The website is clearly laid out, showing the different sports categories that they offer, darts, snooker, basketball etc. Within these categories it's a simple process to find your product options, ch... See more
Company replied
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The website is clearly laid out, showing the different sports categories that they offer, darts, snooker, basketball etc. Within these categories it's a simple process to find your product options, ch... See more
Company replied
We have been getting some great Unicorn gear, which generally had been difficult to access in the US market. The new site makes shopping easy and is a very good value. Enjoy seeing the new additions... See more
Company replied
My bat I purchased has broken twice now. The first time the damage occurred during a net session and I sent it back for repair. Last weekend it broke in the same place as the first and even worse this... See more
Company replied
I bought a Molten BG3800. Good ball at a good price for what I need. I got sent two feedback emails before recieving my order and a email saying my order was complete before the couriour even had rec... See more
Company replied
Official online home for Unicorn Darts, Gunn & Moore GM Cricket Bats, PowerGlide Snooker and Pool Cues, Molten & NET! Basketballs, Netballs & Hoops
South Barn, Crockham Park, TN8 6UP, Edenbridge, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing products and service is 2nd to NONE

Reply from PlayWithTheBest
Superb delivery time came a day earlier, one of the very best in the cricket industry, will definitely be buying from GM again!

Reply from PlayWithTheBest
As a whole it was great experience buying from your site. The only thing I consider to be a little disappointing is that you have changed the sum for free international shipping. I understand that maybe you have more expenses but if you lower this sum you will have more costumers from outside uk.

Reply from PlayWithTheBest
I ordered a Zelos 404. Got a faulty bat. It took a while for GM to send a replacement due to COVID. This replacement bat was lost in transit by the courier/delivery service. So GM sent a second replacement which I have finally received. All in all this entire process took around 6 Months!!!!
While i dont blame GM for time delays as COVID and Delivery Service were not in their control. But the quality of the bat and the fact that its supposed to be a grade "3" makes me want to question the quality standards at GM.
After using Kookaburra and a couple of other brands, I have been disappointed with GM.
Everything showed up on time in perfect condition. I am enjoying playing with my new darts everyday and will definitely be placing more orders in the future. Thanks to everyone there.

Reply from PlayWithTheBest
I use PlayWithTheBest to buy Molten basketballs. With them, you can guarantee the quality that you are getting. Not only in the products but also the customer service, which is second to none.
An absolutely 5 star organisation which I am happy to use, time and time again.
Go Molten 🏀🏀🏀

Reply from PlayWithTheBest
The product the player edition bat I received was not up to the mark. The bat was cracked after its first use and informed GM team about it and they told me to return it in my cost. Sending the shipment in my cost was not worth. Therefor requested for an account number. No response received. Scrapped the bat and moved to different brand. Will not buy any thing from GM again.

Reply from PlayWithTheBest
Bat cracked in a 2 weeks. Vendor is not ready to repair or pay for international courtier. Beware if you are buying from other country. No repair or replacement service

Reply from PlayWithTheBest
This website is like a darts cash and carry store and it's the best.

Reply from PlayWithTheBest
Great customer service

Reply from PlayWithTheBest
Very good service and you can also get some darts that the players don't use anymore. Would Highley recommend. Thanks

Reply from PlayWithTheBest
Brilliant cue, father in law was very happy.
Fast delivery too considering the current situation.
Definitely recommmend.

Reply from PlayWithTheBest
the delivery take so long , i paid for delivery for 48hrs. but did not happend

Reply from PlayWithTheBest

Reply from PlayWithTheBest
Can't really fault any part of my purchasing process. Arrived in reasonable time, the basketball looks legit.....

Reply from PlayWithTheBest
I have no idea about my order. No email confirmation or otherwise... only this mail about giving feedback? What am I supposed to say?
Its difficult to rate as I am awaiting a reply to my email sent 22/04/2020 regarding this item and my observations upon receipt.Once I have received a reply I will be more able to rate and review.
Good quick delivery with plenty of communication about tracking etc. Would certainly buy again

Reply from PlayWithTheBest
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