Pocket Option Reviews 286

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment and refund processes, often encountering significant delays or difficulties in withdrawing their funds. Customers also frequently reported issues with the website and the overall service, describing it as a waste of time and effort. The customer service was often unhelpful, providing inconsistent responses and failing to resolve issues. Some people were satisfied with the withdrawal process, noting that it was smooth and without unnecessary delays. A few other people also felt that the platform was the best for trading, with some reporting significant profits.

What people talk about most

Payment

Consumers find payment to be negative, with many reporting significant issues accessing their funds.... See more

Refund

Reviewers express significant dissatisfaction regarding refunds. Many customers report that withdrawal... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and concern.... See more

Customer service

Clients share negative opinions on customer service, frequently reporting a lack of effective support. Many... See more

Service

Users describe negative interactions with service. Many reviewers report their accounts being blocked without... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The application fully consists of scam and fraudulent brokers. On 27 th of September 2025 one Mr. MANISH TRADER swallowed my whole funds within span of 2 minutes under copywriting trading, though the... See more

Rated 1 out of 5 stars

This business is a huge #scam. I #deposited money into the account, made twice as much, and was subsequently unable to take anything #out. Spend less time and money on the website! They should all... See more

Rated 1 out of 5 stars

100% scammers! i will not talk about how many person they scammed till now already... but i will talk about my experience of today... when i wanted to deposit via usdt, they say it will take 3-5 minu... See more


Company details

  1. Investment Service
  2. Foreign Trade Consultant
  3. Trade School

Written by the company

Welcome to the most contemporary and refined Platform for trading on financial markets. Create your free account and start using all the available trading opportunities and features to earn on trading.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

286 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I already give orginal Bank account…

I already give orginal Bank account statement with customers officer stamp. The team not accept that statement also. I tried for proving i am legal person. I am not giving fake documents. They not accepted pdf statement that one also i send. Now tried sending documents and massaging. Very bad process. I already provide my card picture also but i don’t know what they need. Very bad i don’t have any word what i need to tell......

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Hey everyone this company is scam!!

Hey everyone this company is scam!!! I deposit 800$ then I waited to see the funds but it won’t show I mailed them many time they ask for more prof and many questions till you get sick from them , my 800 was gone till now I didn’t get then back

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Pocket option is a big scam please don't fall for their lies

Pocket option is a big scam and your deposit doesn't reflect when it is a big amount and then they make your life a living hell by asking for impossible proof to prevent payment. Withdrawal can't be made and the automated responses and verification process is a scam because which crook steals by depositing in original listed and captured accounts. Also why must you provide signature with clear identity documents unless they using this to scam you further and have access to your account. I reported them to the bank fraud unit for investigation and also the police. Bunch of crooks. Hope you all get what is coming to you and especially for scamming people like this.

August 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Its Scam

Hello, Pocket option is scam . stay away in one line. I deposited 50 GBP, Initial seems litle profit but later on wipe all account, I realize this is not legitimate hence i stopped trading. close my account and ask bank and pocket option for refund. I got my money back.

only trade real broker, check with Trustpilot there review and score. Learn first invest your hard earn money. Thank you for reading.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Este broker de pocket option es una…

Este broker de pocket option es una estafa. El día 20 de agosto de 2025 hice un retiro de 400 euros de mi cuenta y lo cancelaron, despues me pidieron verificar una selfie con un papel y mi documento agarrado y ahora no me dejan retirar mi dinero. Tengo 2,000 euros en mi cuenta sin poder retirarlo. Tengan cuidado con este broker, no operen ahí, no utilicen sus servicios.

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Pocket Option is a fraud broker and I…

Pocket Option is a fraud broker and I have full proof. My name is Mirza Md Ahnaf Tahmid (Account ID: 85961316)
On 13 August 2025, I requested a withdrawal of $500 when my balance still had around $400 left. Instead of processing my withdrawal, they closed my account on 14 August morning. I even have proof from my password recovery email showing the account was already closed by 6 AM.

Later, when I contacted support, they restored my account after 48 hours but my funds were missing. To cover this fraud, they manipulated my trading history and added fake trades between 6 AM–11 AM on 14 August, a time when my account was already closed! I never declined my withdrawal, but their system falsely shows that I did.

When I sent all screenshots and proof to support, instead of fixing it, Pocket Option closed my account again to hide the evidence. Even after 48 hours, they are ignoring my emails.

This is clear proof that Pocket Option steals client funds, falsifies trading history, and blocks accounts when caught. I demand regulators take strict action against them and warn other traders to stay away from this scam.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Pocket Option – False Promises, No Refunds After 14 Days

Title: Pocket Option – False Promises, No Refunds After 14 Days

Review:
I want to share my real experience with Pocket Option so that no one else falls into the same trap.

