Air Source Heat Pump installation Excellent installation, now off gas, lower bills, warmer home, plenty of hot water, great phone app (Homely). Unfortunately, I have heard that they have stopped i... See more
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Review summary
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Marius, Matt, Jamie & Owain did a fantastic job installing our heat pump and new radiators. It was a challenging job due to the building but they never once had any doubts about getting it done. Ext... See more
Company replied
Mr Arshad EV charger installer what an amazing guy very charming and polite and very knowledgeable, he done an excellent job at installing my EV and also explained how it all works, and left my place... See more
Company replied
John arrived on time for my Ohme ePod EV charger install. Explained every step of the process, before proceeding with a very professional install. Very happy with the work done on the day and very h... See more
Company replied
Company details
Written by the company
>>Powering you ahead with smart green energy solutions.>> Trading since 2011, Plug me in helps consumers, businesses and public sector organisations in the journey towards a cleaner energy future through solar + battery and EV charging solutions. We support the design, installation, maintenance and financing of these technologies, enabling our customers to reduce their carbon footprint and enjoy lower energy costs We're committed to delivering the highest quality green energy solutions tailored to our customers unique needs, all centred on our mission of providing smarter energy for all. In 2024 alone, we helped UK organisations save £10.9 million on energy costs. We work as your energy partner from day one. Our expert in-house team delivers end-to-end solutions, from early planning and funding through to installation, optimisation and long-term performance. Every system is designed around your building, your energy profile and your future plans – not just today’s demand. Trusted by organisations across the UK, Plug me in delivers stronger savings and genuine energy independence.
Contact info
United Kingdom
- 01858 525 407
- sales@plugmein.com
- plugmein.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great all round
Arshad has been very professional during both the technical survey visit and the installation visit. Everything has been explained and is installed as expected. Big thumbs up!
September 3, 2025
Unprompted review
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Professional, friendly and reliable.
We are happy. Arshad was polite, friendly and professional. Arrived on time, worked efficiently and expertly, resolved some issues with app functionality, clean and tidy, reliable, good job :)
August 27, 2025
Unprompted review
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug me in
I don't normally write reviews and I…
I don't normally write reviews and I wouldn't have come across this company had it not been for Scottish Power who as a company are a bloody nightmare.
However right from the beginning the plugmein folk have been amazing. Martyn who fitted the ev point was tremendous, explaining everything professionally while being a general good guy. Suzanne who booked the slot and coordinated things made me feel good about myself as a human, I never expected that and probably shows how seldom companies get the caring for customer bit right. Already my car is charging perfectly and I'm ready grateful. Thank you
August 22, 2025
Unprompted review
Reply from Plug me in
Hi Andy,
Thank you for your review. We are so pleased to hear you were happy with the service you received from both the office team and Martyn your installer! Happy Charging!
Sincerely,
Team Plug me in
Excellent install clean
Excellent install clean, tidy work and the engineer cleaning up after he finished, really very little disruption to my day highly recommend,👍🏻
August 21, 2025
Reply from Plug me in
Hi Neil,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Andrew was very friendly and explained…
Andrew was very friendly and explained the process and how to use the device really well, I am rubbish with IT generally but even I understood it.
Would recommend to anybody, very happy with service,
August 21, 2025
Unprompted review
Reply from Plug me in
Hi Mike,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Andrew provided you with a high standard installation.
Sincerely,
Team Plug me in
Professional and very good communication!
Communication before the day was good. On the day Arshad was professional, polite and talked me through everything he was doing. He showed me the app and checked I understood everything. Phillip joined him to assist and check things.
Very professional service and made me feel valued.
August 20, 2025
Unprompted review
Reply from Plug me in
Hi Joel,
Thank you for the 5 star review.
It's fantastic to see our engineers were able to provide you with a neat and tidy installation, and all-round great service.
Sincerely,
Team Plug me in
Excellent EV Charger Install
Absolutely problem free install with friendly and informative service from installer Andrew. The whole process with PlugMeIn was simple and straightforward; thoroughly recommended.
August 20, 2025
Unprompted review
Reply from Plug me in
Hi Paul,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Andrew provided you with a high standard installation.
