I tried placing live bets during a Premier League match (the Manchester United game). The odds updated fairly quickly, and there were no delays when placing bets. This is important for live betting, s... See more
Company replied
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See what reviewers are saying
Update now its 11 days I still haven't heard anything from them ...wow its absolutely joke for some one run a company and can't answer a simple request after 11 days ...I actually lost for words ..and... See more
Company replied
Guys, the interface here is really simple and easy to understand. It didn't take me long to figure everything out, read the terms and conditions, or contact support. It's great that everything looks v... See more
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I have made real quikdeposits and the have lots off providers to choose frome! Almost all the greatplayers are present!nice.i also like the fact of real agents to talk to frome the start so no sertain... See more
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Company details
Written by the company
Poko.bet is a modern online casino that brings you an unforgettable gaming experience with top-tier games from the world’s leading providers 🎰🌍. Enjoy thrilling slots, classic table games, and live games with professional dealers that recreate the vibe of a real casino — all from the comfort of your home 🎲🃏. The platform stands out with its sleek design and user-friendly interface, making your gameplay smooth and enjoyable ✨👌. With generous bonuses and ongoing promotions, you’ll always have a chance to win even more 💰🎁. All financial transactions are securely protected, and our support team is ready to assist you anytime you need 💬🔒. Join Poko.bet — your new favorite online casino full of exciting emotions, surprises, and endless possibilities! 🚀🎉
Contact info
Costa Rica
- support@poko.bet
- poko.bet
You should know
4.1
Great
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hmm, spin slots in the evening
Hmm, spin slots in the evening. Once screen froze, refreshed — fixed it. Card deposit smooth.
August 30, 2025
Unprompted review
Reply from PokoBet
Dear Sveta,
Thank you for sharing your experience with us in such a clear and constructive way. We are glad to hear that your deposit process went smoothly and that a simple refresh was enough to resolve the screen freeze you encountered. Even so, we understand how frustrating such interruptions can be, and we want to ensure your sessions remain as seamless as possible.
Technical disruptions may sometimes occur for a variety of reasons, including internet stability, device performance, or temporary platform updates. If you notice similar issues again, we strongly encourage you to reach out directly to our support team. They will be able to check the situation in real time, identify the possible cause, and guide you toward the most effective solution.
Your input helps us continue improving the reliability of our platform, and we truly appreciate you taking the time to let us know. We look forward to providing you with smooth gameplay and secure service every time you log in.
Best regards,
Poko.Bet Casino Team
Slots loaded fast
Slots loaded fast, but animation a bit jerky. Deposit via e-wallet instant.
August 31, 2025
Unprompted review
Reply from PokoBet
Dear Z. Bir,
Thank you for your feedback. We are glad to hear that deposits via e-wallet were instant and that slots loaded quickly. We also appreciate your note about the slightly jerky animations, and our team will continue refining the platform to ensure smoother gameplay.
Your input is valuable in helping us maintain a reliable and enjoyable experience for all players.
Best regards,
Poko.Bet Casino Team
Tried a few slots after work
Tried a few slots after work, reels ran smooth. Deposit card instant. Withdrawal took 3 days, maybe weekend caused delay.
August 30, 2025
Unprompted review
Reply from PokoBet
Dear Rinata Ezhurina,
Thank you for sharing your experience with us. We are glad to hear that the slots ran smoothly and that your deposit via card was processed instantly.
Regarding the withdrawal, please note that processing times can vary depending on the payment method chosen, as well as the verification process conducted by our team in real-time queues. Weekends or peak periods can also occasionally extend processing times slightly. We appreciate your understanding and are pleased that your overall experience remained positive.
We look forward to welcoming you back for more enjoyable and seamless gaming sessions in the future.
Best regards,
Poko.Bet Casino Team
Scammers
It took more than 72 hours for my winnings to be paid out. Bizarre.
Meanwhile, I was constantly reminded that they were working hard to process the payout as quickly as possible.
Nonsense; it's a deliberate strategy these days to delay the payout of your winnings, hoping you'll cancel your payout, continue playing, and lose everything.
I am not satisfied with this sports betting provider in the slightest. This has everything to do with the payout process. This is the second time I've experienced this with a sports betting provider. I'm 100% convinced they're deliberately using delay tactics.
I will therefore not play with this provider again. Highly discouraged; they're scammers.
August 22, 2025
Unprompted review
Reply from PokoBet
Dear Er,
Thank you for sharing your feedback with us. We truly regret that your withdrawal took longer than expected and understand the frustration this may have caused.
Please note that payout times can sometimes be delayed due to a high volume of requests, as well as additional checks we perform to ensure the maximum security of transactions. These measures are in place to guarantee that your funds are delivered safely and reach you without any risk.
We can confirm that your withdrawal has already been successfully processed. At the same time, we are actively working on improving our processes to make payouts faster and more seamless for all our players.
We sincerely apologize for any inconvenience caused. Please let us know if there is anything else we can do for you at this moment — your satisfaction is very important to us.
Best regards,
Poko.Bet Casino Team
Reply from PokoBet
Dear The Mecanic,
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that our team has been helpful and that you enjoy using the site. Your feedback motivates us to continue providing a seamless and enjoyable experience for all our players.
We look forward to welcoming you back for more exciting gameplay and smooth support interactions.
Best regards,
Poko.Bet Casino Team
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