It wasn't a straightforward booking, it was to add me onto an existing booking. This was done with the minimum disruption and with professionalism. Nothing was too much trouble, she even booked the... See more
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We had a really positive experience with Donna our travel agent yesterday. She was friendly, helpful and took the time to listen to what we were looking for. We felt well looked after and came away... See more
As always great service from the girls. We usually have Tara to book our holidays, three or four a year but as she wasn't in the office yesterday Erin sorted our booking just as efficiently. The lad... See more
I've been using Polka Dot travel for a few years .Excellent service all my tickets printed off in store stress free and professional can't fault it .
Company details
Written by the company
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Why choose us for your holiday?
Written by the company
- We understand your holiday is one of the biggest purchases you will make.
- Our choice of holidays and tour operators means we can shop around so you don't have to!! We're committed to providing you with the best possible service levels from the moment you book with us to the moment you step back off the plane. Your holiday is our pleasure.
Contact info
61 Longton Exchange, ST3 2NS, Longton, United Kingdom
- 01782 229922
Summer 2026 now on sale!
4.5
Excellent
17 reviews
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It wasn't a straightforward booking
It wasn't a straightforward booking, it was to add me onto an existing booking. This was done with the minimum disruption and with professionalism. Nothing was too much trouble, she even booked the seat on the plane with my group.
October 23, 2026
The lady was very helpful and…
The lady was very helpful and excellent. We booked the holiday we wanted and she explained everything about it and a big thank you for all your help
October 17, 2026
Unprompted review
Donna was very helpful
Donna was very friendly and helpful.She was very polite and made sure we had everything sorted before we left.Would definitely recommend.
October 18, 2026
Efficient and stress free
October 10, 2026
donna and the girls at longton office…
donna and the girls at longton office are "THE BOMB"nothing is too much for them to find us the perfect holidays
5 star for all of them 💖💖💖💖
October 9, 2026
I've been using Polka Dot travel for a…
I've been using Polka Dot travel for a few years .Excellent service all my tickets printed off in store stress free and professional can't fault it .
October 14, 2026
We had a really positive experience…
We had a really positive experience with Donna our travel agent yesterday. She was friendly, helpful and took the time to listen to what we were looking for. We felt well looked after and came away feeling confident and excited about our holiday. Would definitely recommend!
October 13, 2026
Love your company reason I book 2…
Love your company reason I book 2 holidays per yr and always come back
October 3, 2026
Me and a friend both booked a cruise to…
Me and a friend both booked a cruise to Hawaii over 12 months ago.
Since then there have been various flight changes and small itinerary changes.
We have also added on a couple of nights in San Francisco with a couple of tours/trips whilst there.
All through the process, Tara has kept us informed by all formats, phone/email/messages, keeping us updated.
Nothing is ever too much trouble.
She is a quality asset to the busy shop. Always with a friendly smile and in hand to sort out any issues that invariably arise.
Tara is a star.
October 10, 2026
Booked a future cruise onboard P&O ship…
Booked a future cruise onboard P&O ship Arvia, I always have it transferred to the girls (Donna&Tara)in the Longton, Stoke-on-Trent branch because if there are ever any problems, I have always had excellent results within branch, the girls are extremely knowledgeable and very helpful with my holiday requests, they do all my immigration, check in and paperwork within the shop. I have booked quite a few holidays (to many to count) with Tara and Donna and would not dream of using anyone else. They are a credit to Polka Dot and my wife and I are , and always will be grateful for the service they provide. Also all the girls in the Longton branch are pleasant and helpful .
Thanks again girls
October 9, 2026
Great Service As Always
As always great service from the girls. We usually have Tara to book our holidays, three or four a year but as she wasn't in the office yesterday Erin sorted our booking just as efficiently. The ladies are always welcoming and we've always had great service, nothing is too much trouble. Thank you.
October 6, 2026
The whole experience with polka dot is…
The whole experience with polka dot is so easy.. the staff couldn’t be more helpful and knowledgeable.It’s just so straightforward and quite satisfying. Well done longton store!❤️
October 6, 2026
first time booking with Polka Dot
first time booking with Polka Dot. I enquired online about a holiday that was advertised, I was contacted straight away .The communication was fabulous, the booking agent was very helpful.
I will definitely book with Polka Dot again .
October 3, 2026
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