Polar Haircare Reviews 

7,207
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair Product Store

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(7,207)

6,380 reviews in the last 12 months

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Rated 5 out of 5 stars

Does what it says on the tin.

Nice colour. I love the feeling of not stripping my hair with harsh chemicals.
I don’t care if it has to be done more frequently than other hair dyes… I love the feeling of my natural hair.
Grey coverage was immediate.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

All over medium brown coverage

All over medium brown coverage to put back life worth my dull mousy brown hair color. I have shiny silver gray hair coming in only at my temples. I'm almost 66 years young and not ready for the gray hair yet. My hair is very straight and takes a strong volume 20 to cover the gray. This hair color does not cover my gray at the temples. I'll still use this hair color all over my waist long hair because itt is gentle and not drying or coloring my end shades darker as other hair dyes. So yes I'll but it again. I really love the shine and softness it brings to my hair. I'll use the higher volume store bought dyes just for my temples.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

The product is as advertised

The product is as advertised. quick, simple and easy to use. I am a man who always thought dying hair was just wierd. My bride conviced me to try it. I said ok like a good husband. Hmmmm I love the results. Thanks Polar for being truthful anf having a product that is as advertised.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

No way to cancel subscriptions you…

No way to cancel subscriptions you never signed up to - even though I only bought a one off product they put me on a subscription- when you email them you get an AI response who successfully cancels the order but you have to wait for your refund - this has happened 4 months in a row and even though the AI explicitly says it has cancelled the subscription it never does - there is no way I can find on their website where I can manage this subscription I never signed up to

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

This stuff is amazing!!

This stuff is amazing!!! I bought the medium as well as the dark brown colors and both work great. I am about 25% gray and both colors covered the gray completely. I did use gloves just in case, let it sit for 10 minutes, rinsed, and then used a conditioner. It’s leaving my hair in much better condition than permanent color. Highly recommend!!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Yes it does work

Yes it does work. I was undecided as to the shade of brown, I went for the light brown, but think I will go for the medium one next. But as that could be awhile away seeing this should last for months, not a shampoo you use every time. If you have lots of grey then you would have to use more than it says. So could be trial and error to start with/

August 26, 2026
Unprompted review
Rated 4 out of 5 stars

Happy

I love the color. It looks very natural. The product is very easy to use and the results are actually nice; not perfect, as it did not completely cover my gray hairs, it mostly concealed most but did not cover all. Still happy with the results. I had to use a lot of conditioner after, though, because it left my hair feeling hard right after washing it off but conditioner helped a lot.

August 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m hooked

I am absolutely thrilled with the results. I haven’t coloured my hair in over 8 months as I was sick of putting chemicals in my hair. I didn’t mind going grey but to be able to cover them naturally and so easily is amazing.
This product does exactly what it says it does. I recommend it to everyone and will certainly be ordering again and again

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Changed my life from using box dyes

Changed my life from using box dyes. After 4 months my hair is much healthier. The last bit of straw cut off and now silky and smooth. I don’t have to will myself now as it’s so easy to apply. Thank you Polar.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

I had high hopes for the product

I had high hopes for the product, but unfortunately it absolutely does not work on my blonde hair. I followed the instructions, gave it three goes and all it did was turn my hair bright brassy YELLOW, leaving the greys exposed. I looked awful! Two people commented that it looked… odd, which was a polite way of saying hideous. I have since gone back to my old trusty box dye and trying to forget about this awful experience and the condescending support team.AVOID!

August 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Two for one

The fact that I can do two things at the same time! That's save me a whole lot of time. I applied this product and not only does it dye my hair, I get to just wash off with warm water and it cleans itself. I highly recommend

September 1, 2026
Unprompted review

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