes! Wow! This is true craftsmanship and the attention to detail is incredible! I have purchased three of their special edition adidas shoes and none have disappointed- I will be a regular customer

January 27, 2026
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Rated 5 out of 5 stars

Custom made trainers

Great company dulton and the team do a fantastic job with the projects we all love and appreciate this is the 2nd pair of custom trainers and they’re fantastic would definitely recommend to anyone

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond in making me feel like a special customer

Firstly I was so appreciative of the fact that I was kept updated throughout my order being designed and prepared, I was impressed that it was the owner talking to me not anyone else that made me feel like a valued customer! I was also asked what number I’d like on my Tony Carrol shoes which was also really great. What I received was mind blowing! I didn’t expect to get the signed CD in mine so when I saw that I just was totally blown away! I love this company and their really personal touch and customer outreach and I’ll be keeping an eye out for other shoes to order and buy! These guys are beyond five star!!

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

A wearable detailed experience!

From the moment I first heard about the custom Adidas collaboration with Tony McCarroll I knew that this would be an extra special gift for an extra special Oasis fan! Communication is everything. Dulton,the director sent updates with thoughtful care and responded efficiently to emails. Every detail of this entire experience has been such a delight. First came the packaging! Then all of the special signed details…and the shoes…they are SO soft followed by more details. Thank you for creating this one of a kind memento. They are more than just shoes they are a wearable experience.
Cheers!
Sincerely, Sara Jimerson Giglio

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Would I buy from PSC again? Definitely not Maybe 🙂

I was kept updated throughout the process, queries were answered in a very timely and professional manner.
Order was tracked and delivered as promised. The real treat was the product itself. I'll treasure these shoes for a lifetime, top quality certified and well worth the wait. Thank you so much.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Tony Mcaroll PSC Adidas edition trainers

The trainers are superb. They came with signed drum sticks, signed definitely maybe cd and a twix 😋
The custom box is also of good quality. This is my 3rd order with PSC and I am NOT disappointed at all. Keep the music collaborations going ⭐🌟⭐🌟⭐

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional purchase.

Absolutely over the moon with my purchase, even better than I expected it to be. Quality, packaging and presentation is beyond exceptional. Definately recommend if you want a special gift whether for yourself or others. Very highly recommended.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. The craftsmanship is outstanding, and you can really see the attention to detail in every pair. The fit is perfect, the materials feel good, and the final result exceeded my expectations. The team was professional, responsive, and genuinely cared about making sure everything was exactly how I wanted. Highly recommended for anyone looking for high-quality custom footwear

January 16, 2026

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