After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... See more
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Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... See more
Steve Trevelyan came today and went above and beyond sorting out with ohme about having an 8 meter upgrade. His positive energy and banter is infectious and made the job look simple .A true asset to y... See more
Filled out the enquiry form, contact made within 24hrs. Charger was cheaper than most other companies. Instillation was booked for 10 days later, where most other companies stated 4-6 weeks. The engin... See more
Company details
Written by the company
We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.
Contact info
274 Baker Street, EN1 3LD, London, United Kingdom
- 0203 795 7117
- andrea@plugin-stations.com
- plugin-stations.com
4.7
Excellent
1K reviews
Replied to 78% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Plug in stations were an absolute…
Plug in stations were an absolute delight to deal with from dealing with Eren who booked the job in through WhatsApp and making sure all the photographs I took were ok so the installation went smoothly kept in touch regularly and even managed to move my job forward to the guys who did the install who were very polite helpful and made minimal mess to which they cleaned up after I would definitely recommend plug in stations to anyone
December 30, 2025
Unprompted review
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Excellent service
Excellent service, from start to end, friendly helpful staff.
December 31, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your lovely review!
Very helpful installer
December 23, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback!
Quick and efficient fitting
Plug in stations were very quick to give a competitive quote but better still rhey were able to fit the charger within 10 days- buying from Octopus for example said they would give a quote in 6-8 weeks!!
The fitters arrived early on a horrible rainy day and got on with job quietly and efficiently without making a mess despite the pouring rain.
Charger works perfectly.
A great and timely service thank you
December 18, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback! We’re glad we could provide a quick quote and timely installation, even in challenging weather. It’s great to hear your charger is working perfectly, and we appreciate you sharing your experience.
Alan was very proficient and capable…
Alan was very proficient and capable performing the install with no problem
December 22, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad Alan was able to carry out the installation efficiently and effectively. We appreciate your feedback.
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Really happy with charger and service
The ordering process was straightforward with great support from Plug in Stations and for me the price represented good value. My only issue was that my installation was rescheduled which was a little inconvenient. When the technician arrived the installation was carried out quickly and everything worked first time. Really happy with charger and service
December 19, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback! We’re glad the ordering process was straightforward and that you’re happy with your charger and service. We apologise for the rescheduled installation and appreciate your understanding.
Great experience with Plug In Stations
After first contacting Plug In Stations, my Ohme home pro charger was installed within a fortnight.
I'd originally ordered the Ohme e pod (same price) through Octopus Energy, but after waiting 2 months and a cancelled fitting date, I decided to ask for my money back and try a different company.
The communication from Hollie at their office was brilliant, answered all my questions within minutes of asking via WhatsApp.
My fitter Surinder arrived on time and took note of my preferences as to where exactly I wanted my charger installing. He was very thorough making sure everything was safe with my electrical system before commencing, and made a fantastic job of the installation - extremely neat and tidy. No fuss from this very capable guy, who only left us without electricity for a matter of minutes whilst making the final connections. He then went through the operating procedure and made sure I fully understood everything.
I've now got a great bit of kit and piece of mind when charging my EV. Thanks so much Plug In Stations.
December 12, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your detailed feedback! We’re thrilled Hollie and Surinder were able to provide clear communication and a smooth, thorough installation. It’s great to hear you’re happy with your Ohme Home Pro charger and have peace of mind when charging your EV. We really appreciate you sharing your experience!
The engineer’s who came to install our…
The engineer’s who came to install our EV charging connection did an excellent job. They were professional, knowledgeable, and completed the work efficiently. Very happy with the quality of work and overall service
December 17, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback! We’re glad our engineers provided professional, knowledgeable, and efficient service, and that you’re happy with the quality of the work. We really appreciate you sharing your experience.
