I was a bit sceptical about buying replica perfumes but when i got the perfume it literally smelt like the original perfume. I could smell it on me throughout the whole day. Even after taking a shower... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product smell doesn't even last for 20 mins after wearing it, either on skin or on clothes,... I'd still Like to try it again, maybe it might the one I'm Looking for, but now I'm really disappoint... See more
Company replied
Quick and they actually communicate with you which is awesome. Delivery is suuuuper fast. I was happily surprised and wow-ed to receive it in 2 days. I still wanted to change my mind about one thing a... See more
I have not yet received my parcel which was order on the 18th and it's now the 2nd. Delivery says 3- 5working days. I cannot track my parcel as it says order complete yet has not arrived and no answ... See more
Company replied
Company details
Contact info
514 luthuli park, phase 1a, 0742, Polokwane , South Africa
- +27817063636
- admin@plkmall.com
- plkmall.com
3.6
Average
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The frangrance doesn't last…
The frangrance doesn't last long,(smell)when i received it the lid was broken..everytime when im using it i must put the lid in a right way so i can be able to spray it
September 30, 2022
Reply from Plkmall
Hello Nobuhle, my deepest apologies for the inconvenience caused. We do replace broken bottles or damaged lids. Thank you.
Advertisement
Pleasantly surprised
Pleasantly surprised. My order was delivered in good time and the product was excellent
September 5, 2022
Reply from Plkmall
Hi Comfort,
Thank you for your review. We wish to have you visit our store again.
Kind Regards.
The project is far from the original
July 4, 2022
Reply from Plkmall
Hi Henriette,
Thank you for your review. We are sorry about your experience, and yes our products are replicas.
Kind Regards,
Package arrived with one bottel perfume…
Package arrived with one bottel perfume broken. Only received the one fully intact.
June 25, 2022
Reply from Plkmall
Hi Jason,
Thank you for your review. We apologize for the broken bottle, please kindly contact admin via WhatsApp to arrange for the replacement of the broken bottle.
Kind Regards,
Advertisement
10/10
I was a bit sceptical about buying replica perfumes but when i got the perfume it literally smelt like the original perfume. I could smell it on me throughout the whole day. Even after taking a shower i still smelt it. They definitely got themselves a regular customer. I highly recommend them. Product came her nicely packed and secured. No leakage nothing. Just amazing.
June 11, 2022
I received my products in good…
I received my products in good condition, so that makes me happy and I'm looking forward do business with you guys again soon.
May 24, 2022
I'm disappointed in the product
I'm disappointed in the product. The fragrance only lasts for an hour or two and it doesn't smell like the original brand.
February 16, 2022
Reply from Plkmall
Hi Chantel, Thank you for your honest review. In our disclaimer we mentioned that there might be some odd perfumes and also they are replicas, we apologize for the inconvenience caused.
Kind Regards
PLKMALL Team
I still have not received my order
I still have not received my order. I doubt I will recommend your company to my friends and family.
February 12, 2022
Reply from Plkmall
Hi Bheki, we have emailed you, your waybill and you did not track your order. Here's what your order say, when we track it
"Your parcel is held at our depot to be collected by the consignee."
"We have experienced a problem with your parcel which is currently under query at our depot."
"Unable to Deliver - We are currently unable to effect delivery."
"The parcel has been left in the North Bay and will be delivered on the next scheduled delivery."
Your order was shipped on the 4th and was received at Cape Town on the 6th, the problem is that address you gave us. Next time, use our WhatsApp line, Phone line or E-mail for queries. We are currently investigating the matter we will contact you via WhatsApp or Email.
Warm Regards
PLKMALL.COM Team
Advertisement
Service was 5* but the perfumes aren't…
Service was 5* but the perfumes aren't genuine and once sprayed on your skin they immediately lose any fragrance, may as well spray yourself with water. I can accept that they aren't real because of the price but they still need to smell of something once on your skin. Was really disappointed!
February 1, 2022
Reply from Plkmall
Hi Nora, thank you for your honesty review😊. We have two review categories for service and product, please write your review under relevant category. Many thanks for your support❤.
Kind Regards
PLKMALL.COM TEAM
Very fast shipping and great…
Very fast shipping and great communication and product had no deformities or damages. Highly recommended.
January 27, 2022
Unprompted review
Reply from Plkmall
Hi Samantha, thank you for your review and many thanks for the recommendation and not forgetting your support, highly appreciated 🔥.
Kind Regards
PLKMALL.COM TEAM
I have nothing bad to say about my…
I have nothing bad to say about my experience,the service I received was phenomenal
January 4, 2022
Reply from Plkmall
Hi Lynnese, thank you for your honesty and we always strive to provide phenomenal experience with our customers, and many thanks for the support 😍.
Kind Regards
PLKMALL.COM TEAM
Reply from Plkmall
Hi Jackie, thank you for your helpful review and we always strive to provide excellent service. Many thanks for your support. We hope to see you soon at our store.
Kind Regards
PLKMALL.COM Team
Advertisement
I received my order in time and in a…
The perfume is fake, I was sooo embarrassed, I would like to have my money back.
December 20, 2021
Reply from Plkmall
Hi Luyanda, thank you for your review. Did you read our website disclaimer before making a purchase (https://plkmall.com/disclaimer/)? because it tells you everything about the products being replicas. Please read the website's disclaimer.
Kind Regards
PLKMALL.COM TEAM
Reply from Plkmall
Hi Anna, exciting news. Thank you for reaching back and many thanks for the support. We hope to see you soon at our store.
Kind Regards
PLKMALL.COM TEAM
Thanks quick service
December 16, 2021
Reply from Plkmall
Hi Thabiso, thank you for your review and we always make sure our service rendered within the said schedule. Many thanks for your support and We hope to see you soon at our store.
Kind Regards
PLKMALL.COM TEAM
Im very happy with the service .
Im very happy with the service .. it only took 3days for my order to arrive.
The packaging was great and intact abd lastly i love my perfumes they smell so great
December 9, 2021
Unprompted review
Reply from Plkmall
Hi Yolanda,
Thank you, we aim to keep our customers satisfied and happy. And we're glad you love our products. We hope to see you soon at our store.
Warm Regards
PLKMALL Team
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.