Plusshop Reviews 

448
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AVOID unless you can afford to pay multiple times as much for your item. I unwittingly subscribed after purchasing something small and was then charged 9.95 for months. Emailed plusshop and was ignor... See more

Rated 1 out of 5 stars

Don't do it! What a scam with the membership subscription. It doesn't say how much it is and the checkout page looks like a completely ordinary checkout page. Absolutely vile way to run a business. Go... See more

Rated 5 out of 5 stars

Not sure what the fuss is all about. My experience has been absolutely fantastic. The item I purchased was excellent quality and great value and arrived exactly as stated. Yes! there was a membership... See more

Company replied

Rated 1 out of 5 stars

Had absolutely no idea I was being scammed into a £9.95/month membership when placing my order! I recall seeing this or a similar company on Watchdog... alarm bells rang! I got my order okay... well... See more

Company details

Written by the company

At Plusshop.co.uk will you as a member recieve exclusive prices for kitchen products, shoes, personal care & much more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

448 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(448)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Got a wrong order. No one responded to my emails. Not happy at all.

October 29, 2023
Plusshop logo

Reply from Plusshop

Hello Rox,

Thanks for your review.

If you did not recivie your products, please write to our customer service contact@plusshop.co.uk and mark it "Trustpilot" and i'll look into it.

Best regards
Plusshop

Rated 1 out of 5 stars

Avoid, dishonest company

The same as many people on here, the company signed me up to a membership that I neither wanted or was aware I signed up to. I will be contacting the consumer obusman, etc as this company needs as many people complaining about it as possible so they can not continue this behaviour.
I tried to log on to my account on plus shop they do that have any details on my purchases or my membership so how can they justify charging for something they don't provide, I have requested evidence of my purchase, me agreeing to the membership, and an email, etc showing they let me know about them taking a monthly membership. They have not been able to do any of this. Any generic reply saying it was obvious does not actually prove anything, if it's so obvious why are so many people on here complain?

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor service…

I have contacted the company to tell them they have not sent me my correct order but I have not even had a courtesy of a reply as yet

October 2, 2023
Rated 5 out of 5 stars

JOY! Arrived prompt and item smooth

I purchasedwas worried that Plusshop hadn't email/text info on the item at 01 Oct... thankfully they did respond finally at 03 Oct. The delivery arrived yesterday. Prompt, secure and smooth. HAPPY DAYS!

October 1, 2023
Rated 5 out of 5 stars

DC Dark Night Metal - Batman

I was worried as didn't recieve any email info despite Plusshop.co.uk created an account and some poor review on Trustpilot... but after 5 days deliver, from Denmark to UK was good! Prompt, secure and safe. Item box was clean and smooth. Great for my collection figure! Big BIG thank you 🤗

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

It's a total scam

It's a total scam. I ordered an item costing £10 once and without my knowledge I have been charged £9.95 per month for 3 years. They don't notify you of any membership or fee. Please keep away from this site.

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Beware: Crooks

PlusShop only sent half of my order and haven’t replied to my numerous emails or messages. Unfortunately, I didn’t check the reviews first. They seem to be first-class swindlers!

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking - daylight robbery

Shocking - have been robbing me of £9.95\ month membership for a year! Just found order email from the small order I made with them, small print says the first month membership is free then taken every month there after - perfect scam! Nobody in their right mind would knowingly sign up for a monthly membership. Impossible to log in and cancel too. Never experienced a scam like this - do not use this company

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Beware - Monthly Fee of £9.95

Like others on here it was not clear to me when I bought a small item from Plusshop DK that I would then be charged an ongoing monthly membership fee of £9.95. This is unacceptable in my view. I cancelled the `membership' as soon as I saw the first payment had been taken from my bank account. This company should be avoided at all costs.

August 28, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this website

I was charged for 4 months of membership (€39.8) without being properly notified. I did not receive an email confirming joining to such a membership. Only you can notice it in the order confirmation email down at the end where no one is checking. Customer service is very poor. I do not recommend this website. It's designed to fool people to join the membership and take their money.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great product and price

Great product and price. Arrived sooner than expected

August 1, 2023
Plusshop logo

Reply from Plusshop

Dear Kim,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 1 out of 5 stars

Shambles of a company

Shambles of a company. Recieved my package 3 items inside. All torn to shreds like a child at christmas had opened them. They tried to blame customs and then stated no damage done so no issue. Avoid at all costs !!!

August 2, 2023
Unprompted review

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