EDIT: They were able to resolve and credited my account. Giving 4 stars as my initial conversation with their cashier was that they stated that I made a mistake and I sent to the wro... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Impressed with withdrawal speed on btc and other crypto coins. Fun casino games and lots of line variety.
Company replied
Bracco is super easy to use. It’s extremely accessible and has the best odds. I would recommend it to anyone who’s looking for a sports book
Straight shooters reasonable response speed. No hassle cash out. Nothing worse than fighting for cash out
3.9
Great
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically takes over 1 month to reply
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Awesome experience with Bracco
Awesome experience with Bracco, been looking for a while for a good platform and this has it all.
October 30, 2025
Unprompted review
Deposit missing but end up being credited after a week
EDIT: They were able to resolve and credited my account.
Giving 4 stars as my initial conversation with their cashier was that they stated that I made a mistake and I sent to the wrong BTC address, when in fact I did everything correctly.
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I deposited $1.5k using bitcoin and deposited it using the QR code they generated.
I didn’t manually type the address. Everything looks good on the blockchain and it was sent successfully.
They stated they never received it at all.
Their support can’t even pull up the request ID with the BTC address that was generated in the deposit process. They don’t have any logs of the request ID at all. They said that logs will be generated upon successful deposit, but they don’t actually keep logs of the request if the deposit didn’t go through.
There are no records of request IDs with the generated bitcoin address so they can’t check any requests of deposit made in the account.
Stay away!!!
October 21, 2025
Unprompted review
I signed up and received 10k coins and…
I signed up and received 10k coins and $5 cash. I chose to spend my welcome bonus in the casino. I hit a jackpot and won $250 in just a couple of spins. I proceeded to playthrough the $5 bonus at least once and then tried to redeem my prize. I was unable to redeem because the site stated I still had a playthrough of $250. Having confidence that I had played through well over that amount, I decided to contact a live chat agent for help. The agent said that the $5 Bonus (Bracco Cash) was only meant for the sports betting section of the platform. I asked him to show me where in the T&C it says that. He said that they were a new company and that rule hadn't been added to the website yet. Im still waiting on a reply from support to further discuss this... Terrible first experience with PlayBracco. I do NOT recommend.
October 14, 2025
Unprompted review
Best customer service in the game!
Best customer service in the game!
October 7, 2025
Unprompted review
Only have good things to say about my…
Only have good things to say about my experience, great selection of games and very trustworthy
October 10, 2025
Unprompted review
Great experience
Great experience. Can’t wait for my next paycheck to come in and deposit it right away
October 10, 2025
Unprompted review
Exceptional interface and user…
Exceptional interface and user experience.
October 8, 2025
Unprompted review
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