The company refused to process my refund unless I posted a 5-star positive review and sent a screenshot. Conditioning refunds on fake reviews is unethical and misleading. Be careful before purchasing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me signing up for somethings I did not intend to. Daisy just send me a mail, which I sincerely appreciate, explaining the situation thoroughly. I have not had any bad experiences. Thank you Dais... See more
Zoe made my experience great and went above qn beyond to help me thank you Zoe.i caint remember the exact date without going back into my emails bit thank you
I would like to thank Harry, as I was rather nervous because I was misleaded by a false site, stealing my money. Harry directly understood me what was going on, and helped me getting of There, as Engl... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company refused to process my…
The company refused to process my refund unless I posted a 5-star positive review and sent a screenshot. Conditioning refunds on fake reviews is unethical and misleading. Be careful before purchasing.
The company requested that I delete my review before processing the refund. I refused and asked them to proceed with the refund first.
Refund
The whole website is a scam. I wanted to buy a software license via a different website, and instead of receiving the product, I received a "subscription". The page will promise you a refund if you post a good review on Trustpilot, adding to the fraud.
Note that they did NOT issue a refund after the (initially) positive review.
Thank you for compromising with me…
Thank you for compromising with me refund!
To whom it may concern thanks for your…
To whom it may concern thanks for your assistance and I appreciate the opportunity to chat with you about this inconvenience
Regard
Desmond Hewitt
I always got the answers to my…
I always got the answers to my questions and he was kind too, I hope to now get a refund for all the transactions made with my card. Thanks Kay
They rapid respons to my rquest also MR…
They rapid respons to my rquest also MR jeremy very helpful and support person
Paula helped me with my process
Paula helped me with my process, was kind and understanding with what was happening
Excellent escalation support by Paula
Excellent escalation support by Paula. Thankyou
Zoe handled the refund promptly
I had fun
I had fun, unfortunately I don't know how to play many of the games
customer support chat helpful
customer support chat helpful
the agent Maxry was helpful in answering my questions and referring me to whom could repair a difficult technical problem; pax vobis, thank you
I didn't get any gift I paid for a…
I didn't get any gift I paid for a membership because I thought it was amazing and nothing ever arrived. I would have really liked to receive those gifts. But I thought if they are gifts why do I have to pay? Thanks to support for refunding my money
I asked to cancel my subscription…
I asked to cancel my subscription immediately but more money where deducted from my account
The issue is resolved! The issue is resolved, Jamal contacted me.thanks for the help! Very satisfied!
The issue is resolved, Jamal contacted me. Thanks to the escalation team, thanks for the help!
Very satisfied!
Дякую за швидку відповідь і вирішення…
Дякую за швидку відповідь і вирішення мого питання, Diamond.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








