I used PLS for a new build development purchase. The developer pushed for a 6 week turnaround to completion, which I expected would be hard to meet. However, Billy and his team were immediately on top... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fantastic service, I can't fault them. Massive shout-out to Mark, for being really attentive, understanding and answering the phone nearly every time I called (which was quite frequently).... See more
Company replied
Catherine and the whole team have been a fantastic help for us with our recent sale and purchase. They made the whole thing seem effortless on our part. Catherine handled everything really quickly an... See more
Company replied
As first time buyers, our solicitor Sarah Evan’s at PLS was very helpful with the whole process. Any queries or issues we had was handled and sorted by herself with always providing an update when... See more
Company replied
Company details
Written by the company
PLS is a forward-thinking, nationwide property law firm specialising in new build and residential conveyancing. With offices in Manchester, Liverpool and Teesside, our experienced team supports thousands of clients every year with buying, selling and financing property. We help first-time buyers move into their new homes, support new build purchases and guide clients through both straightforward and more complex transactions, including buy-to-let, shared ownership and secured lending. By combining legal expertise, modern technology and a customer-focused approach, we make every property move transparent, simple and supported. If you’re planning a move or considering a property purchase, get in touch with our team today to discuss your needs and receive a competitive conveyancing quote.
Our Promise to You
Written by the company
- We're Committed to Our Customers!
- At PLS Solicitors, we believe every client deserves clear communication, expert guidance, and genuine support. We’re proud to treat every customer with respect, kindness, and a commitment to making the conveyancing process as smooth and stress-free as possible.
Contact info
Head Office and Administration Centre - PLS House, 2 Aegean Road, Atlantic Street, Altrincham WA14 5UW, WA14 5UW, United Kingdom
- 0330 024 4536
- info@pls-solicitors.co.uk
- www.pls-solicitors.co.uk
PLS Solicitors
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a very positive experience with…
We had a very positive experience with PLS Solicitors throughout the purchase of our new home. The team was professional, helpful and supportive from the beginning right through to completion.
Communication was clear, and we were kept informed about the progress of our purchase at each important stage. Whenever we had questions or needed clarification, the team was helpful and made the process easier for us to understand.
A special thank you to Jemma and the team for their assistance, patience and professionalism. We are delighted that our purchase has now completed successfully and we can finally collect the keys to our new home.
We truly appreciate all the work that went into making this possible and would happily recommend PLS Solicitors to anyone buying a property.
Thank you once again for helping us reach this exciting milestone! 🏡🔑
September 25, 2026
Unprompted review
Sarah Evans was fantastic
Sarah Evans was fantastic, highly recommend her hard work saved my house move
September 25, 2026
Unprompted review
PLS Solicitors have been amazing and…
PLS Solicitors have been amazing and made what is usually a stressful time to be stress free and straight forward. I would specifically like the thank Keeley Owen and team for everything they have done, always keeping us updated, explaining everything we didn't understand and were efficient.
September 25, 2026
Unprompted review
Sarah
Sarah was very patient, she walked us through the process. Her emails were prompts and her responses were quick and top notch.
It was a seamless process, no pressure, no hassles. It’s really good having this great experience on a first mortgage. Thanks again Sarah.
September 24, 2026
Unprompted review
Buying a home
I had a very positive experience with PLS. The whole process was handled professionally and efficiently from start to finish. They kept me informed throughout, responded promptly to my questions, and explained each stage of the process clearly.
I would highly recommend PLS Solicitors to anyone looking for a professional, reliable and supportive team to assist with their property purchase. Thank you for your excellent service and support throughout the whole process
September 25, 2026
Unprompted review
In general I was happy with the service…
In general I was happy with the service provided by Nick and team. Understanding that the process is not an easy one and can be quite complex then I do think that more communication could have been sent with probable timelines and general feedback. Maybe a weekly type report back would be a good idea. Otherwise all good and now the proud owner of new home! Thanks Nick and team.
