Awful service
My order has never arrived, and customer service have already ignored 15 consecutive messages. They show no interesting whatsoever in replying.
Horrible
December 2, 2024
Unprompted review
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Company details
- Toy Store
- Children's Toys Store
- Game Store
- Gaming service Provider
- Toy and Game Manufacturer
- Video Game Store
Information provided by various external sources
Welkom op de PLAYMOBIL®-website. Ontdek alle producten, aanvullings en uitbreidingssets, leuke speelwerelden en info rond het bedrijf en Funparks.
Contact info
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When things don't go well
When things go well, all is well. We see the true character of a person (or in this case, company) when things don't go smooth.
For Christmas I bought some Playmobil sets for my kids. It seems the packaging line works by weighting the parts, to make sure all the parts are in the package. For me, one of the parts was double and the asymmetrical one next to it (they are halves of a tower) was missing. So the number of parts was correct, the weight was correct, they just didn't fit together.
I have contacted customer support and have received the correct part.
The quality of the sets is very good and we're enjoying the sets very much.
January 29, 2021
Unprompted review
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