Polar Haircare Reviews 

7,207
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair Product Store

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(7,207)

6,380 reviews in the last 12 months

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Rated 5 out of 5 stars

This product is very easy to use

This product is very easy to use. No mess! One bottle is good for numerous uses. It costs a fraction of what the salon would. I will definitely order again.

August 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I will buy again!

Pretty easy to use and the color is perfect! So far it's lasted almost 3 weeks. My hair is also softer and less frizzy than after using a regular box dye.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

I tried the light brown which was…

I tried the light brown which was lovely then changed to dark brown again glossy healthy looking hair love the ease of use no mess POLAR hair colour shampoo not to mention the savings made from having salon colour !

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to apply

It was easy to apply. I actually had to use more than they recommended though because my hair is thick but I will be getting it again. Loved it!

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to use-First time coloring hair at age 47

So far I love it! I'm 47 and never have colored my hair. So I tried it on a small patch where I had a very distinctive grey streak and then it worked so I just continued to use it throughout where I have random greys. Very easy to use and only have to wait 10 minutes then rinse.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Best Experience

I truly loved working with this brand and I also love the product. Instructions were on point and communication was wonderful.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I used it alredy twice

I used it alredy twice. It workes! They grey hair coverage is amazing and i like the colour as it is vibrant. Easy to use. I recommend it very much as it is a great product!

September 4, 2026
Unprompted review
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Rated 4 out of 5 stars

I love how easy and fast it is to cover…

I love how easy and fast it is to cover my grey roots. I loved everything about it and even shared it with my husband for his grey in his hair and beard and it looked so natural. The only thing is that the dark brown isn't dark enough for me and I don't want to go as dark as the black. I might need to leave it on longer than 20 minutes and I'll try that next.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

I used the red colour on my black hair

I used the red colour on my black hair, hoping for a tint. I left it on a few extra minutes. It didn't cover the greys, and left an orange tint. So I'll have to dye it properly again.

Also, most of their fb reviews are from the Polar Hair

September 2, 2026
Unprompted review

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