I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purc... See more
Company replied
Pole emporium offers a great range of pole clothes for all different sizes. As a more cuvey pole dancer I often struggle to find clothes that fit and look good but Coleen always makes great suggestion... See more
Company replied
Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole... See more
Company replied
Company details
Information provided by various external sources
A family run business since 2013 selling pole dance/fitness wear, gym and sports wear from all around the globe. Bringing you the best in brands and offering a budget for all. We not only sell online but also offer free private appointments at our local Brighton shop to ensure you get the chance to try before you buy!
Contact info
15, BN1 8TL, brighton, United Kingdom
- 07982 637255
- colleen@poleemporium.co.uk
- poleemporium.co.uk
4.8
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love my outfit from poleemorium it's…
I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the same top on as me but in blue.
The only thing that worried me was the delivery took a little longer than expected but understandable with royal mail being on strike.
Would definitely order again.
August 29, 2022
Reply from Poleemporium
Thank you so much :-)
Advertisement
Nothing is ever too much trouble for…
Nothing is ever too much trouble for Coleen - great personal service
August 18, 2022
Reply from Poleemporium
Thank you :-)
Amazing quality,great prices and fast shipping!!
Amazing prices great quality and super fast shipping to US
August 12, 2022
Reply from Poleemporium
Thank you for your review :-)
Fab service as always.
Fab service as always just gutted this business is closing up shop soon.
August 3, 2022
Reply from Poleemporium
Ah thank you and thank you for your custom <3
Amazing range of pole wear
This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purchases to make from them and they have a wide range of brands to choose from. The delivery was quick and they also stock larger sizes which I really appreciate.
July 29, 2022
Reply from Poleemporium
Thank you for your review Emma,
And will look forward to sending you out the correct items next time lol,
Many Thanks Pole Emporium x
Advertisement
Reply from Poleemporium
Thank you so much for your review
Reply from Poleemporium
Thank you so much for your review :-)
Everything perfectly arranged
I placed an order from the Netherlands to surprise someone in England, so I felt a little bit nervous about it. But from the start everything just perfect in order: great communication, quick delivery and high quality!
June 6, 2022
Reply from Poleemporium
Thank you so much for taking the time to review us and your lovely review. We are so happy to have been able to help you :-)
Advertisement
Reply from Poleemporium
Thank you :-)
Incredible
Products are amazing quality and reasonably priced. Great customer communication and so helpful. Highly recommend!
March 17, 2022
Reply from Poleemporium
Thank you so much for your review :-)
Good service
Did not have one of the products but they called to see if I wanted to switch one of the products or get a refund. Partial refund was done quickly. They were easy to deal with, polite and fast service.
March 7, 2022
Reply from Poleemporium
Thank you so much for your review :-)
Absolutely stunning outfit
Absolutely stunning outfit, perfect fit and great communication from company.
February 21, 2022
Reply from Poleemporium
Thank you so much for your review, glad your beautiful Miss C Bodysuit was the perfect fit <3
Advertisement
I've been waiting for the package for…
I've been waiting for the package for two weeks and it hasn't arrived yet
February 18, 2022
Reply from Poleemporium
Thank you for your review.
We have sent you a direct message regarding this.
Whilst we welcome all feedback from our customer both negative and positive we do ask that the review is fair and honest and reflects the service that we have provided you
I can see that your order was placed on the 4th Feb and sent out on the 5th Feb, a Saturday which is actually our non working day.
We then responded to your email, whilst out of the country on holiday to give you your updated tracking number as well as screen shots showing that your goods were sent on the 5th and where they currently were within the postal system
To leave us a 1 star review because the postal system has not yet delivered your goods is incredibly unfair and unjust & on this occasion and we would request that you relook at this as the service you received from us does not warrant this score
We are not responsible for the postal service and as such have no control over how long they take to deliver your goods
Reply from Poleemporium
Thank you so much for your review :-)
Very pleased
Very pleased. The communication was very good. Item came packaged well and good product.
December 16, 2021
Reply from Poleemporium
Thanks for your review :-)
Reply from Poleemporium
Thank u for your review :-) x
Advertisement
Fantastic service
Fantastic service, Colleen was so helpful and went beyond to help me. I will be back.
Thank you x
November 19, 2021
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-) Always happy to help :-)
Easy site to use & quick delivery
Easy site to use & quick delivery! I even managed to find a pair of pole boots that were sold out everywhere else! Highly recommend
November 5, 2021
Reply from Poleemporium
Thank you for your review and happy we were able to supply you with your awesome boots :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.