I made a deposit through Vodafone Cash, but the amount never appeared in my account. When I contacted support, they told me to wait 14 days, assuring me that the funds would be refunded by their finance department on the 19th.

I respected their request and patiently waited the entire period they asked for. 14 days passed, the promised date arrived, and still no refund.

This is completely unacceptable.

They clearly gave me a date for the refund and failed to honor it.

I sent them multiple emails (more than 10), but all I received was silence or empty template responses.

They show no credibility, no transparency, and no respect for clients.

I followed every instruction they gave me, I waited the exact timeframe they asked for, but instead of solving the issue, they simply ignored me and kept my money.

Let me be clear: this is not a professional trading platform – this is a scam operation. If they can steal small deposits like mine, I can only imagine how many bigger accounts they are robbing silently.

I will continue to publish my full evidence, screenshots, and email chains until Pocket Option is exposed for what it really is: a fraudulent company stealing from its clients.

⚠️ Warning to traders: Do NOT trust Pocket Option. They are dishonest, unreliable, and they do not return your money even when they promise to.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Huge scam

Huge scam. Wherever you start your trade, it goes in a direction specially to lose. Stay away

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

They manipulate their charts/market/withdrawal is a massive problem

They manipulate their charts/market. i have compared their charts side by side with many other brokers. some times the price is at least 10 plus points away from where the rest of the market is. Also they do not let you verify id so you will have a massive issue if you ever wanted to withdraw your money from them. stay a mile away from them

August 18, 2025
Unprompted review
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Rated 1 out of 5 stars

CAN'T WITHDRAW

WHENEVER IT TAKES MY DESPOSIT, IT TAKES WITHIN FEW SECONDS, BUT WHEN WE ASK FOR WITHDRAWL, IT CREATES ONE MORE VERIFICATOIN WHICH IS NOT NECESSARY AND DOES NOT ALLOW US TO WITHDRAW AMOUNT. NO POINT OF EXCITEMENT WHEN WE MAKE PROFITS IN POCKET OPTION. THIS SEEMS TO BE COMPLETE SCAM

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

TitlePending Deposit, Removal of Payment Option Without Reason – A Serious Breach of Trust

Title: Pending Deposit, Removal of Payment Option Without Reason – A Serious Breach of Trust

I am writing this to document my full experience with Pocket Option, which unfortunately has been nothing short of shocking. My intention is to make this a matter of public awareness so that other traders can understand exactly what happened.

Step-by-Step Timeline:

1. The Deposit
On 13 August 2025, I made a deposit via Vodafone Cash, one of the payment methods advertised and available on Pocket Option’s platform.
Immediately after completing the transaction, the deposit appeared in my account dashboard with the status “Pending.”
This alone confirms that the platform had already received the transaction details on their side.

2. The Policy vs. Reality
According to Pocket Option’s own Terms & Conditions and Payment Policy, deposits are credited instantly, or in exceptional circumstances, within 24 hours from the moment they are recorded in the system.
Despite this, my deposit remained pending well beyond this timeframe.

3. Support Interaction
I contacted support multiple times to resolve the matter. I provided:

Screenshots of my account showing the pending deposit.

Full written communication history with their team.

Deposit ID: 83765632.

Their initial reply was that my request had been forwarded to the “financial provider” for investigation, but no specific timeline or confirmation was provided.

4. The Sudden Restriction
On 14 August 2025, instead of resolving my pending deposit, I received a message from support stating:

“Unfortunately, this method is no longer available for you. The limitations are set by the finance provider and cannot be lifted.”

This was a personal restriction, applied only to my account, with no transparent reason, no evidence, and no reference to any clause in their own policy that allows such an action.

Shortly after, I confirmed that Vodafone Cash had been completely removed from the deposit options visible in my account.

5. Why This Is Serious
This situation is not simply a “technical delay” — it’s a sequence of actions that:

Hold my funds indefinitely without resolution.

Remove a payment method that I have used successfully in the past.

Apply changes to my account in a targeted manner without warning.

Such actions effectively violate the agreement between client and platform, and in practical terms, this feels no different than unlawfully withholding my funds.

6. My Conclusion
After this series of events, I have completely lost hope of recovering my deposit. However, I will ensure that my experience — with all proof, screenshots, and dates — is made public so that other traders are aware of how such situations can happen.

Attached to this review are:

Screenshots of the support messages confirming both the pending deposit and the personal restriction.

Image of my deposit options showing that Vodafone Cash was removed from my account.

Final Note to Other Traders:
Do not assume that advertised payment methods will always be available to you, even if you’ve used them before. My case shows that they can be removed suddenly, without reason, while your funds remain in limbo. Always keep records and proof of your transactions.

August 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. I will warn anyone who wants to use this app to just bypass it. It can be going one way, then as soon as you put in a trade it stops completely and then moves again whenever your trade is up for that loss. Definitely stay clear of this app.

August 13, 2025
Unprompted review

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