My package arrived inadequately packed with just some plastic cover and plastic tape. No box although there was one in the advertisement. The item is scratched. Plusshop.se took corrective action... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great price and service. The item arrived after just 4 days and exactly as described. The cheaper price was only available if you become a member but they offered the first 30 days free membership and... See more
I bought a product from a fraudulent website. While purchasing, I did not create an account or agree to any membership. Despite this, I have somehow been signed up for a subscription that I cannot... See more
The company deceptively exploits a membership subscription that you sign as you order. The monthly cost is hidden, but appears after some time on your credit card. After discovery I immediately notifi... See more
Company details
Information provided by various external sources
Som medlem hos Plusshop får du adgang til tusindvis af produkter for kun 139 kr/md. Kan opsiges til udgangen af medlemsperioden, første 30 dage er gratis
Contact info
Lyngvej 1, 9000, Aalborg, Denmark
- plusshop.se
2.7
Poor
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very pleased with the shipment
December 16, 2021
Reply from Plusshop.se
Dear Isi,
Thank you for your nice review.
We look forward to receiving and processing your next order.
Sincerely
Plusshop
Advertisement
It said delivery date is in 2-3 days
It said delivery date is in 2-3 days. 5 days passed already not delivered to cargo.
December 13, 2021
Reply from Plusshop.se
Kära Can,
Tack för din recension.
Vi ber om ursäkt för förseningen i ditt paket, vi kan se att du har hämtat ut ditt paket.
VI hoppas att du är nöjd med dina produkter du har beställt och du är alltid välkommen att skriva till oss på kontakta@plusshop.se
Med vänlig hälsning,
Plusshop
Very bad
First order was OK. Second is Catastrophe. I am waiting for my package more then 3 weeks... And no customer service. Wrote few emails, called by phone .... nothing is clear. I already needed to buy from store what I have ordered so I am extremely disappointed, worst shopping experience ever.. Will not use then anymore and do not recommend.
December 6, 2021
Reply from Plusshop.se
Hello A.L
Thank you for your review.
I am sorry if you had issues with getting your package.
The order number you have given trustpilot is on a order in August i can see that was picked up by you?.
If you need any help please contact us on kontakta@plusshop.se
Best regards
Plusshop
Better prices but they take monthly subscriptions 139kr. YOU BUT ONE ITEM AND END UP PAYING EVERY MONTH FOR THE SUBSCRIPTION. You can not buy any thing without subscription
Better prices but they take monthly subscriptions 139kr. YOU BUY ONE ITEM AND END UP PAYING EVERY MONTH FOR THE SUBSCRIPTION. You can not buy any thing without subscription
December 5, 2021
Unprompted review
Reply from Plusshop.se
Dear Ghada,
Thanks for your review.
The membership is described throughout the flow from any advertising to payment. It's described on the front page, all product pages and generally throughout the purchase process. Furthermore, one must actively accept the "Trade & Membership Conditions" by ticking a check box where "Trade & membership conditions" are underlined and thus highlighted. In addition, you have received your membership terms with your order confirmation.
The reason for the membership is because we sell all our goods at unprecedented low prices. On some items, we are up to 80% cheaper than other regular shops and webshops. Thus, as a customer, you can save a lot of money. This advantage can only be achieved by paying a monthly fee.
The membership is completely without a commitment period and can easily be terminated via your login or by writing to our customer service. This allows you to use the membership as needed.
Yours sincerely
Plusshop
Scam company!!!
Avoid this company at all costs, firstly the product I ordered was very poor quality but I have only ordered once so I can't comment on other products. They automatically sign you up to a monthly membership of SEK139 for ordering and whilst they state that this is in 'option' it is very misleading and difficult to avoid this!!! On top of this they never sent an email confirming I had a membership, no membership number of anything. It was only the transactions on my bank statement which led me to find out what it was for.
The customer service is by the far the rudest and worst I have experienced in my life, they proceeded to shout at me and tell me I was wrong for being angry and they wouldn't refund me, it was my fault etc. There is no customer care at all. They stated that they sent an email and sent it again but could not prove the original had been sent. This is a SCAM company that is not worth buying from, if their products were good quality then they wouldn't need to lock customers in to monthly payments as customers would just come back and order. Save yourself a lot of time and stress and avoid them.
December 4, 2021
Unprompted review
Reply from Plusshop.se
Dear Laura,
Thanks for your review.
The membership is described throughout the flow from any advertising to payment. It's described on the front page, all product pages and generally throughout the purchase process. Furthermore, one must actively accept the "Trade & Membership Conditions" by ticking a check box where "Trade & membership conditions" are underlined and thus highlighted. In addition, you have received your membership terms with your order confirmation.
The reason for the membership is because we sell all our goods at unprecedented low prices. On some items, we are up to 80% cheaper than other regular shops and webshops. Thus, as a customer, you can save a lot of money. This advantage can only be achieved by paying a monthly fee.
The membership is completely without a commitment period and can easily be terminated via your login or by writing to our customer service. This allows you to use the membership as needed.
Yours sincerely
Plusshop
Advertisement
I waithing too much the order
December 1, 2021
Reply from Plusshop.se
Hello Irena,
Thanks for your review.
I can see your package was delivered to you on the 1/12, i hope you are sastified with your products and we look forward to ship your next order.
Best regards
Plusshop
Price is ok, rude customer service
Price is ok, the delivery company failed to inform the parcel arrived (no sms, mail or physical notice). When I contacted helpdesk they answered in a rude and not customer-friendly way. I contacted them again after a few weeks with a different enquiry, and same thing, they answered in a rude and unprofessional way. Will wait for this months membership to expire and won't use again.
If you want good customer service, stick to amazon...