September 25, 2026
Unprompted review
A very big thanks to you Lisa and your…
A very big thanks to you Lisa and your team we really appreciate your support, help and advice during this ups and downs you were there for us may God bless you all for your good service please keep it up once again thank you,Paulina & Leslie.
September 25, 2026
Unprompted review
Excellent from start to finnish very…
Excellent from start to finnish very well informed all the way, and especally Natallie thank you.
PLS. must be proud to have you on board always postive happy and supportive
Thank you again
September 25, 2026
Unprompted review
Highly recommended !
We had a very positive experience with PLS Solicitors, specifically the William Kerrs-Farmer Team, who helped us with the purchase of our new-build home as first-time buyers.
The whole process was very smooth and professional. The team were extremely helpful and supportive, guiding us through every step of the process. We really appreciate all their hard work and support in helping us purchase our first home.
Thank you so much to the entire William Kerrs-Farmer Team at PLS Solicitors! We would definitely recommend them to anyone buying a home, especially first-time buyers.
We look forward to working with you again in the future and will definitely recommend you to our friends and family. 😊
September 25, 2026
Unprompted review
We are first time buyers getting a new…
We are first time buyers getting a new build and we had Hannah Sutton and her team as our solicitors. They were fantastic in their communication with us.
Made the whole process very easy and stress free for us
Would highly recommend Hannah and the whole PLS Solicitors
September 25, 2026
Unprompted review
I had a very positive experience with…
I had a very positive experience with PLS Solicitors, and I would especially like to thank Georgina Greenwood for all her help and support throughout the purchase of my new home. She was professional, helpful and kept me informed throughout the process. The whole process was handled efficiently, and I always felt that my case was being looked after. I really appreciate all the hard work and support from Georgina and the team. I would definitely recommend PLS Solicitors. ⭐⭐⭐⭐⭐
September 25, 2026
Unprompted review
Reply from PLS Solicitors
Dear Gabriel,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had such a positive experience with PLS and that Georgina provided you with the professional, helpful and supportive service you deserved throughout your purchase. It’s particularly lovely to know that you felt well looked after and kept informed throughout the process.
We’ll be sure to pass your kind words on to Georgina and the team, they’ll be thrilled to hear how much you appreciated their hard work and support. We hope you’re settling into your new home and enjoying this exciting new chapter. Wishing you many happy memories there, and thank you again for recommending PLS!
Best wishes,
Team PLS
Great experience with PLS
Nick Anderson and his team were responsive and gave great guidance and support along the way. The portal was easy to use and helped smooth over the whole process of document review and signing. Thanks team!
September 25, 2026
Unprompted review
Reply from PLS Solicitors
Dear Lee,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Nick and his team were so responsive and provided great guidance and support throughout your experience with us. It’s also wonderful to hear that you found our portal easy to use and that it helped make reviewing and signing documents a smooth part of the process.
We’ll be sure to pass your kind comments on to Nick and the team. Thank you again for choosing PLS and for taking the time to share your experience!
Best wishes,
Team PLS
Very easy and stress free
Very easy and stress free
Sehrish was very helpful and informative throughout the whole process
September 25, 2026
Unprompted review
Reply from PLS Solicitors
Dear Samrti,
Thank you so much for your 5-star review. We’re delighted to hear that you found the process easy and stress-free, and that Sehrish was so helpful and informative throughout. Keeping our clients informed and supported is really important to us, so it’s wonderful to know you felt well looked after.
We’ll be sure to pass your kind comments on to Sehrish. Thank you again for choosing PLS, and we wish you all the very best for the future!
Kind regards,
Team PLS
Reply from PLS Solicitors
Dear Laszlo,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that our team was able to support you throughout your property sale. It was a pleasure to assist you, and we wish you all the very best for the future. Thank you again for choosing PLS!
Best wishes,
Team PLS
Highly recommend!
