Stay away from this casino. I made a deposit using their bonus. Was lucky and made some nice wins early on, followed all the bonus rules presisely. Then after the bonus was finished and the money/winn... See more
Company replied
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See what reviewers are saying
I had issues with my initial payment method due to my bank. When contacting support I was very pleasantly welcomed and helped over several chats. Salvina did not get agitated once but assisted me we... See more
Company replied
Customer service is very helpful and quick to resolve issues within reason. Haven't made a withdrawal yet but we'll see. While usually I don't like withdrawal limits on bonuses the $2000 does seem fai... See more
Company replied
I have been waiting almost 2 months my withdrawal of 7373€. They are not paying anything and stopped replying to my emails. Earlier they just kept saying be patience and they will contact anoth... See more
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You should know
3.5
Average
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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casinos need to lighten up not all people have proper house nor id
so this is my first review ever. the staff over at genesis and playerz .com. are great people. very helpful. I know there's rules and laws . all I saying is there people out there that would love to play but can't cash out 1 multiple accounts 2 you use your wife's acccount cause yours is frozen. all im saying is lighten up on the rules some people dony have bank accounts or even addresses and you look down on people that are homeless and wan't to play .
December 20, 2021
Unprompted review
Reply from Playerz
Hi Dan,
Thank you for taking the time to review us.
We are happy to see that you have had a nice experience with us 😊!
Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.
We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.
Regards,
Playerz Casino Team
Reply from Playerz
Hi Jarrod,
Thank you so much for taking the time to review us.
We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!
In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!
Regards,
Playerz Casino Team
10/10 if life can let me created a 6…
10/10 if life can let me created a 6 stars on five it's here that my choice stop
December 18, 2021
Unprompted review
Reply from Playerz
Hi Jimmy Dubois,
Thank you for taking the time to review us.
We are happy to see that you have had a nice experience with us 😊!
Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.
We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.
Regards,
Playerz Casino Team
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