Quick, easy and reliable
So as I recently ordered a new EV that was coming this week I wanted to make sure that I had an EV charger ready to go at home before the car arrives and I was looking around many places and the earliest I could find was 2 weeks turnaround time which just wouldn’t work for me. Thankfully I came across Plug In Stations and spoke to their friendly staff who assisted me with everything from start to finish and managed to book an installation for a few days before my delivery which was brilliant. The installation went smooth and easy. Would highly recommend
December 17, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your kind feedback! We’re thrilled we could help get your EV charger installed in time for your car delivery and that the process was smooth and easy. We really appreciate your recommendation!
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The engineer was punctual
The engineer was punctual, professional and efficient. He was very friendly, polite and informative.
December 16, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback! We’re glad our engineer was punctual, professional, and friendly, and that you found the service informative. We appreciate you sharing your experience.
EXCELLENT Service
The communication with the company has been excellent and the engineers on the day were polite, professional and explained the workings fully
December 16, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad our communication and engineers met your expectations, and that everything was explained clearly. We appreciate your feedback.
Seamless service from start to finish
Seamless service from start to finish. Great communication and very helpful throughout.
Installation engineer was polite, knowledgeable and done a fantastic job.
Competitive pricing and highly recommended.
December 16, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your kind feedback! We’re thrilled to hear that our service, communication, and installation met your expectations. We really appreciate your recommendation.
Very careful installation with…
Would highly recommend 👍🏻
Very careful installation with excellent attention to detail.
December 15, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback! We’re glad you’re happy with the careful installation and attention to detail, and we appreciate your recommendation.
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My experience with Plug In Stations
I’ve had two visits to do the installation and to date I’m still waiting to use it. And in the meantime it’s costing me money to use public charging. I’m not impressed. It defeats the purpose of me purchasing a home charger from them.
December 10, 2025
Unprompted review
Reply from Plug In Stations
We’re very sorry for the frustration caused by the delay with your installation. Sometimes, certain installations require special materials or tools to ensure the work is carried out safely and to the highest standards, which can mean additional visits are necessary.
We completely understand how inconvenient this can be and really appreciate your patience. Our Customer Services team arranged a date that suited you, and we’re pleased the installation was completed successfully.
Our priority is always to deliver a safe, reliable, and high-quality installation you can depend on, and we thank you for your understanding throughout the process.
First Class Service
The installation guys were friendly, professional and efficient. They finished the job quicker than I expected and the installation looks good.
December 8, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad our team was friendly, professional, and efficient, and that you’re happy with how the installation looks. We appreciate your feedback.
2 Cancelled Appointments to fit Charger
It took 2 cancelled appointments and 2 actual appointments to finally fit the Charger.
The first appointment, I was told by the fitter he wouldn't have enough time to finish it.
The second appointment occured at 4.30 pm on Sunday. The fitter was excellent but the timing was one and a half hours after the schduled appointment.
December 7, 2025
Unprompted review
Great customer experience
The guys arrived on time and fitted the charger without any issues.The installation was neat and tidy without being too intrusive.I had to go out before they had fInished and they kindly left me a mobile number should I have any questions.
December 1, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad the installation went smoothly and that our team provided a contact number for any questions. We appreciate your feedback.
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So the booking of the installation was…
So the booking of the installation was excellent but then my appointment got cancelled on the day which was annoying as booked day off.
The guy who installed it was very good and did a great job.
December 7, 2025
Unprompted review
Reply from Plug In Stations
Thank you for your feedback. We apologise for the last-minute appointment change and understand the frustration. We’re glad the installer did a great job and that you’re happy with the work.
I an extremely pleased with the…
I am extremely pleased with the installation.
They turned up on time and explained all my questions.
They went through with Ohme app to help me set it up.
The installers were very polite and friendly.
Thank you.
December 5, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad our team could help with your questions and the Ohme app, and that you found them polite and friendly. We appreciate your feedback.
Nice work done by surinder and was very…
Nice work done by surinder and was very friendly. Good service delivery.
December 5, 2025
Unprompted review
Reply from Plug In Stations
Thank you! We’re glad Surinder provided friendly and efficient service. We appreciate your feedback.
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