November 25, 2021
Thank you for the time and Security of…
Thank you for the time and Security of the delivery
November 22, 2021
Reply from Plusshop.se
Kära Abdi,
Tack för din fina recension.
Vi ser fram emot att ta emot och behandla din nästa beställning.
Vänliga hälsningar
Plusshop
Plusshop is the best shop to order…
Plusshop is the best shop to order things. Their shipping move so fast.
November 18, 2021
Reply from Plusshop.se
Kära Stella,
Tack för din fina recension.
Vi ser fram emot att ta emot och behandla din nästa beställning.
Vänliga hälsningar
Plusshop
Advertisement
Beware.
Beware. By buying anything you unknowingly and uninformedly become a "member" by default and actively have to opt out (when it is too late and the membership fee has been debited). Since this is card fraud my bank has reimbursed me. I have lodged a complaint against plusshop.se with the Swedish Police and the Swedish Consumer Agency, in the hope that the site will be closed down.
November 9, 2021
Unprompted review
Reply from Plusshop.se
Dear Amanda,
Thanks for your review.
The membership is described throughout the flow from any advertising to payment. It's described on the front page, all product pages and generally throughout the purchase process. Furthermore, one must actively accept the "Trade & Membership Conditions" by ticking a check box where "Trade & membership conditions" are underlined and thus highlighted. In addition, you have received your membership terms with your order confirmation.
The reason for the membership is because we sell all our goods at unprecedented low prices. On some items, we are up to 80% cheaper than other regular shops and webshops. Thus, as a customer, you can save a lot of money. This advantage can only be achieved by paying a monthly fee.
The membership is completely without a commitment period and can easily be terminated via your login or by writing to our customer service. This allows you to use the membership as needed.
Best regards
Plusshop
I have not yet received the product.
I have not yet received the product. Would you please check it again?
November 7, 2021
Reply from Plusshop.se
Hello Lan,
Thanks for your review.
I can see Postnord delivered the product to you today.
If you have any more question you're welcome to contact us on kontakta@plusshop.se
Best regards
Plusshop
I am very satisfied
November 6, 2021
Reply from Plusshop.se
Dear Arezo,
Thanks for your review.
We are happy to heare your satisfied with us and we are looking forward to ship your next order.
Best regards
Plusshop
I placed an order on 24 th of October…
I placed an order on 24 th of October and haven’t received my order yet . 200098892 it’s my order number.
November 4, 2021
Advertisement
Super fast delivery and the crépe…
Super fast delivery and the crépe machine is very good product as I imagine it
October 30, 2021
Reply from Plusshop.se
Kära Rawan,
Tack för din fina recension.
Vi ser fram emot att ta emot och behandla din nästa beställning.
Vänliga hälsningar
Plusshop
Reply from Plusshop.se
Hello Delia,
Thanks for your review.
We are very sorry to hear you have issues with the product.
Please contact our customer service at kontakta@plusshop.se and they will help you right away.
Best regards
Plusshop
The only problem is I need to pay the…
The only problem is I need to pay the postal costs when returning the items.
October 23, 2021
Reply from Plusshop.se
Kära Emina,
Tack för din fina recension.
Vi ser fram emot att ta emot och behandla din nästa beställning.
Vänliga hälsningar
Plusshop
If I could give a minus review I would
If I could give a minus review I would.
Ordered a product at a cost of 139kr.
They cancelled the order without telling me and only informed me after I enquired where my order was after a couple of weeks. Thought that was the end of it and bought a similar product elsewhere. I then notice a charge of 139kr (same price of the cancelled product) taken from my bank account and contacted them again only to get a reply of my membership with them being cancelled. The subscription charge is not relevant to me as my initial order was not met and customer service was/is non existent. I am now in the process of considering legal action over this scam of a company. What they've done to me is nothing better than downright theft and I will see them in the courts if I have to.
October 11, 2021
Unprompted review
Reply from Plusshop.se
Hello Antony,
Thanks for your review.
We had a talk on phone and I'm sorry for the error that happened, we have refunded you the 139,- and wish you a great day.
Best regards
Plusshop
Advertisement
Excellent Delivery Service and…
Excellent Delivery Service and Packaging also.
Time to time and good product.
I'm so Happy .
Thank you.
October 6, 2021
very fast delivery and very good…
very fast delivery and very good quality i will give 5 star for fast delivery and quality :)
October 6, 2021
Reply from Plusshop.se
Kära Eltaf,
Tack för din fina recension.
Vi ser fram emot att ta emot och behandla din nästa beställning.
Vänliga hälsningar
Plusshop
They very sneakily charge you 139 kr…
They very sneakily charge you 139 kr per month for membership, which you cannot avoid if you want to buy one thing and can only cancel 24 hours after. There is no reminder email of the upcoming charge. Terrible customer service.
October 4, 2021
Unprompted review
Reply from Plusshop.se
Dear Sam,
Thanks for your review.
The membership is described throughout the flow from any advertising to payment. It's described on the front page, all product pages and generally throughout the purchase process. Furthermore, one must actively accept the "Trade & Membership Conditions" by ticking a check box where "Trade & membership conditions" are underlined and thus highlighted. In addition, you have received your membership terms with your order confirmation.
The reason for the membership is because we sell all our goods at unprecedented low prices. On some items, we are up to 80% cheaper than other regular shops and webshops. Thus, as a customer, you can save a lot of money. This advantage can only be achieved by paying a monthly fee.
The membership is completely without a commitment period and can easily be terminated via your login or by writing to our customer service. This allows you to use the membership as needed.
We hope that you will be able to see what economic benefits we offer you, and that you will use our service in the future.
Yours sincerely
Plusshop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.