For starters, it took forever to get the shirt. The shirt has cheaply printed graphics and NO EMBROIDERY! Finally, it must have 1% linen and 1% cotton because it feels totally synthetic. DO NOT BUY!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For starters
For starters, it took forever to get the shirt. The shirt has cheaply printed graphics and NO EMBROIDERY! Finally, it must have 1% linen and 1% cotton because it feels totally synthetic. DO NOT BUY!
They sent wrong shirt and then said no…
They sent wrong shirt and then said no refund, period.
Everything ok but some confusion in…
Everything ok but some confusion in selecting process. Couldn’t get another shirt on the same page. Wanted shirts sooner but wasn’t able to do that.
I found products that I liked but return policy is problematic would like to return wrong size shirt for creditt
I found products that I liked. My original purchase was a Japanese art shirt. Which when received seemed a little full . My next purchase was a shirt with cat archer ordered in size large. It was clearly too small. I reviewed the return policy and it appeared to not allow returns if the wrong size was ordered. Another problem is that the shirts were sent from china and required shipping to be paid by purchaser. I have now ordered the correct size
Inferior material
Inferior material. Product much too expensive as a result no value for money.
WORST EXPERIENCE WITH A CLOTHING LINE
I would strongly recommend avoiding PlusX. I ordered a sweater for $44 and the item I received looked nothing like the photos advertised on their website. The material was extremely poor quality and was not even real sweater material as described. It honestly felt misleading compared to what was shown online.
What made the experience even worse was the customer service. I reached out multiple times requesting a refund and was repeatedly ignored or given unhelpful responses instead of an actual resolution. At this point, the lack of communication feels incredibly unprofessional and disrespectful to customers.
I also have no interest in the discounts or store credit they offered because after this experience, I do not trust this company enough to order from them again. Customers should not have to fight this hard just to get a response about a product that was clearly misrepresented.
Very disappointing experience overall.
The product was completely UNLIKE the photos
The product was completely misrepresented.
1. Listed as a sweater but was actually a sweatshirt.
2. Colors shown bright red and green but actually was muted muddy colors.
3. Pattern shown as crisp but actually had bled into the surrounding material.
4. Ordered a 5xl but actually measured as a 3xl with a 5xl tag sewn in.
Guaranteed money back but actually when requesting my money back I was told that I had to mail it to China and the postage would be more than the price.
Would I like to order a free item and keep the junk I received? (WHY ??)
Fraud and scam company.
Cheats you after waiting a very long time for delivery.
Don't waste your money.
Pluslx's Website has alot of very cool…
Pluslx's Website has alot of very cool looking mostly mens styles! I bought a "Plush Santa Shirt" which looked like if Santa was a body builder and I thought that would be fun for an ugly Christmas Sweater Party! It finally showed up 2 weeks after my party and almost a month after I ordered it and all it was, was a velvet Santa shirt that wasn't even the picture I bought from!!!! They won't let me return it sayng they are in China and they said they can only return 30% of my money or I can BUY aother item with a discount!!! I have been asking for another item instead of the 30% refund but now it is MARCH 6 and nothing!!!
Same story
Same story. Received cheap Chinese crap. They offered a discount and will not honor thier return policy. Tried honey, tried vinegar they refuse to honor thier word.
Easy to purchase!
After purchasing I was given no information on delivery time or when I could receive information about a delivery time. The web cite was easy to use and finding a size I needed using the size chart was a big help. The pictures of each item was clear! If this item comes through we will leave another product review.
Item sent was no where the item…Terrible item
Item sent was no where the item pictured or described.
Don’t waste your money on this website!!!
Attention!! scammer!!!
Attention!!! hands away from this "company" - the homepage is professionally set up, the pictures convey an article of good quality, but you get the very last china shit delivered!
It's a well-designed scam site!
don't buy anything there!
Stay away!
Stay away. The items looked awesome on the website. They were a 3 dimensional ugly Christmas sweater and pants. I should have known right away it was going to be a bad experience as they never emailed me a receipt. I finally knew the transaction went through when it hit PayPal. No tracking either. When it finally showed up, I had to laugh. It was a sweater with a picture of a 3 D sweater on it. The "matching" pants were also not 3 D as advertised. Really cheap material as well. After about a month of trying to return them, they finally said they could offer me a 10% discount coupon on a future order! LOL...
Just stay away! Don't be fooled by the images on the website.
Scam company, DO NOT BUY ANYTHING
My story is same as others, bought a shirt that was terrible quality both material and printing. Website says speedy return...they do not honor any returns. They try to give you 30% coupon for next order, say they have to wait to hear from Relevant Authority, there is none, just keep going back and forth. Initiated refund on October 23, 2025, dozens of emails and January 27, 2026 still giving me run around.
Completely unethical scam
Completely unethical scam. The item received was unlike what was advertised in terms of material or quality. It was outright a scam. I wrote them to ask for a refund and they said be patient and then never wrote back. I wrote back again and now nothing. I am mad at myself I did not look at the reviews.
Horrible quality and not what you…
Horrible quality and not what you expect. There is no muscle on their muscle shirt.
Misleading Advertising
Misleading Advertising. I have received the items, and I am extremely disappointed as they do not match the description or the quality advertised on their website and promotional materials. Both the Viking Celtic Knot Pattern Art Cozy Knit Sweatpants and the Viking Celtic Art Cozy Fur Collar Knit Hooded Sweater were sold as "Knit" (punto) garments.
However, the products I received are made of a poor-quality synthetic material (nylon/polyester style), with no knitted texture whatsoever. I complained via email, but they kept stalling me so that the 30-day window to open a PayPal dispute would expire. Be careful
Poor Quality-wrong fabric and print is pixelated
The reviews on their site are bogus. They do not make sense. The shirt I received was supposed to be a cotton t-shirt. It was not cotton. I don't know what it was. The printed words on the shirt were pixelated. It was horrible. I waited to post a review until I heard back from my request to return it. They said that due to the cost to return to China, I can "keep" the product and they offer a 10% off on the next order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








