Plus260 Tech Solutions Reviews 

264
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... See more

Rated 5 out of 5 stars

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... See more

Company replied

Rated 4 out of 5 stars

First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... See more

Rated 5 out of 5 stars

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... See more

Company replied

Company details

  1. Electronics Store
  2. also in
  3. Camera Store
  4. Cell Phone Store
  5. Computer Accessories Store
  6. e-Commerce Service
  7. Phone Repair Service

Written by the company

Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.


Contact info

3.8

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
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1-star

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3.8

All reviews

(264)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best guys in town

Best guys in town. Very honest, delivery always on time and you get the exact product you order!

September 30, 2022
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hi Chingaba,
Thank you so much for the 5-star review. We really appreciate your support and we are so glad you are pleased.

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Rated 4 out of 5 stars

Man United away jersey

Good quality jersey

September 22, 2022
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Reply from Plus260 Tech Solutions

Hi Mwape,
Thank you so much for the feedback. We are so glad you are pleased. Thank you for shopping with us.

Rated 5 out of 5 stars

Great experience

Great experience, I am definitely ordering from you soon.

September 9, 2022
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Reply from Plus260 Tech Solutions

Hi Masuzyo,
Thank you so much for the 5-star review and for shopping with us. We appreciate it and feel free to come for more plus260 products.

Rated 5 out of 5 stars

It was a great experience for me

It was a great experience for me, and I really appreciate and loved the jerseys

October 14, 2022
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Reply from Plus260 Tech Solutions

Hi Fred,
Thank you so much for the 5-star review and for shopping with us. We really appreciate it.

Rated 5 out of 5 stars

Arsenal football jersey

Was updated from start to finish,awesome experience,coming to jersey it was delivered on time,fits perfect and excellent material,keep it up!

September 23, 2022
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Reply from Plus260 Tech Solutions

Hi Fredrick,
Thank you so much for the 5-star review and for shopping with us. We really appreciate it.

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Rated 5 out of 5 stars

Efficient services

Ordered a charger block and received it instantly! Great service.

August 26, 2022
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Reply from Plus260 Tech Solutions

Hi Olivia,
Thank you so much for the feedback. We really appreciate your support.

Rated 5 out of 5 stars

Amazing service and quick delivery

Amazing service and quick delivery, good packaging too.
Will definitely be shopping with you again.

August 25, 2022
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Reply from Plus260 Tech Solutions

Hi Mutumba,
Thank you for the feedback. We really appreciate your support. Indeed and we can't wait for your next purchase.

Rated 1 out of 5 stars

You guys told me you will sell original…

You guys told me you will sell original appple battery I ended up getting Chinese battery

September 2, 2022
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Reply from Plus260 Tech Solutions

Hi Akhil,
We do sell original batteries.
Something must have gone wrong somewhere.
We had tried to reach you multiple times after you told us about how displeased you had been but you hadn't been responding to us. You just went quiet.

Rated 5 out of 5 stars

AWESOME SERVICE

I am really really happy with my laptop…everything is in excellent condition,delivery right on time and even gifted me a mouse..you guys are simply the best…
I am definitely coming back again and again…
Keep it up!!!

August 30, 2022
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Reply from Plus260 Tech Solutions

We are more than happy that you were satisfied with your purchase.
Thank you so much for the review and we can't wait for your come back😁

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Rated 5 out of 5 stars

Thanks a lot Plus260 for your good…

Thanks a lot Plus260 for your good services. Will definitely be back for more products. Keep up the good work!!

August 26, 2022
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Reply from Plus260 Tech Solutions

You are welcome Stephen!
Thank you for your continued support.
We are here for you!

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. A huge thumps up to your Team. I will definitely recommend Plus260 to anyone who needs an online platform that is thrustworthy and reliable.
Thank you so much once again for my order.
🙏🤝

August 15, 2022
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Reply from Plus260 Tech Solutions

Hi Kyna,
Thank you so much for your support. We really appreciate it.

Rated 5 out of 5 stars

My Experience with Plus260 Tech Solutions

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable each time I order something from them. Their products are also of great quality and they don’t take time to arrive. I’ve never had problems with any of the products I’ve purchased. Hence, I give them 5 stars.

August 15, 2022
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Reply from Plus260 Tech Solutions

Hi Chilufya,
Thank you so much for your continuous support. We really appreciate it.

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Rated 5 out of 5 stars

Great

Very efficient people, constant communication which is great for business and peace of mind. Anytime I order an item, I'm guaranteed of great quality and on time delivery at my doorstep

August 8, 2022
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Reply from Plus260 Tech Solutions

Hi Yasa,
Thank you so much for your support. We really appreciate it.

Rated 4 out of 5 stars

✌🏿✌🏿

Received all my orders, they are legit😉

August 4, 2022
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Reply from Plus260 Tech Solutions

Hi Pmuhau,
Thank you so much for your support and for trusting us enough to deliver your products.

Rated 5 out of 5 stars

Top notch!

You never disappoint. All devices I’ve ever gotten are in perfect mint condition. The service is exceptional.

August 2, 2022
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Reply from Plus260 Tech Solutions

Hi Mukuni.
Thank you so much for your continued support. We are so glad you are pleased.

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Rated 5 out of 5 stars

Ordering process was quick and easy

Ordering process was quick and easy. Product came quickly and works great

July 21, 2022
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Reply from Plus260 Tech Solutions

Hi Elizabeth,
Thank you so much for trusting us enough to deliver what you ordered. We really appreciate your support.

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