Sincerely,
Team Plug me in
Air source heat pump installation
Very professional and polite installation team. The quality of the work carried out was excellent. They left the house neat and tidy when the job was finished. Would highly recommend this company based on our experience.
August 15, 2025
Unprompted review
Reply from Plug me in
Hi Dave,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Arshad fitted my wall box
Arshad fitted my wall box. Very friendly and pleasent. Got the job done right a way, he explained the app thoroughly, checked everything and tidied the area up. Amazing person and has a passion for his work of art. 10/10
August 19, 2025
Unprompted review
Reply from Plug me in
Hi Rikesh,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug me in
Andrew was brilliant
Andrew was brilliant, super friendly, knowledgable and helpful. Clearly takes care and pride in his work
August 19, 2025
Unprompted review
Reply from Plug me in
Hi Matthew,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Andrew provided you with a high standard installation.
Sincerely,
Team Plug me in
Andrew was extremely helpful explaining…
Andrew was extremely helpful explaining how it all worked, explaining about getting the best rates and ensuring everything was working
August 15, 2025
Unprompted review
Reply from Plug me in
Hi Sasha,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Andrew provided you with a high standard installation.
Sincerely,
Team Plug me in
Excellent service would use again
Excellent service, Arshad was very polite.. 100% Happy with the entire process!
August 14, 2025
Unprompted review
Reply from Plug me in
Hi Mark,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug me in
Arshad one nice man came smack on time…
Arshad one nice man came smack on time done a beautiful work top marks
August 13, 2025
Unprompted review
Reply from Plug me in
Hi Bhaskar,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug me in
Installation was very smooth
Installation was very smooth. Andrew and Dean were very helpful. Andrew was very sociable and polite. Expert in all aspects. Thoroughly recommend Plug me in. 5 star.
August 12, 2025
Unprompted review
Reply from Plug me in
Hi John,
We really appreciate you taking the time to provide us with such positive feedback.
Andrew is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug me in
Arshad was very professional and…
Arshad was very professional and explained system and app very well
August 12, 2025
Unprompted review
Reply from Plug me in
Hi Sailesh,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Indra Charger installation
Fantastic service from start to finish. Chris was our installer and arrived on time, was extremely professional, and completed the EV charging port installation to a very high standard. The work area was kept clean and tidy throughout, and everything was explained clearly. Couldn’t be happier with the result — highly recommended!
August 12, 2025
Unprompted review
Reply from Plug me in
Hi Calum,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Chris provided you with a high standard installation.
Sincerely,
Team Plug me in
Great installation Chris couldn’t have…
Great installation Chris couldn’t have been better.. walked through the process the cable locations etc make sure the black cable wasn’t visible on the render.. couldn’t recommend more
August 11, 2025
Unprompted review
Reply from Plug me in
Hi Graham,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Chris provided you with a high standard installation.
Sincerely,
Team Plug me in
Home charger
Fantastic service again. My charger was occasionally tripping when charging during the night so i got in touch with Plugmein to see if someone could come out and have a look. I asked for Arshad as he was fantastic when he installed my charger a year ago and had the same experience again today, extremely friendly and helpful and managed to find an issue with the RCD which was causing it to trip. It was very nice to see him again.
Also a big thank you to the lady I spoken to on the phone when I first reported the issue. She was also extremely friendly and helpful, I think her name was Suzanne.
August 7, 2025
Unprompted review
Reply from Plug me in
Hi Chris,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a quick diagnosis, and all-round great service.
Sincerely,
Team Plug me in
EV charger installation
Just had my EV charger installed by plugmein and I must say it was flawless, great tidiness, great communication and solid installation. Would highly recommend (in Edinburgh area)
August 7, 2025
Unprompted review
Reply from Plug me in
Hi Jamie,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Arshad was brilliant
Arshad was brilliant, so professional kept me updated every step of the job was clean and thorough and I'm very happy with my charger.
Suzanne and Ed helped us also were able to assist with the installation of the charger in the office too.
August 7, 2025
Unprompted review
Reply from Plug me in
Hi Laura,
Thank you for your review. We are so pleased to hear you were happy with the service you received from both the office team and Arshad your installer! Happy Charging!
Sincerely,
Team Plug me in
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