Backbone Labs, Inc. Reviews 314

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

I received the backbone PS edition controller as a gift 2 years ago. Overall it's really fantastic to be able to play games correctly with a physical joypad that is lightweight, small when folded and... See more

Rated 1 out of 5 stars

I purchased the Backbone Pro controller on 12th of January (Order SPY-1519674). I understand delays happen, but the lack of communication from this company is unacceptable. After not receiving u... See more

Rated 5 out of 5 stars

Backbone support team responds quickly, professionally, and whole heartedly. They are clearly trained not only on what they currently offer, but given resources on past items so the team can be inform... See more

Rated 5 out of 5 stars

Backbone One has exceeded my expectations. It feels and handles exactly like the best console controllers. There's no lag, it's super responsive, and the functionality and feel of the buttons is... See more

Company details

  1. Software Company
  2. Cell Phone Accessory Store
  3. Gaming service Provider

Written by the company

Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation. Free Shipping & Free Returns for US Purchases


Contact info

3.8

Great

TrustScore 4 out of 5

314 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

No longer a 5/5 for some

This product was really a 5/5 until I bought a iPhone 13 pro. I don’t think I would’ve minded needing the attachment piece but I owned it for 2 weeks before I got the new phone. So, that’s partly my fault for not waiting. I waited for about 2 months to get attachment from Backbone. I should have found it for sale sooner online from Etsy or something. Regardless, it still doesn’t fit as well as it did on my iPhone 11. And I feel like it scratches my camera lens every time I put it on. I love the controller but between having to take off the case, my lens cover, needing an attachment and still not a perfect fit, it’s just not a perfect product for me anymore. This is a perfect product and worth the money to right person though.

November 25, 2021
Unprompted review
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Rated 5 out of 5 stars

The backbone controller is hands down…

The backbone controller is hands down the controller to have for mobile gaming. It’s not only hardware that makes it so great but the dedicated app for it is just amazing as well. There was an issue with the camera bump on the latest iPhone models but bsckbone had a solution for it with their adapter to make the phone fit. This company cares about their product but they care more in taking care of their customers. I Highly recommend getting a controller from them if you own an iPhone and are big into mobile gaming. You will not go wrong.

November 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Love the controller

Love the controller! I'm very grateful they sent out a free adapter to help with the iPhone 13 Pro camera issue.

November 21, 2021
Unprompted review
Rated 5 out of 5 stars

Love the Backbone

Love the Backbone! The fact that they put the extra cost into quickly creating, and supplying an adaptor for the iPhone 13 Pro, at no additional cost is exemplary service. Get one!

November 21, 2021
Unprompted review
Rated 3 out of 5 stars

Slightly laggy with cloud gaming.

Cloud gaming off Xbox is slightly laggy. I understand that it’s still a beta but that’s something they need to fix. Makes it hard to play games like Forza and Skyrim where you need it to be as quick as your own reflexes. Works great with games off the App Store though, like COD mobile.

November 11, 2021
Unprompted review
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Rated 5 out of 5 stars

The backbone is an amazing accessory…

The backbone is an amazing accessory and he has so much potential, once for the down the line Internet is faster I can only imagine how amazing the cloud-based gaming can be. I just wish that I was able to play NBA 2K 22 on my phone with Backbone off of my Xbox playing remotely. But nonetheless it’s an amazing

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

I love this thing

I love this thing! It makes gaming so much fun. Their customer service is also fantastic. One of my keys stopped working and they sent me a replacement promptly. The only thing I wish is that you guys would make a case so I can travel confidently with my backbone!

November 11, 2021
Unprompted review
Rated 2 out of 5 stars

The offer for 3 months of game pass was…

The offer for 3 months of game pass was invalid because i am not a new user. That is
Like $45 dollars worth that cannot be used. The deal doesnt make sense because xbox game pass already gives you $1 dollars/month if u a new user so in reality if u are a new game pass user you only saving $3 dollars not $45 like advertise. Buy the razer kishii instead

November 11, 2021
Unprompted review
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Rated 3 out of 5 stars

Adater for iPhone 13 Pro max

I would have preferred to have the iPhone 13 pro max adapter ship at the same time. Im glad the backbone shipped quick, but I would have rather waited 3-4 weeks to have them together. Now I’m stuck here starring at my backbone.

November 11, 2021
Unprompted review
Rated 3 out of 5 stars

The backbone device is really cool to…

The backbone device is really cool to have as a gamer on the go… I would’ve gave you guys 5 star but I’m still waiting for my iPhone 13 pro max attachment it been almost 6 weeks for me and I still haven’t got any emails about it…

November 11, 2021
Unprompted review
Rated 4 out of 5 stars

The kinks

Sometimes my connection between the backbone device and my iPhone does work…I would have to unplug my iPhone from the backbone to get it to reconnect I’ve had to does this several times since purchasing the backbone…It a great device when it works Love it, I play with it everyday, this going to be the future of gaming

November 11, 2021
Unprompted review
Rated 3 out of 5 stars

Great product once you strip your device down

Great product once you strip your device down to its bare minimum. The product does not allow the user to have any kind of case or cover on their phone while using it.

While using the device with the IPhone 12 Pro Max, it scratches the one camera wheel.

When it comes to using the product for games and actual use, I can’t find any faults. Nice button layout and crisp feel make games feel like they were designed for the controller.

November 11, 2021
Unprompted review
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Rated 5 out of 5 stars

Backbone One. Exceeded all my expectations!

Backbone One has exceeded my expectations. It feels and handles exactly like the best console controllers. There's no lag, it's super responsive, and the functionality and feel of the buttons is perfect.

The backbone app interface is super simple and connects to all my xbox, ps5, and apple arcade games with ease.

In some ways it's also made just dropping into games for short periods of time anywhere in my house, or anywhere I go, really easy. i love that about it.

I would definitely recommend to friends and family.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

The Backbone JUST WORKS

The Backbone feels like an absolutely premium device and feels great and natural in your hands. It arrived quickly and worked incredibly well straight out of the box

November 11, 2021
Unprompted review

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