Pocket FM - #1 Audio Series Platform Reviews 2,454

TrustScore 2.5 out of 5

2.4

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing structure, finding it to be excessively high and constantly increasing, making it unaffordable to complete stories. People also reported issues with the app itself, including problems with episodes not loading, progress being reset, and difficulties in navigating the content. Furthermore, consumers were unhappy with the payment system, citing disappearing coins and a lack of clarity regarding the cost to finish a story. Some people were dissatisfied with the user experience, mentioning concerns about the app's monetization strategy rather than providing a straightforward service. They also found the stories to be repetitive and slow-paced, with some even describing the content as amateur.

What people talk about most

Price

Customers consistently express dissatisfaction with pricing, citing that costs have increased significantly,... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers express frustration with the coin... See more

Application

People report negative experiences with the app. Many reviewers express frustration with hidden charges,... See more

Payment

Reviewers express significant dissatisfaction with the payment system. Many customers report unauthorized... See more

User experience

Clients share negative opinions on user experience, citing numerous frustrations. Many reviewers find the app... See more

Based on these reviews

Rated 2 out of 5 stars

I enjoyed listening to Pocket FM, even though it is definitely overpriced. But, suddenly, the platform and rules have changed. I earned coins from the offer Wall last night, and woke up to a new pla... See more

Rated 2 out of 5 stars

This company could have an easy way to contact customer service when a person is having an issue, but it appears there is no such department. The story I've been following doesn't always resume... See more

Rated 2 out of 5 stars

Be careful. High cost expense. Not value for money. Considering cost you would also expect better AI and clearer chapter separation, or narration with more voice differences. There are good stories wh... See more

Rated 2 out of 5 stars

I had a monthly Pocket FM unlocked 2 hours per audio book per day across the platform. This worked as advertised until last month. My subscription renewed on.9-8-25. Episodes were unlocked throug... See more


Company details

  1. Media Company

Written by the company

Pocket FM is a leading audio series platform revolutionizing the way stories are told. The company has pioneered and nurtured the audio series category, an episodic form of storytelling, and presently has the most diverse audio series library. The platform offers a varied range of audio series across various genres, including drama, romance, horror, thriller, sci-fi, and more. With its strong blockbuster engine, the platform is consistently producing $10 million audio series. It curates personalized experiences for its 130 million listener community worldwide, ensuring that every story finds its perfect listener. It empowers talented writers and storytellers to thrive, fostering a vibrant community of 250,000 storytellers globally.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cannot wait to finish all the episodes!

Cannot wait to finish all the episodes!
And delete pocket FM useless.I will not start another story .They ask you to play 1ad.six ads & no episodes are opened.
customer serves is a waste of time with repetitive questions

May 15, 2025
Unprompted review
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Rated 1 out of 5 stars

They need to be reported to Google and to authorities

This company is rating themselves as "Teen," while even their advertisements are explicit. I'm sorry, calling it "his manhood" does not get around those rating regulations. And, they even have ads perpetuating r**e of a minor. These ads are all over YouTube. I don't care if they have any content that isn't explicit. When 75% of their ads are se*ual in nature and blaring loudly over every age group rated channel, this is is a problem. This company needs to be completely off Google platforms for violating age restrictions and promoting statutory content.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

How to have a dysfunctional relationship full of Physical and Emotional abuse. It's SICK

After several months of listening to Rekindled Heart, I'm halfway through. I'm using this for a review on Dysfunctional Relationships. It's nauseating how repetitive it is in its storyline. The physical and emotional abuse that's seen as acceptable in this romantic novel should be censored. This is true hatespeech and violence against women and those of "lower status" and still it does not get censored.
If you think this storyline is romantic, you truly need help, let alone the money you are wasting. Use the money you are spending on this abuse (perpetrated by wealthy elites) and buy some good counselling. This stuff is really sick.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Restrictions stop apple devices from login on website.

So they removed the option to login on website account with apple devices. This is because apple hide your email, and they wont let you login if it is hidden. Now here is the trick, i cant unhide my email because my account is created with the hidden email by apple.

Please remove this new restriction otherwise i cant access my account online (website) and i guess this is the case for many apple users if not all.

April 30, 2025
Unprompted review
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Rated 1 out of 5 stars

I'm a writer

I'm a writer, and they scam the writers too. They accept your books, then don't pay you for them, but steal the concept. They have a few folks on their forums that tell you they're getting paid but no one does. After they get the idea, they run them through their ai systems to create the audio that all of you read or listen to. The whole thing is one big scam!

April 22, 2025
Unprompted review
Rated 2 out of 5 stars

Rip off

I guess it's supposed to bleed you out of Money. Less free episodes each day and you can only buy single episodes, not a wohle series.
To listen to a wohle series youd pay hundreds of Euros.

April 17, 2025
Unprompted review
Rated 2 out of 5 stars

Too expensive

Stories are good, narration is good. Only issue is how expensive a few hundred dollars for each book is a little much. Waiting for episodes to be free not really an option either as it would take around a year to finish. Not really worth it in the end. Will search for a cheaper platform.

April 16, 2025
Unprompted review
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