I can't recommend Lily and her team highly enough. Buying my new home had its stressful moments, but they were incredibly patient, understanding and supportive from start to finish. They explained everything clearly, answered all my questions without ever making me feel rushed, and kept me reassured throughout. Thank you!
September 24, 2026
Unprompted review
Reply from PLS Solicitors
Dear Matt,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Lily and her team were so patient, understanding and supportive throughout your purchase. Buying a new home can certainly feel stressful at times, so it’s lovely to know that their clear explanations, patience and reassurance helped make the process easier for you.
We’ll be sure to pass your kind words on to Lily and the team. We hope you’re settling into your new home and enjoying this exciting new chapter. Wishing you many happy memories there, and thank you again for your recommendation!
Best wishes,
Team PLS
Quick to respond
Had a very positive experience with PLS and Isabelle. She was quick to respond to my queries and very efficient. This was a totally different experience to one I had with a previous company that I used for conveyancing. I recommend them for any new build conveyancing process.
September 18, 2026
Unprompted review
Reply from PLS Solicitors
Dear Safi,
Thank you so much for your 5-star review. We’re delighted to hear that you had such a positive experience with PLS and that Isabelle was quick to respond to your queries and kept everything moving efficiently. It’s particularly lovely to hear that you felt this was a positive experience, especially having used another conveyancing provider previously.
We’ll be sure to pass your kind comments on to Isabelle. We hope you’re settling into your new build home and enjoying this exciting new chapter. Thank you again for your recommendation!
Best wishes,
Team PLS
Josh Randles and team from PLS…
Josh Randles and team from PLS solicitors delt with our purchase. They have been fast and efficient from start to finish. Constant updates and a fast reply to any emails. I would recommend them 100%. Thankyou Josh and team.
September 24, 2026
Unprompted review
Reply from PLS Solicitors
Dear Eileen,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Josh and the team provided such a fast, efficient and responsive service throughout your purchase. Keeping our clients informed and being available when they need us is really important to us, so it’s wonderful to know you appreciated the regular updates and quick responses.
We’ll be sure to pass your kind thanks on to Josh and the team. We hope you’re settling into your new home and enjoying this exciting new chapter. Wishing you many happy memories in your new home, and thank you again for your recommendation!
Best wishes,
Team PLS
What can i say
What can i say, the experience i received woth mairtin was exceptional, always kept me up to date with all the dealings and what was happening throughout my house buy.
Very profession and considerate from day one.
Couldn't have wished for a better person to handle my case. Thank you very much
September 24, 2026
Unprompted review
Reply from PLS Solicitors
Dear John,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Mairtin provided such an exceptional service and kept you informed and reassured throughout your purchase. It’s lovely to hear that you found him professional and considerate from day one, and we’ll be sure to pass your kind words on to him.
We hope you’re settling into your new home and enjoying this exciting new chapter. Thank you again for taking the time to share your experience, and we wish you many happy memories in your new home!
Kind regards,
Team PLS
5 star experience -
Kiera’s team were absolutely brilliant, they were super helpful and responsive throughout the purchasing process, and managed to get it completed within a few weeks. (And for a good price!) Could not recommend any higher. Thanks!
September 24, 2026
Unprompted review
Reply from PLS Solicitors
Dear Alex,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that Kiera and her team were so helpful and responsive throughout your purchase, and that everything was completed smoothly for you. It’s wonderful to know you were pleased with both the service and value you received. We’ll be sure to pass your kind comments on to Kiera and the team.
We hope you’re settling into your new home and enjoying this exciting new chapter. Thank you again for your recommendation, and we wish you all the very best in your new home!
Kind regards,
Team PLS
Good service provided and very thorough.
Good service provided and very thorough.
September 8, 2026
Unprompted review
Reply from PLS Solicitors
Dear Sukh,
Thank you for your 5-star review.
We’re delighted to hear you received good service and found our team to be thorough throughout the process. We really appreciate you taking the time to share your feedback with us.
Best wishes,
Team PLS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.