PlusCover Reviews 63

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and how effectively issues are resolved, often noting that repairs are completed promptly and to a high standard. However, some customers also noted dissatisfaction with certain engineers, describing them as rude, unprofessional, or dismissive. These isolated incidents involved issues like engineers arriving unannounced or displaying poor attitudes, which left a few people with a negative impression of the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, speed, and... See more

Staff

Consumers generally find staff to be positive. Many reviewers praise the friendly, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently covered my appliances have been so happy with the service. Sadly our dryer broke and an engineer came to try to repair it then due to it not being repairable it was replaced. Bedt cover out... See more

Company replied

Rated 5 out of 5 stars

I had quote saved, and phoned through as been with Domestic & General for donkey years. I was greeted by Oliver, who not only, reassured me, but because I am Priorty group, he was patient with me. I a... See more

Company replied

Rated 5 out of 5 stars

Great Service!! Washing Machine broke and they had an engineer here the next morning and it was fixed within 30min! Glad i've got all my appliances covered.

Company replied

Rated 5 out of 5 stars

I switched to pluscover after domestic and general more than doubled the monthly cost to insure my washing machine. PlusCover was a third of the price!! I was a little dubious changing from a well... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Boiler issue sorted. Thanks guys!

Had an issue with our boiler that kept popping up a few times a week for a while. Making a squealing noise and the water not getting hot Had these guys over, issue sorted. Issue hasn’t popped up since. Would recommend to anyone

January 16, 2025
Unprompted review
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Reply from PlusCover

Thank you Antony - it’s great to hear the issue has been fixed and you’re happy with the service!

Rated 5 out of 5 stars

100% recommend

Received a few jobs, the team were easy to work with aswell as the system, can’t fault them, will be using again in the future

January 30, 2025
Unprompted review
PlusCover logo

Reply from PlusCover

We really appreciate your feedback and are glad everything has been easy to use.

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